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Hello! I’m travelling to Italy next month and I have a question about train options. On the website, the train I want (and that I already confirmed that exists) is available, but doesn’t show on the app. The thing is, the next one requires a seat reservation. Can I board a train that is not in the app? If it comes to that?Thank you in advance

I need a pass cover number to book my SCNF seat reservation online. I have made a few enquiries with customer support and have had no response and I am traveling in the next few days.

Hallo, fahre morgen mit dem Goldenpass von Zweisimmen nach Montreux. Könnte ich ohne Zuzahlung mit meinem Interrail Pass im Panoramawagen sitzen (2.Kl.)?  Benötige ich unbedingt eine Platzreservierung ?  Freu mich auf eine Antwort.  Andrea

Bonjour, En demendant a l assitance, quand pourrions nous compter sur l ouverture des reservations, mon interlocutrice m a repondu que je n avais pas a m en soucier, qu ils le feraient a ma place... Ai je bien compris ?Comment vont ils proceder au paiement ?Bien cordialement 

Hey fellows, one last question from the newb: Do I have to active the pass the day prior to me starting the journey (meaning within the next 3 hours) or can I active it tomorrow morning as well and then start the travel on the same day (june 1st).Asking as I want to check one last time tomorrow morning if the trains will really be in operation tomorrow as to not lose a travel day should I have to postpone due to strikes or whatever. Thanks =)

Hi, I received a voucher code as I couldn't get the website to work at time of the 50th anniversary promotion but it says the code is invalid. I was told that the code is only valid until 3th June so please provide assistance. Thanks

Trying to book train from Budapest to Prague on 30th June and is only offering me a paper ticket which will be sent out to me, but delivery isn’t until 22nd June and I leave for my trip on 13th June - is there a way to get the Budapest to Prague ticket as an e-ticket? Same thing happening for Lesce Bled to Budapest on 26th June too

Hi everyone,I already have a reservation for 2/10 from Amsterdam to Berlin on a direct train and I’m now trying to book my return on the DB website which isn’t showing any direct trains for my return leg on 17/10 from Berlin to Amsterdam.  I can only see a couple of 1 change options with the rest being 2, 3 and even 4 changes - am I missing something?  I can’t find any information regarding possible engineering work on the line - does anyone have any ideas?Thanks in advance.

I am trying to reserve sleeper berths Zurich  - Lesce Bled at the end of June, but  after pressing ‘Review your order’, I end up with an error every time.  

Hello to all,I have problems to book different trains on the interrail website.For example, I'm planning to travel from Berlin to Gdansk on July 31st. When I enter the information on the website, I can't make a reservation. It is marked on all the routes: Prices unavailableNo fares were found for this route. Passholder seats may be sold out. Search for another route or see "More Information" for other booking options. If Pass seats are sold out, you will need to purchase a full-fare ticket for this route.I should point out that I could normally book them as they can be booked two months in advance.What should I do?Thank you for your help.

Hello,I would like to know if the ferry between Bari and Dubrovnik is included in the interrail pass or not.Also, I would like to know how to check whether a ferry is included in the interrail pass or not.If so, do I need to make a ticket reservation for that trip? How is it done?Best regards,Ricardo Andrade

I activated passes for 5 travelers today and noticed that several dates were changed by one digit.  I need to book reservations (limited routes) and cannot do so until this is corrected--but I am unable to reach customer service

I activate my pass with wrong date birth It's Second day Journey Please help me

Hi all,I am thinking of buying the 1st class Interrail ticket for Italy. Does anyone know which class it actually corresponds to in Italian trains? As I can see some Trainlines offer classes like premium, business and executive.Or does the 1st class Interrail ticket make you eligible to book any of those classes and the difference will be evident in the reservation fee?Regards, Maroben

On 25 June I'll take the train from Zurich HB to Amsterdam Centraal, at 20:15. I've purchased the seat reservation on the DB website, and on the pdf file I've received it says that my train is called "IC60402" and it will arrive at 9:20am on 26 june. ButThe DB navigator app shows "ic60402 / nj402" and it says it arrives to Amsterdam at 9:20am.Yet the Interrail app shows only "nj402" and it says it reaches Amsterdam at 9:14amAnd the obb website shows two different trains but with same details except for the train name. My question is: are the ic60402 and the nj402 the same train with different names (or something like that)?I'll explain my doubt better: can I use the qr code (on the interrail app) for that nj train that arrives at 9:14amORshould I add my trip with the ic60402 manually? (since on the interrail app, just updated, my precise trip is not showed yet)  Please help me to understand, thank you!  

Sorry for spamming the community as I just asked a question a few mins ago. Here’s another question: I’m looking at the train from Zurich HB to Wien Hbf departing tonight, and I found that the timetables of OeBB and Rail Planner app are not consistent:OEBB:  NJ467 Departing from ZURICH HB at 20:40 today (31.05) whereas Rail planner APP (already updated to the latest version): Departing from ZURICH at 21:40 today (NO train departing at 20:40): I guess the rail planner one is wrong? How should i activate and reserve the ticket when I couldn’t find the correct train on the RAIL PLANNER timetable?  Cheers,Terry

I have a global pass for 6 weeks aiming to visit 12 cities. 3 of them journeys require a seat reservations ticket which are all showing temporarily closed or sold out. What is the likely hood that we will be able to get a ticket on the day from the station that will give us a seat? Or how else can we reserve a seat, can you send me a pass number? 

We have bought 5global passes. For me and my daughter for 2 months and for my wife and my 2 sons for 1 month. My daughter and I want to start 2 weeks in advance and meet the other three in Munich 2 weeks later. Can we merge all the passes on one mobile telephone after two weeks? Does that make sense? If we make seat reservations, can we do that on one device for the 5 of us?Hope you can help me

My phone broke yesterday and I wanted to activate my pass on my new phone but this isn’t working since the pass is still activated on the old en totally broken phone. Can you please help me with the transfer of the pass? I travel tomorrow morning!!! Thank you in advance!Kind regards,Laurent Delbeke 

My train itinerary would be: 21:28WIENER NEUSTADT HBF (Austria)0h 7mChange trains21:35WIENER NEUSTADT HBF (Austria)7h 7mEN 40456Euro NightI am heading towards Warsaw, and I have to pay for a cabin so I am terrified I will miss the train and lose my money. Does anyone know if I would be taking a huge risk booking this train? Thanks in advance!

We are having trouble finding the reservation pricing and we have been unable to book our train due to the notes of pricing not set.  Is everyone experiencing the slow web site?

I have won the pass, and was wondering, is it 7 travel days or 30 travel days in one month? I didn’t find clear answer when I tried to find! Thanks already! 

Hii, I hope I can contact someone via this way. Because my friend and I are experiencing some problems. On July 10th we are going form Ljubljana to Split with a stop in Zagreb. 8:30-21:30. But when we want to book reservations for these trains which is required. It says that there are none available. How can we still book seat reservations? Is there another way? I hope to receive a reaction as soon as possible! Kind regards Nina

Hi,I accidently booked a seat reservation for another train than my friends I travel with. It is an hour earlier. Can I change the seat reservation to the other train?It is a train from Bordeaux St Jean to Paris. Thank you for help

Hi,I would like to know how far in advance the hight speed trains in Sweden are usually sold out? I would like to travel from Stockholm to Munich but the time of departure is not fixed yet.Thanks!