Solved

Hi! Can you help me with this problem? I need a Pass Cover Number for seat reservation. I already sent a message to customer service, but I didn’t receive any answer. My travel starts in one week. Also, I have some problems with seat reservation in Norway. I called Entur and they made me wait a long time without any answer. I hope they will tomorow!!! Thank you!

We are traveling in Europe from July 9th - 12 AugustShould I book ahead for I will have to pay extra from:Trentino - Zermatt Zermatt - Dyon Dyon - Utrecht centraal 

There’s absolutly not Eurostar pass seats available the whole of next week … I know there’s a limited number of seats but is that a common occurence? (I’ve never had to reserve so late before) Could seats become available last minute? (I also checked b-europe)😨I’m flexible with the days that week but it’s not like I can change my trip, I’m going home!I’ve been trying to reserve that leg for a while, having a nightmare with the interail reservation system (then I had to wait because of the strikes in UK and new timetables).I was already regretting getting a pass for that trip for other reasons but now it’s even worth  if I have to purchase a normal ticket 😫  

If I connect my mobile pass to a trip in the app, will the days of the individual journeys that I have saved in the trip be booked directly and irrevocably as travel days?I want to use a few travel days spontaneously and have saved the same trip on several days in order to spontaneously decide on which day I want to start it.

Salve a tutti. Siamo un gruppo di 4 persone e stiamo cercando di prenotare il nostro interrail con l’applicazione ma senza successo. Abbiamo provato a collegare i nostri viaggi ma penso che abbiamo sbagliato qualcosa perchè alcuni orari non combaciano e, visto che lo abbiamo attivato, non possiamo più scollegarlo. Avete delle soluzioni?Inoltre, una volta organizzato il viaggio nella sezione “My pass” come facciamo ad attivare i biglietti? e poi come facciamo a comprare i posti a sedere? Se può esservi utile vi lascio la mia emai: davide.bellini2003@gmail.com Grazie mille a tutti

Hi everyone!  Could someone advise me how to go fro Belgrade to Budapest? The train goes as far as Novi Sad. How do i get from there to train station in Hungary? Nd does the Global Pass apply on the in between bus ride?

We have a mobile pass and wanted to book our seat reservations for the train between Paris and Marseille. Wanted to book it via b.travel-europe but we need a pass cover numer for the reservation. Is anyone able to help us?

Dear All, I bought an Interrail Global Pass 3 months but I didn't know that the outbound & inbound journey to the home country is only available once (English is not my first language and I didn't understand so well that sentence). I thought I could travel back and forth multiple times from my ‘home country' but apparently I could not. This makes the pass really restricted and limited.I am also not sure if I am counted as an EU-citizenship, I currently hold a 6 months visa in Germany.I bought the pass during the 50% promotion time and I am wondering if I could refund it？ If not, could someone please advise me in how to make the best use of this ticket？ I am really frustrating now... TOTThank you so so much for your help, wish you a lovely day. Sincerely,Ying Tong Chen 

Hi please can someone help me get my pass cover number for my mobile pass. I’ve tried emailing interrail for it but haven’t had any response. I’m trying to book seat reservations. Thank you 

I’m trying to book my seat for a train from Frankfurt to Paris on the 28th of july at 16:56 and I cannot find the train when booking my seat. I already have my ticket and my friend can find it and reserve her seat. Please help!

Hello, I have a issue with my pass. I added my pass to my phone on the app and connected it to a trip and everything was fine. Then I activated the pass and made reservations and chose the first travel day the 29th August 2022. The next day I looked into the app and my trip and my pass are gone and I can't add the pass because it says that there's an issue. I hope you can help me because I just spent 300€ on it. Greetings, Nick 

Hello there,I am currently planning on visiting southern France this summer.I cannot book my reservation from Metz to Paris and from Paris to Bordeaux and the way back.It would really appreciate if somebody from the interrail team might be able to help me.Thanks a lot in advance.Yours Leon

Hi Team,I have misplaced my bag in Train ECB 85, travelling from Muenchen Hbf to Innsbruck Hbf. It is a travelling bag and would greatly appreciate if im able to locate it.

Hey, guys one of my journeys is going threw Paris and I have to use public transportation to change between thee stations. Is that also covered by the eurail pass? 

Hey all! I’m in love with traveling Europe via train instead of plane, but I have a trickier route for work this time!I want to travel from Berlin to Istanbul and back (preferably different routes), and I believe the train from Sofia to Istanbul is open again! Do you have any suggestions of routes to take, and any advice for this big a trip? (probably will stay in a couple of hostels on the way there and on the way back). Thanks!!

Hi there, After planning based on the interrail rail map, we were planning on catching the train from Budapest to Belgrade. It says on the map that this is a 7hr30 day train. However, I cannot find it on the rail planner, yet it doesn’t says that Serbian trains should be available on the app. Furthermore, when i try to google the train I can’t find anything. The same issue occurs from the train from Belgrade to Sofia… Please can someone explain whether we can take these trains, and if so how/where do we book them?  Thank you! 

Hi there, Brand new to site.I am wondering if I buy a 22 day Global Pass First Class, do I have to use it 22 days straight orcan I break it up to what ever days I feel like travelling in my 42 day Holiday? thanksAlso, how do I get that extra 10% discount on my Pass or is automatically included? 

I have put both IR passes on my iPhone. No problem but it is easier to put one pass on my iPhone and the other on my wife’s one. So I have to split my passes but I do not know how to do that. Do I have to reset my phone and install the IR app on both devices?

Hi everyone,Im going to travel with one friend (we are both 18 years old) through Europe (Germany, Denmark, Netherland, France, Spain) for 1 month.  We are thinking about taking folding bikes with us to be more flexible, fast and spend less money on public transport in the cities.  Do you think this would be a good idea? Or do you think we should leave our folding bikes at home?  There are no information in the internet about how useful folding bikes are while interrailing…Thank you!

Hello! Does anyone know if there’s a problem with the website right now? I’ve been trying to buy train reservations for the past week but I am not able to press the button "continue to traveler details" I wanted to make a reservation for a train, for late July and beginning of August. I filled in my name, address etc. but I can't buy them.It says that shipping will take too long and the tickets won't arrive on time. But It's more than one month until the trip, so is it really impossible to purchase them? Might it be why the button doesn’t work? or is it a problem with the website 

My country of residency is Germany.I want to use to inbound trip to travel from Innsbruck to Berlin. However, I was hoping to stop for a few hours in Munich to meet a friend. Is it possible for me to have a 3 hour stop over on my inbound trip?Also, I was planning on using my outbound trip later to go from Hamburg to Amsterdam. Is it possible to use inbound/outbound in this order, and to/from different destinations? Thank you:)

I am a non-european citizen with Italian residence permit. My family is coming to visit and we wish to travel through Switzerland,  France and in Italy using the EU rail pass. My question is if I am eligible to buy an EU rail pass even with an italian residence permit and travel within Italy? Or am I obligated to buy an interrail pass? (but won't be able to travel inside Italy due to the inbound/outbound rule?)

I’m planning on taking a night train from Paris to Narbonne the night of July 5th. I’m able to reserve my seat online but for the second part of my trip, Narbonne to Madrid (the next morning), I am unable to make a reservation. I know that’s how it is for most Spanish trains. But what happens if I pay for the reservation from Paris to Narbonne and there’s no seats on the Narbonne to Madrid train. And how would I book that second seat reservation ahead of time?

Hi! Today when me and my friend were in Nice at the train station Nice Ville something perculiar happened to my eurail app. We were there one hour before the departure to Ventimiglia. And for the fun of it I was just going to take up my phone and check that I added the trip to Ventimiglia on the app. But when I checked my phone, my global pass was absolutely gone. Thankfully I could solve the situation before our departure by deleting and reinstalling the app and also by "re-adding" my global pass. So to the sole purpose of my question, does anyone know why this even happened in the first place? Cause if I wouldn't have fortunately had wifi to reinstall the app, we more or less would have been stranded there which doesn't really seem fair... /Albin 

Hello I have a trip to two countries Switzerland and Austria. I will buy an Interrail Global Pass in 7 days. I will go through the cities Basel,Bern,Interlaken,Lauterbrunnen/Innsbruck,Zell am See,Hallstatt,Wien+Bratislava(Slovakia) My question is? Which trains can I travel to Switzerland and Austria with Interrail Global Pass? Best regards from Copenhagen