Solved

Hi there!I'm traveling through Spain in August 2022 and would like to make some seat reservations - but it doesn't work on either the DB-, OEBB-, SBB-website (Germany, Austria, Switzerland). How else can I get reservations without being in Spain?Thank you! :)

I made a train reservation for my wife & I from Lourdes to Barcelona.  Two reservations (each) were required for this journey: Toulouse to Narbonne and Narbonne to Barcelona.  I bought these reservations thru Eurail.  When I bought them, I was informed that that the reservation from Narbonne to Barcelona would be MAILED (the other reservation was emailed).  Kind of backwards, I thought, but OK its 6 weeks 'till I fly to Europe (on July 6th), it shouldn't be a problem.  One week later, I get an email saying my ticket has shipped and should arrive ON OR BEFORE JULY 16th, 2022. So it takes 5 weeks for the mail to get from Europe to the U.S.? Hard to believe.  On top of that, I had already paid for the reservation 1 week earlier without knowing this.  So now I've left for Europe without these paper reservations.  Does Eurail or SNCF use computers to keep record of reservations they've sold?  If so, how can I get a copy while in Europe before our train departure?  If the answer is No, w

Hello, My friends and I are traveling around Europe for the summer with eurail pass (10days in 2 months). But after we bought the passes, we realized the seats for pass holders traveling from London to Amsterdam are perhaps sold out (shown as price unavailable). We therefore decided to travel to Amsterdam by flight and exchange the ticket to 7 days in 1 month. I’d like to ask1. do we have to wait for the completion of exchange process before marking reservations? 2. some previously shown as “no reservation required” are now “details unavailable”, do we need not to make reservation and hop onto the train as we arrive at the stations? Any help would we appreciated. 

Good afternoon everyone,I been considering getting a rail pass and visit a few countries for some time now and I was ready to do it and start my trip next week. The thing is that I wasn’t aware that some reservations (according to this website) have to be made like two or three months in advance. Is that so? I was planning to start off in Paris, then go to Colmar, from there to Munich, and then to Berlin and maybe a couple more cities. Is it a crazy idea to get the pass now and start travelling next week or should I leave that for next year and plan it more carefully? (BTW, I hate planning things!)Thanks a lot for your advice. Carlos

I have the discover eu pass and i was wondering if i have to pay for the seat reservations seperately? 

I am trying to make seat reservations for my eurail trip, as several of the routes i have plan require seat reservation. The first journey is from Krakow to Budapest. I first tried booking this through the app. Under “seat reservation required” there is a little menu where it says “first class” or “second class”, but nothing happens when i click them. Then i tried going to the eurail webside to book there, but the spesific journey i had picked in the app wasn’t on the website. Instead there were other times and other routes. Also, when refreshing the page, i got different results and availabilities every time. Usually the price of the seat reservation also changed, and some parts of the journey suddenly was unavailable for reservation. I tried going to the train companys website to book there (intercity.pl), but got different times and prices there, and was also not able to choose discounted tickets for eurail ticket holders. I am very confused, and considering reserving seats at the s

Hi, i want to make a reservation for a train from LONDON ST PANCRAS INTL (United Kingdom) L to BRUXELLES-MIDI (Belgium) at 07:04 am on 30/7/2022, and i select the price and add to my cart, but when i click on "continue to traveler details" nothing happens and i can not proceed to payment. Plase help, this trip is important for me, if i can not book i will need a refund for all my eurail pass.Thank you!

Ciao, ho vinto il pass tramite discovereu e avrei una domanda. Il viaggio dal mio paese alla mia prima meta e quello di ritorno devo pagarlo a mie spese o è compreso nel pass? Grazie in anticipo :)

I have already activated my eurail pass, but I have not used it yet. Can I still exchange the pass?

Can I travel anywhere in Spain and france with this pass?I want to go from nice to Seville cordoba to bilbaobilbao to nicenice to parisparis to nicenice to romerome to nicei will be there for 3 months but was thinking of getting the 2 month pass

I have an interrail global pass and from this part of the trip, I have to go from Slovenia to Thessaloniki. I am super flexible. I am basically looking for the cheap and awesome. My plan was  passing through Croatia, Bosnia and Herzegovina, Serbia, Macedonia and end up in Greece but I don’t seem to find train connections there (I am starting to wonder why..).Interrail says that there are trains in those countries. I read somewhere that I have to do so through that country rail company. Other say it is better by bus (I prefer things that are included in the global pass as I already paid for it, but maybe that is the solution). My worry is that I cannot find anything because there is no train or that I go somewhere and moving from there to the next country is not possible by train. Does someone has a good suggestion? 

I just read that Italy has extended it's covid mask rules: still need to wear a mask until late September. On the forum I also read that this means that sleeper/couchette is for solo use only and that it's cheaper to book last minute in trenitalia than through Interail.  (On OBB no availability for the dates I'm looking at) Question:Current price siracuse-rome 43€ for couchette on Interail (July)..-> are couchettes shared again then? Meaning masks on while asleep? If not, seems like a great deal, 43 for a private couchette. Vs high cost of private sleeper     

Trip Paris EST 19:21 to Strasbourg, planned arrival at 19:13.Strasbourg 19:21 to Basel SBB 20:38 (TER96247) Cancelled.Basel SBB 21:14 to Luzern 22:30 TRN 2489 (not sure of status) Instead of the Strasbourg to Basel SBB 19:21 20:38, could I just board the Strasbourg 19:51 to 21:13?

Hi. I’m from South Africa, planning to visit Netherlands and Belgium next year in April. I want to make sure before I book:Can I buy the Benelex pass to travel from Amsterdam to Bruges, and then make daytrips from Bruges to other cities? And then I want to travel back to Amsterdam. Then I want to travel around the Netherlands as well.If I fill in the trip planner the Benelux pass is not one of the options I can buy, so I just want to make sure if it will work..Thanks. 

I’m looking for trains that I found a few weeks ago on the rail planner but that aren’t there anymore. When seraching for a train from Goteborg to Rygge at 14:00 on July 26th I get this : However the Norwegian VY website does show a train in the afternoon: It seems strange that it doesn’t show up on the planner. I think this is because there is some disruption between Goteborg and Oslo (there is a replacement bus service).I’m basically looking for a way to travel from Copenhagen to Oslo on July 26th and the results are not the way they were like a month ago. Could that be a technical issue?Thank you!

Hey!Today I bought a paper pass at my ticket office and I now want to make some train reservations. But I‘m unable to continue as I don‘t have a mobile pass number. The only thing I was able to do is to create a „My Trip“ on the app. Is there a possibility to add my paper pass on the app?Thanks and kind regardsSebastian

Country of residence Austria. Drive from Zurich to Budapest. Does this count as entry and exit to Austria because I cross the country? Global Pass

Why is it not possible to book a train from Thessaloniki to Kalambaka? In the app there are no connections in July. 

My phone broke yesterday and I had to factory reset it. I redownloaded the interrail app but can't add my global pass as it says it's already been activated on a different device. I contacted customer services via the form on the website yesterday but I've had no reply. I am already travelling (first travel day was 3/7/22) and ended up having to pay cash for a train ticket this morning. I sent an email today also but no reply to that either. I URGENTLY need to access my pass again as I need to travel again tomorrow (7/7/22). Thank you,Rowen Morris Lancashire(Edit: I'm using my partner's phone to post this so that's why it's showing as posted from her account) 

Hello, It's my first time traveling by train by myself abroad and im a bit confused on how traveling works.I am from the Netherlands and I plan on going a few days to Italy. I saw that I need to purchase a One Country Pass of Italy. My question is, does this ticket include that im going from Amsterdam Central Station to Roma Termini railway station or do I need to buy a seperate ticket for it? Or is it the Reservation seat that I need to do? Please help me out.

Man, do I regret purchasing this mobile interrail pass. I need to get from Amsterdam to Dax (region) around 14/15th of July. Quite flexible with times. However this has been a complete nightmare.First off, the availability of the Thalys from AMS - PARIS is almost none - on any time or any day. Interrail is selling way too many tickets and not accounting for the very FEW reservations they can take at Thalys. Next best on alternative routes I am forced to shop three separate tickets, with three separate companies.Turns out, I can only buy a ticket through b-europe if I have a cover pass number. Only available to paper passes and not my digital pass. Since Interrail doesn't have customer support, I now face weeks of backlogged customer support, and probably won’t get a reply to my email until it’s way past July.I did not even touch base about the horrible interface and weird features of the app that supposedly allows me to “plan” everything I need. I am not even able to make reservations

I was able to make seat reservations on the swedish rail service as directed here, but not in the German. Now I need to know the adress of the site in Norway, I did not see it in the list provided in the reply I received. Thanks

Hi I am trying to reactivate my pass onto my new phone, customer services have deactivated or un-linked it from my old phone but every time I put my name and pass number in and try to add my pass it says I’m offline but I am definitely connected to the internet. Thank you for your help.

Keep trying to go through after adding my traveller details add the reservations I want then go to billing add that in and it just jumps back to a Home Screen and can’t go any further? Trying to book Eurostar and TGV, thought you could book through Eurostars website but doesn’t seem like you can anymore, is there a way of getting in contact with inter rail? 

Hello mateI hold an 2nd class Eurail Pass and currently planning to travel on Bernina Express from St. Moritz to Tirano and Tirano to St Moritz / ChurIs it possible to use the pass for these sectors? I searched on internet that there are some open scenic coaches. Is seat reservations required for these coaches? Do they have a specific departure time? I noted that some normal coaches on the Bernina Express train do not require a seat reservation, is this really the case? Do you recommend to make a seat reservation?Thanks all for your help!