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Hello everyone.I live in Canada and I need some help here.On 26-OCT I booked a sleeper for two people using my Eurail Global Pass through RailEurope.com. The train I booked is the InterCityNotte number 797 from Trenitalia leaving Milano on 07-JAN at 22h18 and arriving Napoli Centrale next morning at 08h46. My credit card was charged and I received email confirmations from RailEurope and Trenitalia, with my reservation attached to those emails.The problem I am experiencing is that this train disappeared from Trenitalia timetable, as if it wasn’t running any more on January 7th. I haven’t received any email neither from RailEurope nor from Trenitalia to inform me that the train was canceled. I would like to know if it’s “normal” a train that was selling tickets disappear from the timetable or if I have to start to think about another train itinerary to get to Napoli. Thank you in advance Marcelo 

ho acquistato un interrail pass il 17 dicembre 2024 validità per 7 giorni in un mese. posso utilizzarlo dal 20 novembre 2025 al 8 dicembre 2025? grazie per l'attenzione

Hi, guys.I’d rather have a printed copy of the my Interrail/Global Pass, besides the digital one.Something physical. Could anybody tell me how could I ask for one?Thanks a lot,miquel

Hello, I am going from Milano to Palermo in November. I went the Eurail app to put the journey into my Trip. When I went to go and select our seats, it would only let me do the booking for a sleeper from Milano to Messina. So now I have a seat reservation from Milano to Messina, but I can’t find the ability to get a seat reservation on that same train to Palermo. Do I need one? Can someone please help me? 

Me and my friend have bought the 2 month continuous pass on separate devices to use in May/June next year. We aren’t sure how to book seat reservations so that we’ll sit together since they’re on separate devices. Also, we heard booking the Eurostar as soon as possible is best. But we don’t know how to book the Eurostar with the interrail pass or how to add it to our trips. I saw people say you add the train to your trips after you’ve bought the reservation and use the swipe button to confirm the train on your trips after you’ve. But I can’t see that on my app, so can you only do this when it’s activated? And if so, how can you book the Eurostar in advance since we won’t activate it until May 1st. Hope that makes sense, any advice would be amazing 😊 thank you x

Unable to add one more pass in rail planer app . My pass added but no option to add one more pasd

Travelling on a 4 day 1st class pass on Thursday 20th November. Ferry arrives at IJmuiden at 9.45. Any recommendations for how to travel to Gent-Dampoort reservation free?There are engineering works between Uitgeest and Santpoort-Noord with a bus replacement service and so I was thinking that we’d start at Santpoort-Noord. NS suggests Santpoort-Noord to Haarlam to Rotterdam Central to Antwerp to Gent. Travel planner suggests Santpoort-Nord to Amsterdam Sloterdijk to Schiphol Airport to Antwerp to Gent DB all include EuroStar which we didn’t want to use. Fortunately we are not in a hurry but would appreciate anyone’s ideas on how best to do this day’s travel. Many thanks  

How do I remove train journeys from My Trip?

Hi All, Last year  I had got 25% discount, is there any chance, is there would be same discount this year?

Hi everyoneI’m planning my trip for this summer. I’ve already bought my pass. The pass is connected to “my interrail trip”. Today, I downloaded the app and I wanted to add my pass. I was able to add my pass but in the second step I am not able to choose my trip called “my interrail trip”. I just can create a new trip. According to the guide I would have here the option to choose “my interrail trip”. What can I do?Thanks for your help!

Hi. I’ll be traveling from Barcelona to Italy during the month of december. My first stop is Torino, and then on to the South. On my way back, it’ll be the same: Torino to BCN through France. The question is that I don’t intend to stay in France, but I’ve to cross it. Can I still buy a one-only-country pass? I mean an Italian Pass. Which is cheaper than the Global Pass. Thanks a lot for your cooperation

I’ve been looking at the Plus pass, with inclusive reservations, and there are a few things that aren’t clear from the list.https://plus.interrail.eu/en/global-plus-pass#credits1 - How many credits do the international high-speed trains between France-Spain require? I’m guessing from the page, that it’s 0 on the AVE and 1 on the TGV, but it’s not clear. 2 - Will Iryo (Spain) and Trenitalia (France domestic, and France-Italy) also have inclusive reservations when they join the pass network, or will they require credits? 3 - Are there any plans to offer the option for more than 3 inclusive credits? Coming from the UK, I would have to use two credits for Eurostar, meaning there’s only ever one remaining for any trip. 4 - It says ‘most’ international TGVs require 1 credit. Does that include TGV-Lyria, the France-Belgium, and France-Germany TGVs? What about the ICE to Germany? 5 - The pass description only mentions reservations. Where there are supplements required, such as between Italy &a

Is there a direct train to go from Milan to Lucerne?

Travelling around Germany last week, I found myself in the situation where I was able to catch an earlier train than planned as it was delayed.Adding the journey to my mobile pass however was quite a hassle as it resulted in an error message saying something like “it looks like you're still on another train”. As a result it was impossible to add the respective train without removing the train I arrived on from my pass first.Although I understand why the error message appeared (I arrived in Hamm on a train with arrival at 16.24 hrs, the train I changed to originally would have departed at 16.20 hrs so in theory this was an impossible change), I don't understand why there is no option at all to override that error and add the train anywayIn this case I ended up in first removing the train I arrived on from my pass, then adding the delayed train I took. And after disembarking at my destination doing the whole thing in reverse again to fix the gap in the statistics again.Shouldn't this be

I am an Australian resident and tried to buy an Interrail pass for a family member in the UK. I put in the UK address and details, then uncheck the box to separate UK address from billing address. However, the drop down screen does not let me put in a non European billing address. Is there no way to do this?

Bonjour,J'ai un Pass non activé. J'ai un voyage planifié dans Railplanner en 2026.Il y a dedans par erreur un trajet au 8 octobre 2025, donc dans le passé. Il est impossible de le supprimer car l'action "supprimer le trajet" n'est pas proposée quand on fait un appui long dessus.Je pense que c'est un bug de Railplanner. Mais que faire ?Merci d'avance

We have already purchased our Eurail pass, our first trip by train is from Brasov (Romania) to Budapest Hungary, We leave Brasov on April 24 2026, when can I reserve our seats as Im told no trains at this stage, any particular company I should use. Thank you.

Hello everyone,I’ll start a train trip from France going to Belgium, Netherlands and Germany very soon. I’ll leave from Avignon and my last stop abroad will be Berlin. The thing is I want to come back from Berlin to Avignon but stay for a night in Strasbourg on my way back. Berlin → Strasbourg on the 18th of december. Then, Strasbourg → Avignon on the 19th. The issue is, if I understood well, I can book only one return ticket to France. So if I stop in Strasbourg for one night, the train from Strasbourg to Avignon will not be included. Right ? So, I was thinking: I can book Berlin → Karlsruhe (border with France) + Karlsruhe → Avignon…. But I’ll manage to go by myself from Karlsruhe to Strasbourg and take the train in Strasbourg, not in Karlsruhe. Is it possible ? To pick up the train in Strasbourg instead of Karlsruhe ? Like this, both trains are included in my pass.  Thanks, sorry in advance if it’s not comprehensible. 

Hello everyone,I’m hesitating between two passes: 7 days / 1 month or 10 days / 2 months.Can I buy the one for 7 days and during my trip, change for the 10 days ? Paying the difference.I’m asking cause I don’t know yet how many days I’ll travel, and I might decide on the moment. Wouldn’t like to waste money or make a wrong move. ThanksCassandre

I've got both these options showing as possible (and also changing at Chiasso for Milano). Both use a (the same!) Eurocity train for part of the route.Any views or suggestions? Thanks. I'm travelling tomorrow.

Estoy planificando mi primer viaje a Europa, me gustaria tener mas información si es conveniente esperar a que se oferten promociones durante la semana del Black Friday o mejor comprar mi pase global ahora mismo, pienso activar el pase el 15 de diciembre, pero no tengo información si al comprar mi pase durante la semana de promoción pueda tener derecho a hacer uso del paso o si las restricciones de uso son para fechas posteriores o únicamente aplicando para el 2026...

Hello,Why after the date 23th of november 2025, we need to go first to Perpignan and change train when you want to go from Barcelona to Figueres? Before the 24th of November it is possible to go directly from Barcelona to Figueres Vilafant. Strange isn't it?Thank in advance for your answer

We will visit Germany for 6 days.Day1Frankfurt Airport → Kologne Day2Kologne→ Duesseldolf Day3Kologne→ BremenDay4Bremen →LaipzigDay5Laipzig→DresdenDay６Dresden→Furankfurt Airport which type of German Rail Pass is the best, 3 days or 5 day?we would try to buy 5 Days tickets. But the site suggested us 3Days Pass. Is that collect? it it the first time to buy German Rail Pass.Please tell me which tickets to buy.

Do we have an upcoming sale on the Eurail website? I needed global pass

I’m 2 month global pass holder.Would like to activate pass on Apr 13,2026.Please confirm the last valid date for my pass.Thank You !