Solved

Looking to go from Gatwick Airport to London Victoria. The seat reservation tool appears to say that the Gatwick Express is included in the pass, but just want to make sure this is the case. Thanks!

HiIm trying to make a booking from London to Manchester Piccadilly on the 31st July. On the app it says seat reservation as only recommended. It doesn’t actually allow you to book or reserve a seat. How do I do this and know that there are seats available ? it strange that online and the app don’t actually have an option to book the seat or confirm 

Hello, I have a problem with my mobile pass, I can’t connect it, it says I’m already connected to it in another device but I’m not. Can you help me please I beg you I’m supposed to go in a couple of days. 

Hi I will be travelling in 2 days and I cannot book the seat reservation.I already had global pass and QR code ticket for my trip in “My Pass” icon but some trips required to reserve the seats. which I cannot find way to do so.How do I make seat reservation for these trips. My trips are as such;1. London - Manchester2. London - Paris nord3. Paris nord - Amsterdam centraal 

My phone is broken and I am not able to access my Eurail mobile pass to generate the tickets. I am traveling alone and I am stuck in Hungary without Eurail Pass. I checked with phone repair stores and it turns out that my phone cannot be repaired. Kindly help me to transfer my pass to a new device. I am really stressed out as I am not sure how I will return to France to attend my classes and being all alone in a country without Eurail pass is scaring me out. Kindly do the needful as soon as possible.

Hello :)I am from germany and won the DiscoverEU travel pass. Me and my friends plan on visiting some eas european countries, after that I was planning to travel to London. However, the rail planner app marks all trains to london as „one travel pass“. It also tells me to check a certain page for more information, but its just blank. Is it at all possible to travel to the UK? I am not sure since its not really part of the EU anymore :(I hope someone has some experience with the discoverEU pass and can help :)

Buen día!Quisiera consultar sobre mi pase de Eurail y sus reservas.Tengo un pase de Eurail que se activaría el 01-01-2022 y tengo 4 vouchers de Eurostar, para los cuales tengo que definir una fecha para su utilización antes del 30-12-2021.Me gustaría saber si esos vouchers de Eurostar son para reservas flexibles de Eurail y cómo tengo que hacer para utilizarlos, ya que todavía no tengo una fecha decidida de viaje, por los motivos conocidos de la pandemia.Según leí en la página de Eurail, si esas reservas son flexibles, puedo definir una fecha de uso y puedo cambiarlas hasta 7 días antes sin gasto alguno. ¿Es así?Espero sus comentarios, muchas gracias!

After doing some research I’ve found that the train from belgrade to Budapest  stops in novi sad and that there’s also a rail replacement bus. Does anyone know anything about this bus (note travelling in early September):can I get it from Belgrade or is it from novi sad ?is the bus a night bus ?is it included in the inter rail ticket ?would it be better to get the flexi bus from Belgrade to Budapest for 15€ since I’m on the 15 day in 2 months tickets.  also does anyone know if the train from Belgrade to zagreb is running yet as an alternate route ? Thanks in advance, Harry.

Hola por favor, compré dos tickets para mis papas desde mi cuenta. Me salen facturados dos tickets, me salen aprobados dos tickets pero solo me dejan agregar un pasajero y el otro me sale que no existe.Mi papa ha podido realizar el cargado de su pase y el de mi mama en su app pero no sabe como hacer la reserva, por lo que yo quería hacerla desde mi cuenta pero no me permite agregar su psajes me sale error. Solo me deja agregar el de mi mamá.   Me pueden ayudar por favor!  Hi I just bought to senior global pases for my parents. They have already activate it today. But since yestarday I was triying to make reservations and, wel yesterday the web was wrong, but today the web says that it does not recognices my dads passes, only my moms. I dont know why? Because I can see his name on the “facturación” or travelers but I can nos add him to any trip. 

Hi, I bought a ticket from the DB reisezentrum from Berlin to Warsaw on the EC.I read some of the forum posts - but was after clarification please.Once I’m in Warsaw, how do you arrange seat reservations? I can put the journeys into My Trips but is there a specific train company in Poland that should be used? And is it always paper tickets?And I know there aren’t really any trains atm going to Lithuania, Latvia, Estonia, etc. But in the south direction to Budapest, Vienna, etc is everything running pretty standard?Thanks

Dear  fellow travellers , my son and I bought 5 days Interrail within 1 month.first time for us ,we are planning to go to Switzerland and stay over in Youth hostels .depart from Eindhoven , The Netherlands to Bern on first day ,from Bern to Zermatt , Zermatt to Grindelwald and from Grindelwald to Zurich , and last Zurich back to The Netherlands,For part Zermatt to Grindelwald, I do not see info if I should make reservations? Also the same question from Grindelwald to Zurich?thanks for your tips ,best regards, Peter , Eindhoven, The Netherlands    

Me and my friend would like to buy the seat reservations for the train which goes from Hamburg Hbf (Germany) at 11.56 pm 31st to Copenhagen (Denmark). However, we can’t buy it online. It seems like it’s fully booked but we really need to get that train because the other option is to take other trains that don’t require any seat reservations but it takes too long (also considering that we’re leaving from Strasbourg, France). What do you suggest? Thanks in advance

Hello! We are traveling with discoverEU interrail pass and we want to book our train from Ljubljana to Venice. Details about the train: from Ljubljana it departs at 18:53, 21:32 arrives at Trieste Centrale (Italy). Then we wait for 34mins and from Trieste Centrale, at 22:06 we continue our trip to Venezia Mestre, where we arrive at 23:50. Is there any possibility to book a train reservation on both of these trains? They both appear as “you’re ready to board”, but we would rather be sure. Thank you for your answers!

Hi,Monschau in Germany seems to have a railway station but it appears not listed as destination. I would like to travel from Aachen, Germany, and then after a few days in Monschau move on to Kassel, Germany. What should I do?Thanks!Rutger

I Wanted to go from Wien to Venezia. In OBB it says that ticket is not available, which I guess that this means that is free for Interrail users. But, in the other hand, in Rail Planner says that I have to book a reservation to get into that train. What does that mean?

Hey there, Is there a plan to introduce 2 travel day within 1 month flexible pass in the future? Many thanks, Anzelm

I am trying to reserve seats for my trip but i am unable to find the option where i can do so. This train doesnt require resevation and hence the the place where i usually found link for resrvation simply says 'You are ready to board'. 

Hi all, I will be travelling to Europe from 23/12/22 to January. I will be in Berlin, Germany from 23rd and going to Munich,Germany until 26th. Then leave for Switzerland France etc. I am planning to take the train from Paris to Barcelona,Spain on the 1/1/23. First day of 2023. Does the train run on that day?Will appreciate all the help, thanks.

I installed the Interrail Rail Planner App (several times). But my mobile is always shutting down, when opening it. I´ve tried various ways solving the problem (reinstalling, App Settings as proposed, ...), but nothing has changed. Now it´s only 3 weeks to go, before our trip begins. The seat reservations are bought. What can I do, if I should not find a way to start the App on my mobile? How can I activate my pass and proof / show my tickets?I reported the problem to the customer service some weeks ago, but the advice wasn´t helpful. The prior condition was always a started app e.g. for error logging and so on. But as I wrote: The mobile (Huawei P 8, Android 6.0, is shutting down after starting the app before I can do anything.

Hi.  i have bought a 5 days pass for me and my boyfriend for last autumn. We couldnt go so we planned on going this summer. But it seems that the 11 months period is expiring before july (when we planned to go). I also unfortunately already actived my pass because i was panicking and i didnt really know how to use the pass correctly. Can i get a refund or its possible to push the start date a month ahead?  sadly i couldnt get to anyone for the custumer service for the past 2 weeks hopefully anyone can help me :(

Hello! I booked a night train but I am not sure if I have a sleeper seat. There was not an option to choose. Does that mean the train has no sleeper seats? I tried contacted Eurail so hopefully I can find out for sure and change it if needed but has anyone ever gone through something similar? Thanks!

Helloi  can’t book a train from Copenhagen to. Stockholm (we will travel on 29 July). can we book the ticket in Copenhagen? Or is there an other way to book online ?thanks!

Hello, I am trying to find information: 1)me and 12,8,7 yrs will start off tommorow, my son 17 yrs will come 5 day later via london (have own mobile app) - that should be possible  2) 12/8 I will have to come back home to let 3 children be also with their father  and another  day 13/8 I would like to travel to Norway with the oldest son. On 21/8 I would like to pick up the 3 at home and continue travelling for one week. Is my plan possible? many Thanks!!!

Hello! i live in France but Germany is my country of residence. Next week I want to visit my family in Germany for three weeks. Is it possible to take the one-country-pass and to inverse the inbound and outbound day for my travel?Thanks for your answers :) If one of you like to answer in French or German, go for it :)

Hi! I reserved a seat on a train going from Paris Montparnasse to Bordeaux. This was not possible via the interrail website, but it worked fine from the second link and a QR code was sent to my email. However, is it possible to add this ticket to the app anyways? Or do I always have to show it from email/printed if I make a reservation from an external system? (they also didn’t ask for the number of my interrail pass so it might not be connected?)