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Hello!I need to buy a train ticket from Firenze to Basel. On the railplanner it says there is a trip from Firenze SMN to Milano Centrale, then Milano Centrale to Arth-Goldau, then Arth Goldau to Basel SBB. I can buy a train tickets for all these section except the Milano Centrale - Arth Goldau, for which the website says “Tickets unavailable”. It is an “EC” Eurocity train. Why can’t I buy it on this website? Can I only go through the rail planner app to buy the ticket for this section of the trip? Also, I’m not too familliar with the train system in Italy, are the trains usually on time? Are there often train problem?How much time do you think is needed to switch trains at Milano Centrale? Thanks so much!

Hello everyone!I booked the seat reservations, receive the e-ticket in my in-box but a few days after that it disappeared in the reservation overview page. Is that normal? Do i have to something about it?Thanks in advance for the response🙂

when do renfe reservavtions become available? tryna book 21st oct - 29 oct barcelona-malaga -and they say theyre not released yet...

Hello,When I would like to use a 25% discount (for Piz Gloria for example), as a holder of the Interrail pass, is it required to go on this excursion on one of my travel days? Or may this excursion be planned on an no-travel day as well (still receiving the discount)? We are staying close to the start of an excursion and it would help not using 1 of our travel days when planning our trip to the Piz Gloria :).Thanks a lot in advance!Best regards, Max

Hey guys! I have literally spent hours trying to figure out my trains. Low and behold after all of my careful booking, I've gone and booked myself on the wrong date on the Eurostar. I need to travel the day before. is there ANYWAY I can change :(

Hello everyone, I’m planning a family trip next year (2 adults, 2 children). We’re leaving from Manchester and hoping to get around Poland/Czech Rep/ Austria and back in 9-11 days. Does anyone have any advice on how close to Poland / Prague I can get on my first travel day? Has anyone done a similar trip? I’d like to take at least one sleeper train - can anyone recommend / advise on a sleeper train for any part of that journey? Looking forward to any input. Thanks all.

Hey there,I am from Germany, have an Internal global pass and ran out of outbound journeys.Nevertheless, I want to go from Munich to Vienna by night train, but I can't buy a separate ticket from Munich to Salzburg from ÖBB - it says „Ticket nicht verfügbar“.Is there any way to use my Interrail pass on the Salzburg-Vienna portion? I’d prefer not to take another train to Salzburg and change there…Thanks,Felix

Hi,I have 4 day flexi pass.We get 25% discount for EU rail pass holder .My question is Do i need to consume the day out of 4 days available when  I will be going to Jungfraujoch ? KRRoger

Hello,Last week i started my interrail trip from Vienna - city of residence - to Stuttgart. I was using one of my inbounds/outbounds and everything was fine so far. Today I tried to book my trains to France and realized that the country of residence, mentioned on my pass is Germany - maybe cause I have German id, but just living here for summer -. Is there any chance to change the county of residence after already activating the pass? Would be really helpful cause I planned Germany as the spot where I will start all my travels.thanks

As requested by eurail.com, I supplied my accomodation address when buying seat reservations for 6 of us to ride from Paris to Barcelona on 1/10/22.   The accomodation office wasn’t open when they delivered the mail so now it’s sitting back at the post office (the accomodation told me they missed it)   I’m still in Australia so obviously can’t collect.  Will it sit there safely until I arrive in Paris on 29th September?  That will mean it’s there for over one month.   Thanks in advance for your help.

Hello, is it possible to use the first class seat reservations sold to me by SNCF over the phone but I have a 2nd class global pass? Their weren’t anymore seat reservations other than 1sr class and desperately needed this train for this day. We are using these seat reservations for the train from Paris to Barcelona and is a TGV train. Thank you. 

Hi,I am Sher. I have an Indonesian passport but currently I am on my student exchange to Sweden. Due to this reason, I also hold a temporary residence permit for Sweden (August 2022 to January 2023). Would you recommend me to buy an interrail pas or must i buy eurail pass? Other than that, I would tentatively visit 7 cities within 1 month (Paris → Berlin → Bern → Liechtenstein → Salzburg → Vienna → Budapest). Ideally, I would buy the 7 travel days. However, I realised that Liechtenstein is not part of the eurail. Hence, would you recommend me buying the 5 travel days plan? Thank you

Ik reis op een zondag in november op mijn driemaands global van Amsterdam naar Parijs en moet dan de Thalys nemen. Ik heb de toeslag van € 30,- gekocht en ging er vanuit dat ik het Nederlandse deel van het traject zou kunnen dekken met mijn Weekend Vrij, maar ik begin nu te twijfelen. De inbegrepen outbound heb ik dan al gebruikt (wil ik morgen, 2-9, gaan gebruiken).Gaat dat goed?

Hi All!I'll be visiting the UK and would like to purchase tickets for a one day trip to Paris and back.  However, when looking up information,  I'm a bit confused as to what to pay?  Would like to do 1st class seats there, but I am reading that I also have to purchase a reservation.   Can someone please guide me to a good website on purchasing tickets and what excited is needed?  Also, do I need a global pass for this one day trip?

Hi fellow Interrailers, has anybody managed to get a delay compensation from Eurail?I have tried to submit my delay compensation request multiple times using different browsers/devices but have never managed to get any confirmation message once I submitted my request (neither on the webpage itself nor by email) nor have I heard back from Eurail by email ever since.Now, I am wondering whether the online compensation form actually works and how I can get in touch with them. Anyone in a similar situation? According to their policies, I understand such compensations should be processed in 10 days. Thanks.

Hello all, I have questions regarding to interail pass.I’m not an European citizen, but I bought a interail pass because I’m staying in Germany for 1 year and got residence permit.While I was planning my travel around Europe, I need 2 inbound and 2 outbound each.In this case, do I have to buy additional inbound and outbound ticket? If yes, how can I buy it?Also, will it be possible for me to change interail pass to eurail pass?Thanks for your answer.

Hi, I am traveling around Greece and bought the eurrail. We are trying to go from Milos to Santorini on the 2Oth of July. From Santorini to Mykonos on the 22nd of July, and from Mykonos to Athens on the 24th of July. We are trying to figure out if these lines are possible but the Employees at the ticket offices in Greece told us that we can only travel along the certain domestic routes and that most of our planned trips from island to island were not possible with the eurrail. Is there anyone who can help us out?  

Il mese scorso ho acquistato le prenotazioni dei treni che necessitavano di un supplemento, sia quelli cartacei, che quelli digitali. I biglietti digitali mi sono giunti il giorno stesso per mail, mentre quelli cartacei sono stati spediti qualche giorno dopo, tuttavia non sono ancora arrivati, tracciando la spedizione sembra che il pacco sia in Italia, ma non si sa quando giungerà a destinazione. Dato che tra pochi giorni devo partire per l'interrail mi chiedevo se fosse possibile ricevere un documento digitale che certifichi i posti sui treni da me acquistati.

Hi guys!I want to travel from zagreb to rijeka. In HZ (national train transport company), which is related to interrail, there is a direct trip from zagreb to split which would be perfect for us, but in the reservation app of interrail it doesnt appear. Instead, there is another one that makes an stopover in Ljubjana (Slovenia), but we only have teh one country pass, so… What can we do? Could we take the direct train without reservation? Or should we take the global pass in order to go to ljubjuana? Isn’t there any option to make the stopover in Ljubjana without having the global pass? Thanks!

Hey everyone,my country of residence is Germany and I want to travel through Spain, France and Austria. I will start in Sevilla and I wanted to take the night train from Paris to Vienna. I will be traveling through Germany, but I won’t get off the train. Will it still count as an Inbound and Outbound trip?Kind regards,Leoni

Hi, I have problem with my interrail ticket. I won it in Discover EU program and it should be used until 30.09. In an app I activated it 30.08 and then deactivated it and set to be activated on 31.08 - I fought it would be activated automatically and today when I opened app I saw this message. Is it possible to activate the ticket?Kind regards, Marek Rybak Btw sorry for title, it got little broken 

We have yet to activate our passes for our trip to Europe at the end of august and we just reserved seats on one of the legs of our trip, only to realize that my fiancé is listed as a female. Does this mean his eurail pass too will say he is “Ms?” If so, is it a big deal or do I need to do something about it?

I'm planning a trip with my mother in switzerland for 4 days and i was wondering if the 1st class option is worth the difference in price since some trains don't even offer 1st class. We're going from paris -> geneve -> interlaken -> jungfrau and back to paris. Is it worth it for my mom? Is it more comfortable? And which areas don't have the 1st class options on trains?And is it possible to purchase a 2nd class pass but upgrade to 1st on a couple trains like on the goldenpass line

We made a trip, with several journeys. When we try to edit the trip, it says “ connect a pass to this trip”. When we activate this it says “choose which pass you want to travel with” and it says  “paper pass”. And we can not change this. And we have a mobile pass. What should we do?

I haven’t received a confirmation email even though I paid for the Europass for more than a day.Where do I request a confirmation email?And I wrote my driver’s license number on the passport number and ID number, is there no problem with using Eurail Pass?