Solved

Hi interrail community,I am a first time interrail user and just wanted to add my outpbound journey from Munich to padborg to the railplaner App to my global Pass. (I am a German resident)Unfortunately it does not work as the app states that all journeys are already taken (but it also shows outbound/inbound:  0/2 used).For test reasons I tried the same with a travel from Munich to  Poland and Munich to Paris, same here: both all  journeys taken.All journeys I tried where within one traveling day.even more crazy: when I try Munich to Verona: it works and shows me that I have to take one outbound journey here. All mal connections outside Germany could be booked using the railplaner app without any problem.I have zero idea what I could have done wrong, might is be a temporary error of the booking system?What are you ideas /experiences?Thanks Wolf        

Hi. I’m new to travel throughout Europe and am a little confused about a couple of the tickets I bought. I got a Eurail Global Pass (7-day Flexi Pass) before booking any journeys. After buying the pass, I booked the trips I need to take, also on the Eurail website. Most of the journeys seem pretty straightforward except for the ones to and within Italy.One journey is from Zurich to Naples. The first leg goes from Zurich Main Station to Milano Centrale on a EuroCity train. I have the printed ticket for that, and I was able to load that one into My Trip on the app under my pass just fine. The second leg goes from Milano Porta Garibaldi to Napoli Centrale on an InterCityNotte train. I have the printed ticket for that too, but was not able to find it in the search on the app and had to add it manually.Likewise, I booked a train for a few days later that travels from Naples to Rome. I have the printed ticket for that as well, but it also does not show in the search on the Rail Planner app.

Hi.I have booked this ticket.I'm wondering what I'm supposed to do when the time comes. What in need to show?  Of course my ticket but do I need to prove somehow that I'm a holder of this pass? Or do I have to show to the conductor something else? Also, do I need to activate this? (Look at the picture)Thanks, F.

Hello! I am writing because I need help booking a seat reservation. I am booking a seat reservation from the Avignon, France TGV to the Charles de Gaulle airport TGV 2. It looks like only some reservations are included in the pass. However, the time I need is highlighted red and says ‘pass not valid. full fare required.’ Is it possible to change the pass so that I am able to purchase the time for 10:40am? Please help, thank you! Kristen 

 I bought the Eurail Global Pass for two months and 10 days, in which I plan to use once  way from Madrid to Barcelona and I want to make my reservation, but I don’t know how to do it? My travel is on this 19 setember. Could you help me? 

I activated my pass already but I want to refund it because it has been too much of a pain to try to get seat reservations everywhere I want to go. It takes me hours to book any seat reservation. I am okay with getting the 85% partial refund. My pass says I have used 1/15 travel days, though I haven’t taken a single train in Europe so far so I don’t know why it says that. How do I get a refund? 

My phone broke today and Im supposed to leave in less then 7hr - I cant transfer my pass to my replacement phone, I tried reaching out to the customer service on every way I could find but theyre not answering me anywhere. Please help me out here! The hotels and play tickets etc are already booked and payed for too. I cant reschedule my trip  

I have a mobil ticket but i want to buy a ticket via Interrail but than i have to give my pasnumber, but a pasnumber do you have only when you have a ticket in paper, how can i fix this? I want to travel in a TGV from Paris to St Raphael. 

Hello everyone,I am just trying to make the reservation for my trip but I am unable to book it because the reservation for the INT 79 from BUDAPEST to VIDELE is only available in paper form via the Interrail website. But the trip is less than 10 days away and therefore the reservation via paper ticket is unavailable.Is there any other way to make the reservation digitally?Best regards,Martin

Hello, my Pass seems not longer connected by the App. It is not possible to add a Journey. I have this Problem for two days now. What can I do?Is there somebody who can answer und German?  

Hello In setting up my trip, I made a mistake. I have two days of travel to my home in France. I already bought the reservations. Is it possible to buy the ticket alone from SNCF? Thank you in advance. Jean-Luc

Hello, I am trying to book trains for Switzerland around the Lauterbrunnen area. Many trains aren’t included in the pass so when I go to look up routes for a seat reservation it says that my pass is not valid. How should I reserve these trains then? Should I wait until I am there to book those trains? And if so, how do I redeem my discount through Eurail on the Switzerland trains? Thank you very much for helping me!

I'd like to reservate some seats, but when i click on the 2e class there is no buttom to click on to add them to my chart.Like you can see. How is this possible? 

Bonjour, je souhaite acheter un pass pays Grèce pour les ferry, et souhaitais donc savoir si le pass mobile suffit où il faut également un pass matériel? Hello, I want to buy a Greece country pass for the ferry, so I wanted to know if the mobile pass is enough where it is also necessary a material pass?

Hi all! We wanted to book the night train from Utrecht to Zurich but the reservation option requires us to change in Basel which apparently isn’t allowed for an outbound overnight train. So instead we will go for the non reservation option but I’m worried that it will be too full?? Any suggestions and tips on how to navigate this would be appreciated! 

Hi guys, I just found out about Eurail, and I am full of questions!I am Portuguese, and my Passport is Portuguese, whoever, I am a resident in the UK and my Passport also states it was issued here - does this still count as being European? When booking a trip, let’s say Berlin would be my first stop, do I start the trip from London to Berlin, or would I need to travel to Berlin first, and the other way around? As in, do I include London as a travel day both ways? The (example) 3 days across one month, so that means only the actual travel covers one day, but I can stay for example 5 days in that destination? If a train takes longer from x country to x country than 24 hours (I doubt but just to understand), is that also seen as one day of travel?Sorry for all the questions! Just making sure I get it right before booking in :)

Hi there. When I go to book a seat reservation when I go to checkout it only allows the option for paper ticket delivery which I don’t want. I’m sure you can get a online reservation emailed. Does anyone know why I can’t seem to change this? 

Hey everybody,following situation:Mobile Global Pass for 5 days.Booked a seat on ICE 502 21:38 from Berlin to Hamburg 23:33 (29.07.). The train had a 110min delay. We arrived at Hamburg at around 01:04 (30.07.). The app requested the first inbound/outbound journey.We originally had a seat reservation for a train 390 at 23:56 (29.07.) to Kopenhagen arriving 06:50 (30.07.).But we were stuck in Hamburg and could continue at 09:43 30.07. (with several changes) to Kopenhagen with arrival at 16:03 30.07.The interrail app requested a second inbound/outbound journey to be able to book the train.Now I am worried, what will happen when I will travel back home on 14.08. from Stockholm to Berlin. I guess that the app will request another inbound/outbound journey. Which will not be possible.Am I correct to be concerned?What can I do?Is there a way to somehow cancel the first outbound?Any suggestions?Thabks for any help!Kind regards, Sebastian

Hi, I'm trying to get on a train from Basel to Amsterdam on Aug 1 around 3PM. If the train is fully reserved and I don't happen to find a seat, will I be allowed to stand in the train while waiting for someone to get off in the coming stops? I read that in some review but just wanted to make sure. 

Hello!I don't find any way to join Montenegro from Greece, and to join Croatia from Montenegro with my Interrail pass. Does anyone know how to do it, please ?Thank you in advance for your answer 😊

Hi All,I am from India and planning to visit norway somewhere around end of august. Oslo will be are location for stay. We are planning to a trip for stavenger and bergen via train. Can someone please guide if its compulsory to obtain europe eurail pass before starting the journey via train. Also, if we do not take this pass, how can we travel around?

I’m still deciding whether to ;purchase a pass and need to know if there is seat availability for Eurail pass holder from Paris to Luzern on 13 Aug. Any ideas how to find this? thanks 

Hey! I need to go from Berlin to Gothenburg, and one of of the trains to go there (Hamburg to Copenhagen) seems to be fully booked for weeks! Does anyone know what will happen if I just enter the train without any reservation, and just sit on the floor? Could i get kicked off or get a fee? Or is it okay? 

Hello, As of what I understood trains marked as green I dont have to reserve and I can just go in right? So, why do some of them appear as unavailable???

 Hola, quiero reservar asientos con interrail global pass electrónico, pero al intentar reservar, me indica que la reserva se emite con Billete en Papel, no me permite pagar, y por lo tanto no puedo reservar. Me indica “Tu pedido contiene uno o más boletos impresos. Según nuestros cálculos, tu pedido no llegará a tiempo. Envía tus reservas a otra dirección o a tu hotel en Europa, o intenta reservar en una estación de tren europea.”Como lo puedo hacer para que la compra sea con billetes e-tickets? Cuanto tiempo de antelación necesita?Gracias, por la ayuda.Saludos,