Solved

Hi! I want to make a few reservations but my paper pass has not arrived yet - is there any way I can get my number before that? I would like to make the reservations as soon as possible, but the website (blue start ferries) won’t let me go through without the activated pass cover number Really appreciate your help!! Thanks in advance

Hello, the railplanner app doesnt let her save a journey. It disappears every time

Attempting to reserve 1st class tickets from:July 4th 13:42 - Frankfort Airport to Amsterdam Centraal (ICE124)July 6th 12:38 - Amsterdam Centraal to Cologne (ICE 125) July 7th 08:16 - Cologne to Berlin (ICE 824 & ICE 545)July 9th 13:15 - Berlin to Prague (EC175)July 11th 11:56 - Prague to Vienna (RJ79)July 13th 09:02 - Vienna to Salzburg (RJ596)July 15th 10:56 - Salzburg to Munich (EC262)July 17th 09:55 - Munich to Nuremburg (ICE800)July 18th 14:34 - Nuremburg to Frankfort (ICE624)I have purchased a Global Pass and yet have been unable to make and pay for the reservations listed above.  The Proceed to Payment button is grayed out and will not respond.  What do I do now, wait until I arrive and take my chances to make reservations at the station?  The app is poorly written and unintuitive if one can’t make reservations and not tell you why.   

My friend and I are travelling to Italy on July 11th, and we are going to take the Munich-Bologna-route in order to get to Rome. The problem is, that every seat seems to be booked. Does anyone else have this problem? And what is the worst thing that can happen if we go on the train without reservations (sit in the train hallway)?

In the DiscoverEU app there is a Start by setting a password button and even though I push it and ask for my password, no confirmation email will come to my email address nor a password for me

I am travelling from Ljubjana to Split the 22nd of July. When i wanna Buy a Seat ticket, it says N/A. Does this mean it’s already sold out or?😅 

I would like to reservate an Intercity Notte from Genua to Siracusa on the 24th of August, but it isnt in the Interrail/Eurail reservation options and on other websites you can only buy Tickets, so how do I get only a reservation without the whole ticket? (Ihave a Globalpass)

Hello, do you think it is possible to resell Global PASS 33 destinations unlimited over 3 months, (which has not yet been used?)

Hey!Ich möchte gerne von wien nach verona reisen und muss dabei in innsbruck umsteigen ist das möglich?

Hi I/R Community,I am trying to reserve a two berth sleeper compartment on Nightjet Munich to Rome 27th September. Reservation is unclear with Interrail quoting only 88 euros for two places which far too cheap. Any ideas please John Anderson

I’m trying to reserve my seats for my upcoming trip and I’m in the checkout window and one of the reservations shows “paper ticket”. I’m concerned because my trip is only a few weeks away and I don’t know if that paper ticket will get to me in time. Will my mobile pass have the ticket available? What do I do?

Hi ! I'm french and I plan to visit spain and Italy during this summer. So can I cross France without stop, to go in Italy from Spain ? 

  Hi i have been trying to book my seat reservations on the following trains (Krakow-Budapest, Budapest-Ljubljana) using the websites CD and OBB as well as Interrail and cannot seem to do so.  Krakow-Budapest on 18th July - On the CD website when i go to purchase the seat reservation it says an error has occurred. On the OBB website there is no option to book this train. We are hoping to get the overnight direct train departing at 23:04 and arriving at 8:20 the following day. I am unsure as to why this is, is it maybe that Polish trains are only able to be purchased 30 days prior to date of the train? Budapest-Ljubljana on 22nd July- On the CD website it says that booking has not opened for this train yet, does this also mean that they can only be booked 30 days prior to the train date? And on the OBB website there are no tickets available. We are hoping to get a direct train on the 22nd and arriving the same day. Thank you for your help!!  

I bought my 4 day 2nd class global pass and used it to make reservations from where I live, London, to Amsterdam, then back home, then to vienna and back again. It didn’t show me across the entire booking process the inbound outbound rule. I’ve now booked all the reservations and I have no idea what to do.  Really need some help :( very panicked 

Hello,I booked seats, me and my 3 other friends but we booked them separately and we ended up getting random seats. Is it possible to change the seats so we can all be together ?Thank you!!Nesrine

Hi everyone! I am trying to do some seat reservations. However it appears that the seats in the most of the trains that I need are with “prices unavailable”. Every train is already full? How can I skip this problem? 

Bonjour, j’ai mon Global pass. J’ai déjà effectué des voyages en Italie et en Autriche sans problème de réservation de sièges dans les trains de nuit. Mais là, j’ai un souci. Je dois me rendre de Prague à Budapest: j’ai pu réserver mon siège sur le site de la République tchèque. Mais, quand j’essaie de réserver de Budapest à Bucarest je n’y arrive pas. Aussi de Bucarest à Sophia, je n’y arrive pas et de Sophia à Istanbul, je n’y arrive pas non plus. Quelqu’un peut me plaquer ce qu’il se passe svp ? 

I am traveling from Amsterdam to Zurich in July. I was able to add the trip to my eurail pass, but when I went to make my seat reservation it says that the seats “may be sold out” and to “purchase a seat reservation at a station in Europe.” Has this happened to anyone else? Does anyone know how I go about purchasing my seat reservation?

If I use the 1st day of my pass to travel from A to B, and then go by boat to C, can I use the 2nd day of my pass to go from C to D? Or do the trips I do with my pass need to be continuous, meaning if I use the pass to travel from A to B, I have to start again at B the next day? Thanks for your help!

I am trying to get in contact with Interrail for more than 2 weeks now, but I don't get any respond and I have no clue what to do right now. I literally tried every way of contact. There went something wrong with the payment and apparently I paid twice, but I only got one pass. So I need that money back, but I can't get in contact. I am worried that I will never get my money back :( What should I do?@Nanja @Leo 

Sent this to EURAIL, asking community if they know how to get this resolved quickly and/or escalate the matter to someone at EURAIL?  We purchased the global pass tickets for my wife and I on December 18th 2020, however were unable to travel due to Covid restrictions in England, Europe, etc up until now and now are planning to arrive on July 24th (traveling by train likely same or next day).  EURAIL asked us not to seek a refund and instead hang on to the pass, as they would extend it (which EURAIL did).  Unfortunately this put us in a situation where now our child is 4 years old, and we are unable to acquire a pass for him (a free addon to adult ticket) and therefore cannot make any reservations for trains, hotels, events, etc - we are stuck until we resolve this as we cannot risk not being able to get there.  His information was provided to EURAIL. Please create a pass for him and attach it to the reservation.  Email provided. Please make it so it does not end up costing us more mone

I recently purchased a 15 day rail pass, but don’t plan to use it for another month. If I activate it now to start adding train times and such to my trip, will the 15 day duration start, or not until I scan my ticket for the first time?

Hello community, is it possible to enter my home country a second time (so two inbound journeys) instead of using the outbound journey? Thank you :)  

Hello, a friend of mine managed to get the pass holder number from Eurail despite having a mobile pass. He then managed to book his tickets via Italiarail https://app.italiarail.com/itinerary and received his reservation confirmations. However, I recalled emailing Italiarail’s customer service and they mentioned that they no longer provide reservation services for Eurail passholders as they are going mobile.Does anyone here know if train conductors will still recognize seat reservations booked via Italiarail even though the user holds a Eurail mobile pass? We are worried that we might not be able to board the train as we do not hold physical passes despite receiving the confirmation email.

I am traveling with a friend from Mexico I am trying to do both of our itineraries as she is too busy to do it. I have her QR code and all of her information I am unable to make her trip. And now I can’t even get to my trip on the app. Is it possible to make reservations for two separate people on the app at the same time?