Solved

I’ve been trying for over 2 hours (unsuccessfully) to add a Global Pass to my cart on the eurail.com. Is the website experiencing issues??Please help.:) 

Good afternoon,we would like to use the Interrail service, but we are in a particular situation:our son, who is seriously disabled, is 11 years old; it's me, my wife and the child.In the conditions it is indicated that up to 11 years of age children do not pay, but also the caregiver does not pay: so should we pay 1 ticket or more than 1?Thanks in advance for the help.

Good morning, I'd like to know if the time slots are more reliable on the website or on the appthanks

Eurail Pass user. Departing from Amsterdam by IC. 1. Amsterdam -> Brussels train 2. Brussels. → Paris. The Brussels-Paris train has been booked, but the Amsterdam-Brussels trains are by IC, so I didn't reserve a seat separately. It didn't say "Seat reservation required" but it said "Supplement required". But now I've searched for the train service again, and this section doesn't come out. So I'm wondering if I have to get a train ticket again. The train leaves IC9232 at 11:28.

Hi allTaking the Nightjet from Bruxelles Midi to Vienna with the family on Wed 9th August, using Interrail passes. Have a Eurostar arriving at 18.02 in Bruxelles Midi, and the NJ425 was due to leave at 19.32. OBB have just told us it has been brought forward to 18.26...Can anyone tell me what platform at Bruxelles Midi the Nightjet leaves from? And what the transfer time might be? 24 minutes might be pushing it...I can exchange Eurostar ticket, but only available is 9am, and with a fee… Thanks

Good morning, we are two people who started the interrail on August 2 and had a planning made, where the first train we wanted to take was at night from Milan to Munich at 21:20.The problem is that the reservation is mandatory and does not let me book because I think it is full.I have several questions: How do I know if there are any seats left? Can I book at Milan station when I arrive? Is there any way to enter without booking even on the ground? Thank you so much,Pilar 

I have a sleeper train booked from ljubliana to budapest on 26/08/23 leaving at 00:30. I will be in zagreb on the 25 and was planning on getting the 19:30 from zagreb to ljubliana to arrive at 21:47. However I can seem to reserve a ticket, I can’t tell if it is fully booked or not as OBB says its unavailable and so does eurail. I tried both croatian and slovenian rail companies website but I couldn’t find the journey.  Will I be able to book this at the station or is it fully booked and I have to find an alternate route? 

It is not possible to make a reservation on the euronight EN 40465 from Ljubljana to Zagreb. Not here and not at the OBB website. It says: ticket not available. Still I would like to take that train at the end of August. Any suggestion? 

Bonjour,Je suis étonnée car j'ai pu sélectionner comme voyage depuis l'application "Discover EU" pour le 28 juillet :18h23 Fredericia - 20h03 Copenhague.Or je n'arrive pas à le trouver pour ma mère sur l'application Rail planner. Ensuite j'ai pu réserver depuis le site Interrail deux sièges pour ce même jour :8h08 Amsterdam - 10h04 Duisburg. Or je n'arrive pas à le trouver pour la réservation classique depuis l'application. À quels horaires dois-je me fier (site, applications) ? Et est-ce dérangeant si je ne présente que mon QR code réservation de siège ? Enfin pour le 4 août, je souhaite faire le trajet :7h20 Stockholm - 18h03 Hambourg.Pour cela l'application m'indique une seule correspondance à Copenhague. Or sur le site internet il y avait une correspondance en plus à Malmo, je n'est pas eu d'autres choix que de réserver une place assise entre Stockholm et 11h48 Malmo. Encore une fois, dois je me fier aux informations du site internet ou de l'application ? Merci beaucoup de votre re

Dutch residents cannot use the Interrail Benelux Pass to travel in the Netherlands, but what about expats from EU that are living in the Netherlands, does the same limitation applies?

Madrid - Rome Global Pass & reservations l’m taking that route mid October….any recommendations please ?I saw one option for that trip in RailPlanner…it takes 33 hours after several train exchanges. It takes 3 travel days of the Global Pass also.

I live in Turkey . Should I buy Interrail or Eurail Pass ?

Hallo,meine Tochter ist heute mit dem 4-Tage-in-4-Wochen-Ticket unterwegs von Leer/Ostfriesland nach Nürnberg, wird am 4.8.  nach Neapel reisen und am 14 8. über Zürich zurück nach Leer. Ist das mit diesem Global-Pass möglich oder wird sie ein weiteres Ticket dazu buchen müssen? Wir verstehen die Beschreibung der Möglichkeiten auf der Homepage auf unterschiedliche Weise.Danke für eine schnelle Antwort 

Hello, I was wondering about a night train. Basically, I'd like to take the night train from Vienna to Zurich.At first, with the interrail app, it said that you didn't have to reserve a seat for this night train, so I didn't. But I realized a short while ago that the train was now fully booked and that you couldn't reserve any more.What's more, on a page of the interrail website, it said that you had to book for most of the trains. So I wanted to know if I could still get on board knowing that we could no longer book but that on the app it said we didn't have to book? Thanks for your help !  

HiI’am in Rj 130 from Venezia Santa Lucia to Tarvisio Boscoverde and I hadn’t reservation to this train. Conductor said, that You muss have a reservation to train train in Italy. Aplication Railplanner writes seat reservation recommendet. I pay 10 € for my reservation. My question is should i have pay?Ciaoi have a Global pass

We are trying to find trains between the main cities of these countries but we are finding problems.Our plan was to do: Zagreb- Split - Sarajevo- Beograd- Sofia- Budapest - Bratislava -Viena¿What route should we take? We really would like some advice because if it is going to be a difficult route we might as well change the plan. Thank you very much for your help. 

Hello everyone,Im planning to book a nighttrain to Innsbruck from Utrecht/Amsterdam. I barely travel the train so I have no idea where to start. Does anyone know where I can book the cheapest and most efficient (less transfers) trains to Innsbruck? I would like to depart 20/23 August.thanks in advanceW

Hello, we will be travelling from Antwerp Central to Frankfurt… there is a change trains stop in Brussels Nord from an IC 4531 to an ICE 15, which is a 5 minutes change time.  I am wondering if 5 minutes is enough to get from one train to the other?  Like would they be on the same track or would we have to walk across the station?  Is there a way to find out where certain trains stop and start within each station? Thanks!

I want to travel with the TGV 9552 von Mannheim to Paris Est with the one country pass France. Until which stop do I have to have another ticket?

Hello!We are traveling from London to Paris and then throughout Germany. I have not bought our passes yet and have a few questions - Where it says seat reservations required with an amount, is that the extra amount we will pay to ride that train on top of the global pass, correct?  We cannot use the Global Pass throughout London and Paris, correct? We are only stay a couple of days each there and I assume using the city transportation. If I am using the app and I check ‘Interrail/Eurorail Pass network only’ then I can see the exact trains we can use this for, correct? It’s showing I can use it throughout Germany, correct? Thank you!!! 

It is my first time using online bookings, so I’m not sure about things, so I’ve got questions  I’ve reserved seats only, and it doesn’t give me any QR or anything unlike my previous bookings like Eurostar or SNCF. Do I just use the Eurail pass QR when I get on the train, and when they require I show the Eurail pass and the seat reservation code? I’ve made bookings with both “anytime single” and “advance single”. Is it ok, ie, does the pass work with both booking types? I cannot modify the seats on the train time or date, or even the seats. Am I not supposed to be able to change or cancel the reservation at all? What happens if I reserve a seat and actually don’t get on the train, like with unexpected delays prior to the ride? Will there be any penalities? Thank you very much.

Hi,I have added added the reservation into cart.But the cart still shows nothing and hence i can’t proceed to payment.Please advise. Thanks. 

I activated my pass and then started making reservations. However, as there are two of us travelling, I wanted to add the second pass first.How can I do that?Also, I would like to know how to get the seat reservation. I was able to book the ticket but no reservation was shown.Thank you 

Hello,We’ll be going from Munich to Budapest on a night train.  If we are a family of 4 (a 9-year-old and 11-year-old), I assume that the train company will include 2 other travellers in our 6 passenger night train.  How safe is this?  Is there a chance that in mid-September that the trains are not so full and we’d have a car to ourselves?  How likely would that be?Thanks!-A.J.

Hello, My girlfriend and I bought 2 passes to travel around.We would travel tomorrow. 28.7 at 9 p.mI got to add my pass to my phone. She tried and got the error “Something went wrong”.After many tries. I tried it on my phone where I previously added my pass. I also get the Same error.Name and Passnumber are right. App is up to date and I have an Android 13.Gregorian Calendar is also active.My Device-Id is CA245F06