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Hello, I am traveling to Europe in 2 weeks and for one of my trains in Italy I have a reservation booked from a specific station. However, due to a change of plans it would be a lot easier for me to hop on the train at a later station. Can I just hop on the train with the same reservation ticket I already purchased? After all it’s the same exact train just 2 or 3 stops after the one my ticket says. Any help would be greatly appreciated.  

Has there been some kind of IT failure today? I was unable to activate any journeys this morning and afternoon. I still cannot, at 10 pm. Updating the App has lost my trip. This happened at Interlaken and is stii happening af Brig. I need help urgently

Hi! → Have there been any updates on the night train from Thessaloniki to Belgrade? If no, what’s the best way to do so, and how long would it take? → Then, I want to go from Belgrade to Budapest, but I am also struggling… Does anyone know how?Thank you for your help!

the two global pass travelers have the wrong birthday date. I believe it was a system failure. we are both a day older. is there any problem ?

I’m planning to make a trip from Italy to France and from France to Spain. One day of travel is giving me problem, moving from Bordeaux to Madrid. The Rail Planner notifies the need for reservation, but it seem that all the reservation seats are unavaible. The problem is that there is no alternative and going with regional train needs something like 38 hours and a radical change of the itinery. Can someone help for the reservation or suggest alternatives? Thanks

As many have asked before, I need my pass cover number for my mobile pass. This is urgent as travel is for tomorrow. There are seats available but it requires my pass cover number. The Eurail interface for reserving seats is bugged out basically all the time so I can’t book them there. I have already tried calling SNCF but as I am booking from London to Paris on Eurostar they said they cannot help me. Please any help is appreciated. I have submitted a form already but fear it won’t be responded to in anywhere near enough time.

I mean, if I want to go from Spain to Paris, Brussels and Amsterdam and I want to spend a couple days in Paris and Amsterdam, I buy a ticket for the days I use tue train to travel to those places or for the duration of my full trip?

Hello! I need to book reservations (and they’re paper reservations so they need to ship them to me) for the Oslo-Bergen train (roundtrip) for the 2th August and the 4th August 2022, but at the checkout the web site says i’m not going to recieve them in time, even if i change address selecting hotel’s addresses around Europe. How is it possible? There’s a workaround?

 I am traveling to Europe and my phone has been stolen where I had the pass activated, it will not let me activate it on another phone because the app tells you that it has already been activated, I have my confirmation email and my pass number. Someone know how i can solve it?

Hello guys, Is it always obligate to make a reservation in italy? Thanks for your answers.  

Hi travel friends, I’m planning to go travel to nice in a couple of days, and since i want to reserve the TGV, I need a pass holder number. Even though we contacted interrail quite a few times now, we did not get a response. We also tried calling CSNF, but american express cards were only allowed.  Could someone help up getting our pass cover number ASAP? :) Best, Julia & Tom  

Hi!I am looking into buying the global pass and am looking up train times. On some trips I am looking at, I see that it says it takes upwards of 8 hours to change trains. In that time, am I just chilling at a platform or is there a place I can stay? Thanks!

Hello! I just bought a mobile pass, which it turns out I cannot download in the app because my phone cannot be updated. Is there a way to get a printed pass at the station (e.g. London King’s Cross) or any other way to access it? My trip starts the 21st of June. Otherwise, is it possible to get a full refund, instead of 85%, due to this unexpected problem?

For exceedingly convoluted reasons my group has a eurostar ticked booked for my interail pass which, due to changes in schedule, I won’t be able to use but another man who’s on the trip will be able to use it. Will he be able to use my booking at the station? If not would it be possible to transfer the booking to him?

Hello!I am traveling in July 2022 and am attempting to book the following ticket reservations to no avail:Venezia S. Lucia to Muenchen Hbf (09:10 → 16:35 on 13 July 2022) Muenchen Hbf → Prague Hlavni Nadrazi (10:43 → 16:21 on 16 July 2022) Berlin Hbf → Amsterdam Centraal (09:07 → 16:50 on 23 July 2022) Amsterdam Centraal → Paris Nord (09:15 → 12:35 on July 26 2022)Please note that I was successfully able to book the following reservations (while dealing with issues from the website):Roma Termini → Firenze SMN (12:10 → 13:46 on 8 July 2022) Firenze SMN → Venezia S. Lucia (12:20 → 14:34 on 10 July 2022) Prague Hlavnni Nadrazi → Berlin Hbf (10:25 → 14:42 on 19 July 2022)I would appreciate any assistance whatsoever in booking the 4 reservations that I am unable to book. Please note that I have successfully purchased and activated my Global Eurail Pass.-Max

Hi! If I’m traveling from Paris to London do I need any pass? Or only with the reservation it’s ok? Same question if I’m traveling from London to Friburg. I’m a tourist from Argentina, South America 

Hello! I have a question that perhaps only Belgian Interrailers might be able to answer. I have a 2 month Global pass for this summer and I am planning to do several trips with it, each starting and ending in Belgium. I recently found out that I will need tickets for the Belgian parts of the trips, as I will be able to use my inbound/outbound days for only one trip. Now how can I do this?In this community I learnt that Aachen Süd (Gr) is the border point I’ll have to use for e.g. going from Bruxelles Midi to Köln Hbf, but how can I buy this ticket? I am not able to enter it as a destination on the website of NMBS/SNCB.Or are there perhaps any other options you can suggest?  Thanks in advance for your help!

Hello! For the past few days I've been trying to make a reservation for a train from France to Spain, for late July. I am not able to click the button ‘continue to travel details”. It’s grey and I can’t buy the tickets. I’ve tried making a reservation on the website of the train, but they told me that if I want to make a reservation for a train from one country to another I can do it only on Eurail websait. Is this a problem with the website itself, or am I doing something wrong?Thank you:) 

Hi,I’m planning a trip to Greece to go island hopping. I live in Belgium, so I was wandering is I need a one country pass to go to Greece and once I’m there I use an Island pass or is it included to the Island Pass that I can travel first from Brussels to Greece? Thanks for your help!Greetings Martha 

I'm trying to make a reservation from Hendaye to Amsterdam. I’ve been having trouble reserving for Paris Nord to Amsterdam. Prices were unavailable for a couple of days and now it says "No price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board." Can someone help me with this? It sounds ridiculous that seats are available but you’d need to still buy a full ticket when you already bought Interrail.I’ve been trying to reach a human support from Interrail, but the chat bots are broken as well. After asking for my name they either get an error or stop replying at all.

Traveling today between Rimini and Bologna the Rail Planner only shows high speed trains. Even if you adjust to no seat reservations. We are going to travel by regional train to Bologna and for later we have a reservation for High Speed to Rome from Bologna.  I fear though that the conductor will check the train time in my ticket and say it is not correct. Can you explain to me why the app does not show trains where the pass has validity? Yesterday we had no problem adding the same train in the other direction coming to Rimini.

Hi!Is it safe to book the night train from Zagreb to Split, 13.08.2022 via this site:https://prodaja.hzpp.hr/I’ve read that its risky to take the night train since it doesnt show up or for some other reason gets cancelled, anyone that knows something about this? Thank you! 

Hello!I wonder if interrail app has righ now some distruption? I have opened my app today. I am currently traveling and have my mobil ticket activated but today it dissapeard and if I want to add it again it sais that something wrong happend that I should try again. The same respons I get if I try to send question to help center via app. Does anyone experiencing same problem?All the best,Martin

Hello, I would like to reserve seat for me and my friends with the automatic interrail reservation. How we do to reserve a seat near each other ? There is a system in the interrail’s reservation, or we have to ask to people in the train ? 

I can't find united Kingdom, great Britain, Britain or Scotland on the drop down box when trying to choose my country of residence to purchase the tickets. Can someone advise/help? Thanks