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Hi, we are currently on day 1 of our 1 month interrail pass but on one of our mobile passes, whilst the journeys are showing up in the 'my trip' section, when we go into 'my pass' to see the ticket it doesn't recognize that we've booked a journey and no QR code is showing. We've emailed interrail but wondered if anyone had advice to fix it as we need it for July 4th. Thanks, Matthew.

trying to book a seat reservation on 6th of july from zurich to frauenfeld that takes 36 minutes. On the interrail app, it doesn’t say seat reservation is needed but when I am on the website and also when I check sbb.ch, it says “ seat reservation not possible”. Does anyone know what it means?Does it mean I don’t have to reserve a seat for that train?  

Hi, I’m trying to book a reservation, but when I’m at the page “Book your reservations online” and the first step “Order details” I fill in the information and then click the button at the bottom “Continue to traveler details”. After this I’m transported to the homepage…

Hi! My husband and I just bought the mobile eurail pass. Can our e-tickets be printed at the train stations across Europe or can they only be printed at home? We’re staying in Airbnb’s, so we don’t have access to at home printers. Thank you in advance for your advice :)

I have a Global Pass for 1 month. If I want to board on trains that do not require seat reservation, do I need to book the trains/buy tickets ? Or can I just board the trains and show my Global Pass as a ticket if checks are made ?

The form keep saying that my Paper Pass ID is not good (both on mobile app and web site) but I check it many times, I am entering I (or i) and 8 digits and YES i selected paper pass. Please be kind and make your app works like it should. 

HiI have bought two mobile passes for my wife and myself. I created a trip and added my mobile pass number to the trip. I then went to add my wife but needed a different trip name so I copied trip and called it something different and added her pass number.I am now trying to book seat reservations but only have the option for myself as I cannot add my wife to the same trip as myself and therefore book two seats.Got in contact by email with Eurail two weeks ago and all I get is apologies for the delay in getting back to me. Is there anyone out there who can give me guidance?Thank you in anticipation.Bryan

Hi,I have a 2-month pass and not sure whether I should activate the pass before my trip. I saw a question about activating pass to early, and the answer mentioned ‘the first day of the validity period is automatically made a travel day’. Thus, I wonder is the activation day the same as ‘start day of the validity of the pass’. I am now in the activation process and not sure whether I should activate it or not. If I can choose an extra start day, then I guess it would be better to activate before the trip because some seat need reservation.  Thank you in advance!

Hello,I bought Interrail Promotional Pass. It is written on the ticket VALID 30-06-2022 - 29-08-2022. Do I still need to activate the validity?I called to SJ (Swedish railway company) but they informed since valid dates are mentioned, it may not needed. I was in Stockholm central station, and there is no ticket counter/machine in the central station anymore, neither information kiosk could help activating my paper passes.Best regards,Kamrul

Hello, im travelling with a 1-month Pass this August and im still unsure about how to use my trips. Is there any limit to trips undertaken on 1 day? Can I, for example, take a regional train from, say, Firenze to Genua and go back the same day, meaning I can pretty much freely use any regional trains, as long as I add the trip to my mobil pass? 

Hi everyone I am trying to make seat reservations for a train from Paris to Annecy on 30th July anytime after 12pm. It looks on the interrail.eu seat reservations site like there is availability on a number of trains leaving that afternoon. It lets me select the 1st class or 2nd class option, asks for my contact tel number and to confirm the details of the people travelling (pre-populated) and then takes me to a screen where I need to tick to accept the booking conditions (screen before payment). At this point it refreshes to say that “this leg of my journey is no longer available to book’ and that the leg will be removed from my basket. It doesn’t however remove it from my basket and also won’t let me edit and remove it! Thinking that there might be issues with the website, I tried to complete a booking through the other suggested route - the website B-Europe. Here I was able to select a train with availability but could not complete registering the passenger details as it asks for a

Hi fellow travellers!I was wondering how can I make a seat reservation with the mobile pass. I will travel from Budapest to Bucarest and from Bucarest to Sofia. Later on, I will go from Thessaloniki to Athens.The app says the reservation needs to be done in the website of Interrail, however, the page does not let me do that. An error pops up and says that our tickets won´t be on time. Now I´m dubious about how to do it.Reading other topics, I came up with the idea of making the reservation with the operator of each country. Is it possible?Any kind of help is appreciated! Thank you so much in advance! :)

Hi, my boyfriend and I bought our Eurail Mobile Passes (youth pass) in December 2020 and due to Covid, we’re only able to travel now (until 31/08/2022). However, he turned 28 two weeks ago and now he can’t activate his mobile pass, the reason being that he was only supposed to use it when he was under 28 years old. We’re leaving tomorrow and have gotten no help from Eurail or any one else. I have all the paperwork printed just in case as proof (including the email that stated that our pass had been extended for a year) and we can’t possibly change all our train tickets last minute by buying a new pass. Do you have any advice? Since this case is probably an exception, I hope the train conductors will understand our situation but I must admit I’m quite stressed out.Thank you so much!

i have an issue making a train reservation, in the Rail planner app i can see a train that leaves Vienna on the 24th of july at 06:32 going to Venice. It says i need to make a reservation. When i go on the reservation website, this train time doesnt exist. The options that are on the website dont exist in the app either. So i dont know which one to trust because i have to make a reservation and also select a train for my travel day on the app. What should i do?

Hi guys, Has anyone done Eurail with an Australian Driver Licence as ID?Any issues so far? I live in AUS but I don’t have a passport yet (German passport). Sorry for the double thread, I am travelling tomorrow and hoping for an answer soon! Thanks!Emmi

Hi together.. I have a German passport, but been living abroad outside of Europe for many years now. Would like to travel across Europe this summer, is Eurail or Interrail pass the right one for me?Thanks in advance!

hi,I purchased my order but website didnt work out and dissapper, I already paid but I couldnt get order number or confirmation number. I hope we can figure out immediately, because my trip stars today

Hi!I'm currently planning to travel from Budapest to Prague on the 9th of July. The app says that a seat reservation is required, but when I open the website to make a seat reservation, I says that a reservation is not required. Which information is valid?Thank you for your help! 

Hello,I purchased a 3-month interrail ticket from the 50th anniversary sale that has to be activated within 11 months from the purchase. Can I activated a few days before the 11 month period is over and still travel for three months? Thank you.

Hello,I am struggling to buy seat reservations. Every time I go to checkout, I am able to enter my billing details, but when I try to progress and I click “go to traveler details”, NOTHING HAPPENS. I have been trying for hours, and I have tried on my phone as well as my laptop, on wifi and on data, and still nothing happens. It just remains on the cart webpage. I am starting to get extremely sick of this. Please help if you can. Thanks!

Hi everyone I need help.The website (InterRail EuRail) does not give the possibility to book a sleeper for the night on the train from Berlin to Paris. On the other hand, it gives the possibility to book second class.But when you don't log in to the site, you can book both second class and bed in 6-berth sleeper.Does anyone know how to get the bed in 6-berth sleeper on this train?Hopefully you are able to help.Alessandro.

Every train to and from London via Paris is unavailable, yet there are seats on all of the trains????????  Prices unavailableNo price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board. Is anyone else seeing this?  Is Eurail a scam???? 

If you buy passes for each of your family members do you combine them to book reservations for all at the same time? 

I have the mobile app and activated the trip.  I purchased reservations via the website and want to link my reservations to my app.  I have four family members traveling with me but I don’t see them in my app.  Do I need to give their passports as well and do I need to link my reservations to my app

Can I travel between Paris and St Malo using the pass?