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Hello Eurail Community,I am trying to plan a trip from Tasch (train station) to Zermatt HBF (train station)— these two train stations are like 12 minutes apart. However, if I use the Eurail trip planner, the station Tasch does not come up and so I cannot find and save this trip. Although if I use google map, google map shows that there are RE trains passing thru Tasch going to final destination Zermatt HBF. On another question also, since the said station Tasch does not appear in eurail trip planner, I am not able to find a trip from Strasbourg, France train station to statuon Tasch in Switzerland. Tasch is nearest next station from Zermatt HBF and since our hotel is in Tasch, does this mean I have to go Zermatt HBF first  and then separately buy a diffrent train ticket to go to our hotel near the station Tasch? Pleadr help.Thanks  

Het lukte niet om in Parijs de juiste trein te boeken naar Spanje. Daarom ‘s avonds de nachttrein genomen. Nu heeft die trein bij mij twee dagen in rekening gebracht ipv één. Bij mijn reisgezel is het wel goed gegaan en is er één dag in rekening gebracht. Ik gebruik Apple, hij Samsung. Wat de reden ook is, ik krijg die dag er niet uit en Interraill is op geen enkele manier te bereiken. Ik probeer al vanaf 24 april een oplossing te vinden. Wat moet ik doen?

This is the statement on the EuRail site regarding pass exchanges: Refund and exchange requests for Rail Passes without a predefined start date (open date Passes), can be granted if such Passes are returned to us unused, not activated, and no later than six months from the last possible activation date of the Pass. I have sent a question to EuRail, but it’s been 2 weeks without an answer yet. I know they are busy.  Does six months from the last possible activation date mean  Six months AFTER the last possible activation date    OR Six months BEFORE the last possible activation dateDoes anyone know for sure?  If six months before I need to make my exchange by Saturday. If six months after I have until October.  ‘Thanks so much for any assistance you can provide. 

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One person in our group has an ID-card from another country than the country of residence. Which country should be used on the Global Pass?

Hello!I am a german citizen currently living in Spain for an Erasmus-Semester. I want to travel to Germany and Austria for some visits but I am not sure about the Outbound/Inbound Journey Rules. Can somebody help me? What is my Homecountry? Germany (as I am noted there as citizen) or Spain (as I am actually living there at the moment and that would also be from where the Journey starts and ends) This would be my Travel Plan: Cordoba-Lübeck. This is a 2 day trip. On the first day it would be from Cordoba (Spain) to Biel (Switzerland) via France. The second day of the journey is from Biel (Switzerland) to Lübeck (Germany). From Lübeck (Germany) I want to go to Würzburg (Germany). Is this homecountry travelling or not? From Würzburg (Germany) to Vienna (Austria). From Vienna (Austria) back to Cordoba. Also a 2 day trip. First day is Vienna - Avignon (France) via Switzerland, NOT! passing through Germany. Second day is Avignon (France) to Cordoba. The way I see it, if Spain counts as my

Are youth passengers allowed to travel in business class?

Hi everyone,   I have many questions before I purchase a Eurail pass. I am 21 years old and will be backpacking Europe for 3 months, starting June 29 and ending September 25. I will be traveling to Greece, Italy, Spain, and Portugal. Below I have detailed my itinerary, and I was hoping you could answer my questions after reviewing my travel plans.  My Itinerary: - Fly to Greece on June 29- Greece: Athens>Milos>Athens>Crete- Fly to Catania, Italy- Italy: Catania>Calabria>Bari>Rome>Florence>La Spezia>Bologna>Venice>Milan- Take overnight train to Barcelona, Spain - Spain: Barcelona>Valencia>Granada>Seville>Madrid- Take train to Porto, Portugal - Portugal: Porto>Sintra>Lisbon- I will fly back to the US from Lisbon on September 25 My concerns:I learned that reservations are needed on most train routes in all of these countries.  The ferries are an additional cost and not included in the rail pass.  I will be traveling in the summer, the bus

I am trying to book a Eurostar seat Paris to London for beginning of June but 1.) There is almost no availability for reservations and 2.) I need a paper pass cover number to make a seat reservation. I have a mobile eurail pass, how can I get this pass cover number and make my reservation?

Necesito comprar el ferry que va de Menorca a Barcelona pero no se como aplicar el descuento ya que me pide un cupon pero desconozco donde pedir el mio. Tengo un pase global

I’m looking for trains Paris Lyon - Milano Porta Garibaldi and Paris Gare du Nord - Brussels Midi. Price of ticket for first route in august is 29€ on SNCF page, while seat reservation for my interrail pass costs 31€. Same situation for second route. On Thalys page ticket for this train costs 29€, while seat reservation in app costs 25€. Is there any way to bypass such big fees?

Hello Everyone! Can someone please help me with the age old question of seat reservations from London->Paris and the return trip?  Family of 4 traveling the end of May.   I am afraid I bought the rail pass and won’t be able to use it due to no seat reservations.  Did I waste my money?    Signed...feeling helpless to understand the system!

Has anyone traveled between Poland and Estonia?  There seems to be conflicting information about trains. We have global eurail passes and want to go to Estonia next week. 

Hello everybody! I’m new to Interrail and wanted to ask some questions about how to plan a trip between Stockholm-Paris! Me and my girlfriend are planning to travel with trains for the first time and as far as I understood we both need to buy passes and then place a reservation on train journeys? Or can we just buy our passes and not worry about reservation at all? What’s the best way to plan the journey? We both are new to this and would definetly appreciate some tips on how to plan this trip the best way! Thank you in advance! :D 

I bought a mobile pass but lots of online reservations only work with paper pass ☹️Sorry, but how odd this is!! I really thought I could arrange everything “mobile” when buying a “mobile” pass. So now I’m looking for the best way to make reservations online / mobile for:England / Spain / Portugal and how much time before must I make a reservation for those countries?  Thank you!  

I would like to use the pass in Croatia, Bosnia and Serbia. Which buses in these countries are included in the interrail pass?

QR code is not showing up again. Also happened last week, and still waiting for support to answer. Could support please reply on Facebook asap, as I’m travelling right now?Want to switch to an old fashioned paper ticket at the next possible station. 

So I got the order confirmation, and everything was fine. I logged in successfully using my pass code, but after a few days it got disconnected and i can no longer log in to the rail planner app using my code. It says that ”something went wrong”. Has anyone had the same problem?

Hi all,  My friend and I have booked a holiday of a lifetime with our two 1st class interrail passes. However, my pass does not work for reservations due to my having a non alphanumeric character in my name.I have tried customer service for a long time, I never get a reply. There are no tickets left for expensive/important parts of our trip with mandatory reservations. We are resorting to flights/buses. The whole purpose of the trip was the 1st class rail travel.  I have tried every other form of contact and am resorting to this because I leave in under 48 hours (on a flight to a city that I have no interest in because it was the only one I could afford to get to the continent).This has been an issue since February.My last name is in the system as O’Connor but the system will not accept the ’ character (right single apostrophe) .Does anyone from interrail read this?Can anybody help?I have tried customer service and the technical desk but I get no replies. I tried the phone number but h

Hi there, I have a global eurail 2 month pass and I have activated my ticket and used it for one train ride. However I am trying to book another train ride and I am unable to attach any of the trips to my pass? I have tried doing them as seperate trips however there is no option to attach my my pass to the trip. Please help

Hi  I’ve booked passes with my family members for 2 weeks and unable to book my reservations due to error message above. Can you please guide and just worried RegardsNanda

Hello ! I am interested in the pass 15 days in 2 months. If I take a train from Paris to Madrid with one connection, does it count as one or two trips ?Thanks for your help ! I tried to call an write to Interrail but I didnt have answers. 

First time here, I am planning to start my schengen trip from Berlin Germany and would like to see the following countries like Switzerland, Austria, Spain, France. Then from France to UK. Anyone who could help me how to get and start by using train. Your help will be great. 

Hi, I booked my return trip, but the day on the pass says today whereas I will be travelling tomorrow. Very strange, as I added it at 4pm with a departure time for 10.30am. I tried to cancel it immediately, but not possible. I contacted interrail via FB messenger and email, but it will take 4 days to get a reply... Anyone having an idea on how to solve this? 

Hello Eurail CommunityAnother issue I am having here. I was planning a trip using the planner from Milan Central Railway Station to Lake Como in Varenna Esino Train Station. Eurail planner keeps saying “not in Pass Network”. I saw in Google Maps there is a RE8 train from Milan to Varenna at 8:30 am. Please help how can I have this trip save and added to my Global Pass. Is eurail databases need updating because I do not personnaly agree that eurail does not have trips going to and from the Lake Como regions in Varenna Esino train station.thanks for any help