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Hi, I was delayed by over two hours on a journey from Bruxelles to Hamburg on 13th May after DB cancelled my connecting train to Koln. I want to make a claim for the delay to Interrail but apparently I need a screenshot of my pass ticket for the day. I didn’t take one at the time. I’ve also deleted the journey from my trip. I can’t see anyway of getting the required screenshot now. Does anyone know if there is any way of doing this? Thanks.

Hi there,Preparing for my next trip (with Global Pass) I saw, that except the Dublin-Belfast route, I cannot find trains and stations from Northern Ireland in the RailPlanner app (nor in the map, neither at the search). Does it mean, that the pass is not valid on the other (Bangor, Larne, Londonderry, etc.) lines, or only a lack of data exists?

I am trying to book a required reservation from Split to Zagreb on June 10th at 8:23 and arriving at 15:09.  It appears to book and charges my credit card.  Then it says it is not available and gives me a credit.  This is with OBB. Any help would be greatly appreciated!

Worrying so much with horror stories of app, I’m greatly considering changing to paper ticket for trip in July with teenage daughters. I’m finding it all very confusing.Thoughts on changing please? many thanks , Melanie 

From the 1st of June till September, a seat reservation is obligatory on the ICEs between Amsterdam and Frankfurt. Normally, I can make a (first class) reservation at the website of the DB for € 5,90. But last week, when making a reservation in that period from Bern-Amsterdam, I suddenly had to pay double, € 11,80. Did anyone else experience this? How could this be prevented? It seems like a very healthy business model to me, making a reservation obligatory and then doubling the prices… For now, I just buy reservations for the leg Frankfurt-Amsterdam, but that means I’m screwed when the connection does’t work, which happens frequently.

I’m feeling a little neurotic at the thought of everything about my trip being on my smartphone and not having a hard copy backup.  (It did not help that there was an item on the news today about phone thefts!)I really don’t expect to use the pages below but I can’t see why they should not be acceptable as an alternative to scanning my phone in a worst case scenario.  (Obviously as this is an open forum I have redacted all personal information.  However I hope it is clear what I have done.)  Basically I have produced on three pages everything that is to be found on the ticket of a given day.  At the start of each new page I have shown some information which is specific to the ticket from the previous page.Clearly I appreciate that this is for a particular set of trains planned for before setting off on my travels.  However I am only travelling for seven days and I know precisely which trains I plan to catch.Am I deluding myself to think that I’ve got myself a back up system here?? Pete

Hey guys, i was just trying to buy a Ticket from Barcelona Sants to Paris Gare de Lyon on 15 june at the Renfe Desk. But they could not find „Paris“ and also on Renfe.com you cant find Paris Station. Can anyone help me? 

I’m taking the Ankara-Kars train in July, then heading to Tblisi. Are there currently buses running from Kars to Tblisi direct, or do I have to go north via Batumi?

I’m trying to book the nightjet from Prague to Zurich on August 24th. However I’ve looked many times over the past few weeks and although there is availability for the next month, there’s nothing for August at all it seems. Could be sold out, but seems like something else is the issue. I’ve written to nightjet with no response from them. I’ve tried on the Czech railways site as well.Can anyone help?

I’ve written a couple of times to them over the years and I’ve never actually had a response. Once trying to claim a delay repayment and once recently about a booking query. Neither time did I actually get anything back. Same with DB. Do they exist, can you get a response? Do they just ignore English!?I don’t think much of the train companies in the UK, but one thing we do have is delay repay which does work really well.

So, I believe I have all my seat reservations, especially the ones that get me to my next destination, but I did have some general questions.Are seat reservations required from Glasgow to London in the summer? Eurail says they are but I have seen others say they aren’t. I’m going to the F1 race in Austria, but staying in Vienna, should I make a seat reservation or will I be okay if I don’t? I’m planning on visiting a couple of other cities, while in Glasgow, London, and Italy, I know Italy requires reservations, but should I make them now or is the night before okay? Glasgow to Edinburgh and possibly Inverness London to Oxford, Dover, and Bakewell Rome to Venice, Pisa, or Florence

Hello, As suggested by experts, for Caledonian sleeper journey from Edinburgh to London Euston, we have to add the journey manually with time as 00.40 CET, But I don't see any option to add manually now.Also, I can see 2 trains journey by Rail planner starting at 23.40, which one to add and how to add? Are both Caledonian sleeper?1) Edinburgh (23.40) -->(00.11) Carstairs (00.20) -->(6.40)Watford (6.53)-->(7.09)London Euston2.)Edinburgh (23.40) -->(00.11) Carstairs (00.20) -->(7.15)London Euston And below screenshot showing no option to add manually, add to journey redirects to planner page.TIA

We’re a family of.5 travelling from Milan to Zermatt in August 2024. What’s the best train route we can take for this trip? When I search using Eurail app, the route that comes up is: Milan Centrale → Domodossola (By Bus???); Domodossola → Brig (By Train); Brig Bahnhof → Zermatt (By Train)Is this the best way to do this trip? And is Milan Centrale to Domodossola route can only be done by Bus? Can we use our Global Eurail Pass for the Bus? Appreciate your help and tips on what the best route we can take for this Milan to Zermatt trip. Thank you.

FSE seems to be owned by/just a regional division of Trenitalia and using trenit app or Trenitalia web site the (many) regional trains and stations in Puglia appear (as do a lot of busses!) but these stations and trains don't appear in railplanner app. Does this mean we have to buy tickets for these routes and can't use our eurail passes?

Hi! We’re traveling trough Spain and have to back at the 11th of may. Now we just heard that the train from Barcelona to Lyon isn’t going that weekend. Our Seats are already booked from Lyon to home (Utrecht) at the 11th and we can’t delay our trip to the 12th. Already had contact with Renfe, NS International and Interrail but so far no help yet…. Anyone any ideas? Thanks!

Hi, I’m looking for help. I’m hoping to reserve places on the sleeper train between Budapest and Bucharest. Specifically the 473 Istar that departs Budapest at 19:10. I’ve tried four different sites. None seem to allow me to reserve a sleeper bed or couchette with an Interrail pass. Can anyone advise how I can reserve couchette places on this train?  We are travelling as a family of four and really want to get this reserved in advance, I don’t want to  risk waiting to make the reservation when we arrive in Budapest. I’ve seen this question asked before but none of the solutions seem to work for me. Below is a list of what I have tried so far. Thanks Pat https://www.interrail.eu/I can’t book through here at present as my journey date is 90+ days out but if I try another date I only get offered a 3 euro reservation. No option to select couchette or sleeper.  https://shop.oebbtickets.at/This site works as expected but doesn’t appear to sell tickets for the dep 19:10 train. I can add my In

When i try to book seats with interrail book reservation system, I have always this message : Désolé, une erreur est survenue. Veuillez réessayer ultérieurement ou trouver un autre trajet. Le trajet actuel sera supprimé de votre panier. I want to book train from Hamburg to Copenhaguen 31th july, 12h53 - 18h, but can not succeed.Can I book directly with DB website in Germany ? there is a button to book seat only but no mention of Interrail pass, so I don’t if I can do it like that

Top insights (details below):Spain is only partly bookable in advance with Interrail – a real headache if you want to plan your journeys, connections and accommodation in advance!! It works best if you are physically in Spain, travelling around Spain is a large country, so train journeys are long –  allowing time for a safe connection time means you may not arrive till 9-10pm   Turn up at least 20-30 minutes  beforehand for the intercity trains – luggage security scans, ticket checks and takes time to board, as trains are usually almost full Need to join Renfe for internet access – complex as wants your passport number, ticket info etc Coaches are the alternative if the train can’t get you there Have just done my first ever Interrail trip from London to Spain and Portugal.  I am an experienced train traveller and seat61 and Rail Europe are my faves.Planning via seat 61 is great, but actually putting it into practice for Spain was very stressful and frustrating. It took me weeks of care

I am soooo confused! I have read a lot but still can’t work out how to book the reservation I need for the section of my trip from Barcelona to Paris. everything else is booked including accommodation in all destinations but I can’t book the reservation to Paris.we will only be arriving in Spain a couple of days before so can’t risk leaving it until then to book. Please help! 

HelloDo you have any information on the opening of reservations for the Berlin Paris night train around August 17? Or the Berlin Zurich?And also for the Stockolm Narvik at the beginning of August?Thank you in advance for your information and have a nice weekend!

I am currently traveling through Belgium and today, I had an issue with my first class mobile pass. When the conductor scanned my pass, it showed up on his device as second class. I showed him my mobile pass, which clearly says 1st class. He looked at it and he let me stay in first class, so today it was a non-issue. Has anyone had this happen before? Just trying to prepare in case it happens again. Thanks in advance for your input. 

Hi, I am wanting to book a seat reservation for the following train, but how can I do this? I am slightly confused on who the train operator is too. Thanks :)) 

Hallo, ich bin gerade dabei die Sitzplatzreservierung für den TGV zu buchen. Das wären 22 Euro. Dann wenns darum geht  “Ich akzeptiere sämtliche Buchungsbedingungen” anzudrücken, springt der preis immer auf 40 Euro.Ist das normal?

We are travelling from Zermatt to Florence on 1 August and trying to make seat reservations. (Hopefully the screen shot of trip is visible below). We have 2 questions:The first segments: Zermatt to Brig and then Brig to Domodossola have a green “ready to board” message. Does this mean we don’t need to book a seat, but can just board with our eurail global pass? In Domodossola it looks like we need to catch a bus to Milan (due to rail works?), how do we do this please? From Milan to Florence I’ve booked and paid for seats, but I don’t know how to book the bus to enure we get to Milan on time to catch the train again to Florence. 

I am only missing our one last day of the interrail, as I am waiting for this route to be available. But even after once in a while always checking the rail app and raileurope website, this route that can take us from Florence (06.55 am) to Utrecht Centraal (9.29 pm) is only available so far until 15 July, whereas we are planning our trip on 31 July 2024. The problem is that the last train from Basel SBB - Utrecht Centraal that is available up to 15 July is not available on 16 July onwards yet. But all other preceeding trains up to Basel Sbb is already available with the exact same time. Is there a reason for that? Should i wait longer for this last train route and this route would hopefully appear? Any help would be appreciated! The trip that we want to take:   The last train’s options available for the 31st July