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Hi, I have a problem with my 4 day global pass, because it shows an empty day with no trips as a travel day. Thus, I cannot complete my journey! Help help....The 'empty day' was originally assigned as my first travel day, but I changed that and left earlier. However, I was never able to remove that day - there was no option in my app - and it also did not vanish by itself although I did not travel and had no trips on that day. How can this be changed?

Selected Trip do not appear on my Pass appear it on the travel day on my Pass.

Hi, I’m a first time user and am having problems with the mobile app.I add the first three trains to ‘My Trip’.They appear as a list - so far so good.However if I close the app and come back to it later -When I press ‘My Trip’ only one of the previously entered trains appears.Press ‘My Trip’ again and a different random train from the previously entered trains appears.I can’t get the whole list to appear.This has a knock on effect when I try adding the trains to ‘My Pass’Only one random train appears on the ticket!Has anyone else had this problem - am I doing something wrong?Using iPhone X, software 15.4, Interrail app version 23.0.0Many thanks

How can I book a eurail pass for 1 adult and 3 kids under 11 without having to buy a youth pass? Or would it be cheaper to buy individual tickets for 3rd child where necessary?

Please help! I am trying to book seat reservations with my eurail pass for a one way train ride from Paris Gare de Lyon to Nice Ville on June 28. The website says there are available seats for a 11:52 departure and a 18:37 arrival, with one change between the two trains.This works out until the final “review order” stage where it tells me “one of the legs of your journey could not be booked”. It does don’t tell me which one and the same error occurs when i try later times.What does this mean? Why would they allow me to go through with the seat reservation if one of the legs cant be booked? What can i do about this?

I'm curious if it's a viable strategy to have multiple of the same trip in the same day so as to have an insurance trip if you miss a train. Train journeys can't overlap so is it ok to have (eg Berlin to Prague) 9:00-13:30 train and a 15:00-19:30 train on your pass on the same day?

Hello, I have already purchased the pass for the month of August and I can not book the Rome to Munich route, because I can not add to my shopping cart the train trip for August 17, the system tells me that it is an invalid purchase, I have insisted several days and tells me the same error. What can I do about it? 

My interrail mobile pass traveler name says W. Kaleta instead of Wiktoria Kaleta. Is this normal? Or is this an error? My friends who have eurail passes (instead of interrail) have their whole name written, not just their first initial, so I’m wondering whether I accidentally only typed the first letter of my name rather than my whole name. 

My girlfriend and I are both students studying abroad to france this summer, specifically from June 22nd to July 23rd. We will be staying in Marseille, France for the majority of our time abroad however we have time available over the weekends to travel wherever we’d like. In an attempt to be organized we purchased Eurail passes so that we could book/reserve our trains ahead of time without any stress or potential mishaps at the stations. (No one wants to miss a pre-scheduled tour of the Eiffel tower.) We plan to travel to Paris, Luxembourg, and Rome each subsequent weekend that we have available. The issue, however, is that we have been attempting to book these trains for awhile now and have absolutely no clue whether some of them are reserved or not. Most, if not all, of the trains on the app state that we need seat reservations, but some of our trips will not allow us to purchase the reservations. We have managed to do so for our trip to Paris, but not for our return, while Luxembou

Hi all!Guys I have a question I bought the interrail 15 days ticket, but I’ll be on the trip for more days. But I will be using 15 travel days in total probably. Would you recommend me exchanging my ticket for the 15 days in one month. Or since I am travelling southern europe it doesn’t really matter cause the reservations might be pretty expensive anyways? Thanks!

Hi, what a nightmare trying to navigate with seat reservations...thought travelling by train through Europe was suppose to be easy!! So far have had to pay for seat reservations for each journey and now trying to book Eurostar to London and through a different website it will cost 90 euros with the Europass. TBH at the point of wanting to cancel the lot. Seems everyone is having the same problem with seat reservations. Sorry for the moan just fed up with it now.

Hello,I want to book the reservations for the seats, where it is required. But in Spain and partly in France I cant reservate the seats and it saysmthat I have to book them at the train station. The chance that the seats aren’t available anymore when I get to the train staions are pretty big. Especially because we are a group of 8.So what shoul/could I do? How can I reservate the seats without being in Barcelona e.g.? The second thing is, that there was a chance to do the reservation from Bordeaux to Boulogne online. When I got to the website it said, that they need the pass cover number (from the paper pass) but I don’t have it, because I booked the mobile pass. What schould I do? Greetings and thanks

Hey there, I have activated my 22 day global interrail pass, and have been trying to book some reservations on trains throughout our trip from July 21-August 11. For practically every train that requires a booking, I can’t figure out how to actually book it. It either says prices not available, or otherwise does not appear to let me access a booking page. The main train reservation I want to book is the euronight from Split to Budapest on the 30th July, and I have the same problems when trying to book through the Ceske Drahy site as well. However, I am finding this problem on nearly every other route as well on the eurail site, and wondering if I am missing something? Thanks in advance for any help!

My daughter and I are leaving for Europe tomorrow.  I ordered paper global passes one month ago and they’re stuck in customs.  I have sent multiple emails and filled out a form requesting a transfer to the online passes, without having to pay the normal fee they charge for that.  I haven’t received any response.  What do I do now?

Hi fellow travellers, I'm gonna travel by train from La Spezia to Venice, with a short transfer at Pisa Centrale. Is 8 minutes enough time to transfer train?Thank you very much for your answer.

Can I book trains without activating my passes? We don't have our passports yet.

Our global passes are valid 23 June (we just changed the date of our passes tarting 3 July), and we were able to book a first seat reservation on 26 June from Naples to Rome. When I went to book a second reservation for Rome to Venice on 29 June, however, it says “this pass isn't valid on this date.”  Our passes start 23 June now and we were able to book that first reservation. Is it a glitch? We are able to book after 3 July, which makes me think so but can’t get anyone at Eurorail to help - the bot and Messenger can’t help.

Hello, A newbe to all of this.  I have a 3 month paper global pass with a pre-determined start and end date.  Will I still need to get the start of my pass validated when I commence usage?  Am I required to fill in every journey even flight or bus despite this being a continuous pass?Thanks for your help.

Hi everyone,I bought a two month global pass to use this summer. I started adding some journeys to the trip connected to my pass. In addition, I already made some seat reservations for some of these trains via bahn.de.I was thinking to activate my pass on the day I would take my first train this summer,  as I am not 100% sure which day this will be. But now I am in doubt that this would be too late: Is it possible that when you don’t activate your pass well in advance, it may be too late to actually get on board as all interrailer spots are already “taken” for that train? If so, then I’d like to activate the pass now and choose a start date somewhere in July. Just in case it would be necessary: is it later also possible to advance the start date chosen upon activation?Thank you!  

Hi,I bought my passes at the station. These are paper passes. I want to register them on the website to plan my trip and make my reservations.On my paper passes I have a 12-digit pass number and no letter. And on the website I am asked for a number with a letter and 8 digits. I can't save my passes so I can't plan my trip!How to do ?Thanks a lotSincere friendships,

Hello, me and my friends are currently booking trains for our route and were worried about short transfer times - we were wondering what the difference is between a ‘short transfer’ and a ‘transfer by foot’ and are these usually safe to do or quite risky?Thank you! 

Hi all, I need the pass cover numbers for two e-tickets that I bought in order to book a Eurostar journey. It seems like I can only book the train I want through B-Europe which require this information. I have tried ringing the SNCF to see if they can help me but they say that they cannot.  Any help would be greatly appreciated. 

Hello, I activated my mobile pass on my Ipad which I do not want take with me on the journey. I tried to delete the pass on my Ipad since the validity period did not start yet, but it did not work. Does anybody know what I can do to remove the pass from my Ipad so that I can activate it on my mobile phone? Thanks for your help!

Hi, can I check for the flexible pass, can I get the discounts for those train rides that have 25% off on the days that I am NOT using the pass?

I booked 2nd class seat reservations, this is what is on my confirmation email, but on some of the tickets it states a 1st or business class seat. Will this be a problem?