Solved

Made reservations on Eurostar for wife and me. System assigned seats automatically and we are not sitting side by side as desired.Tried to book on TGV and found I could no preselect seats when reserving. What gives? Rocco  

I would like to travel from Newcastle, England to lille, France. However, as I will have to change trains at St Pancras, London, to catch the Eurostar, does this count as 2 separate journeys ? 

I would like to know if the boat trip indicated on the interrail pass from Stockholm to Tallinn is included in the Interrail Pass (Global of 22 days)? As it is indicated on the official map… Could you help me please? Thank you

I have to travel from Germany to Italy on 11 April with return on 25 April, using a night train. I reside i Italy. Which interrail ticket should I buy for this journey?

I want to travel form Amsterdam to Marseille in one day.Will I be able to make a reservation on Thalys/TGV just before my trips start or will the train probably be fully booked (especially on popular days)? And does that mean I have to try on another train?

Hi All, I have been trying all evening to book for an 8th April morning train from London St. Pancras to Brussels via Eurostar. I was having issues getting any sort of booking for 2nd class even though on the Eurostar website itself there are still available slots for morning trains. I have been trying my best to lurk around other posts and have found info on requesting Pass Cover Number from the support staff on this site but wanted to check in and see if it was also possible to book directly at St. Pancras Eurostar booking desk.  EUR 9116 is the train I am trying to reserve for. I am trying to board the 10 AM train on the 8th of April (in a few hours), wondering if it still possible to do so. I read that tickets need to be booked at least 3 hours in advance ? Or would it be best to just try and input my order number that was on email which is also 8 digit as the pass cover number substitute to just get the ability to book the reservation through the ThalysB website ?  My understandin

Six of us want to book Eurostar train seat reservations  from London to Amsterdam on July 24thI think the one at 11:04 which we wanted is fully booked as seat reservations aren’t available on the interrail.eh website but I’m not sure? On the interrail.eu website there is one at 12:29 which we would like to bookhowever this train is not on the interrail app planner so will it even be included in our tickets? How do we add it to our trip if we do book seat reservations?  also the second part of this train (Bruxellesmidi to Amsterdam) is unavailable to book? Is it because it’s can only be booked under 90 days in advance? If anyone has answers it would be amazing thanks so much 

Hey guysI have some problems booking a seat reservation on the TGV:From Nice to St Raphael (April/19th) From Nimes to Barcelona (April/22nd)I do have an Interrail Online Pass (5 days per month). The Interrail app says “book at major train stations”.  Is there no opportunity to book a TGV seat reservation in advance?Thank you so much!

Hi, I’m currently in Verona, Italy and was planning on travelling to Vienna tomorrow 6.4.22. I need to take a ECB 88 by Deutsche Bahn so my question is, since they don’t yet use e-reservations, can I make my reservation to DB in Verona? They only have Italian railway ticketbooths and no DB. Can I do the reservation for example in the Regionale Italia counter? If not, how can I make my reservation? Thanks for the answer!

Why is it more expensive than booking through interrail website? My friend and I would like to travel from Ljubljana to Split and the booking is unavailable on the interrail website. And called to reserve the train through ticket office but it was way more expensive. Do any of you have any tips on this route? Where to book etc.? 

I’ve just added my pass to the app But was wondering if when I select ‘connect a trip’ will it then activate the pass? I don’t want the pass activated for another month. If you add a trip can you edit it? 

Hello fellow travellers! Me and my friend want to travel from Ljubljana to Split 17/6/2022. The prices for this particular trip (Zagreb-Split, night train) have been unavailable quite long now. Is it not possible to book the train anymore? Or is there another way to book the tickets, we would love to book beforehand? Do you know what might be the issue the prices and booking is unavailable? Thanks already!

Dear Interrail Support Team,I again have another issue with the confirmation E-mail that I should have reveived after I payed for my ticket. It’s now the second time already that I payed for my ticket but I havent received any E-Mail yet with my Pass Number. I’ve already had to postpone my departure because without the E-Mail with the Pass Number I wasnt able to add the mobile pass to my phone.I already contacted the Support once and they told me to refund the ticket where I lost 40 Euros but now that it happened twice already I demand that they send me my Pass number with which I can finally start my travels.I’ve also already tried to login into my account and resent the Confirmation E-Mail but I haven’t received my Pass Information yet.I will contact the Support Team again because I dont wanna waste anymore of my time and I hope theissue resolves itself but I want to ask you guys what can I do now. Btw I refuse to cancell the order just to order it again because I´ve already lost 40

 I have a question why I have to activate this switch?  

I bought a Pass yesterday but didn't get an confirmation email. I resent it 5 time already to different emails. And Yes the Email Addresses are correct and its not in the Spam folder. Furthermore I can't activate my Pass because they don't accept my ID Number. I wanted to travel today and I am really disappointed bc of the bad customer service and the technical problems!

Hi @all,I got one thing which I'm not sure about so far:I bought a Flexi Pass, 10 days within 2 months, long time ago. Then COVID came and the period to activate the pass was extented several times (now up until 31th August 2022). Thanks for that.As it's a Pass for Youths, I have to activate it until 10th May latest, because 11th ist my 28th birthday.We plan to travel in June and as the Pass is valid for 2 months, it's not really a thing, but: Will my situation/solution mean that the 10th May will be the first of the ten days to travel (which I'd kind of loose then) or is it possible to activate the Pass some weeks BEFORE really using it the first time?Thanks a lot for all your help!Kind regards from Switzerland Max

Hi there. Will it be necessary to leave the UK on the same day as my outbound journey? For example, I am planning to travel from Ludlow to London as my outbound journey, (day 1 of 7 days in a month pass), stay overnight in London then leave the UK by Eurostar the following morning (day 2 on pass). Is this permissible? Or do I have to leave the UK on the same day as I travel to London? Thanks in advance.

In my travelers information my date birth it is not correct for one day. I already sent a message to the customer service but they didnt answer my inquiry.  

Hi,Can someone please help me?  I have a global pass.  Eurail is showing no availability for London to Amsterdam on May 2.  However, when I go to Eurostars website they are showing direct routes available.  However I don’t see an option on Eurostar website to enter my pass to only pay the reservation fee.  It wants to charge me as if I don’t even have a pass.  I need to book this asap.    

Where can i make a reservation for the trains : -Zurich-Milano -Milano-Rome -Rome-Ancona 

When I buy the pass on the webpage for 5 people, the total amount; do I get 5 different passcodes in the phone mobile app, to enter into 5 different My Trip plans.  These would be on the same phone under 5 different trip names; is that correct?

Hello! I have a mobile Eurail Global pass for myself and my roommate. Both of our birthdays are incorrect (by one day). I have reached out to customer service yet have heard nothing back and it has been more than 3 days. I would like to have this fixed so that it does not get in the way of our travel. Thank you so much for your help in advance!

HelloIs it correct that : a complete refund for a mobile pass is possible (not activated)while, for a paper pass, this is only a 85% refund ?Thank you !Antoine

Hi community, I’ve tried to search for seat reservations from Tirano to Monterosso. I’ve tried before to travel by train from Milano to Monterosso. But not from Tirano. Any tips on what route to take AND if seat reservations are needed in high season (July)? Thank you so much in advance. 

Over the last few days I have been trying to make reservations for a TGV trip from Paris to Lourdes for the end of May using my mobile Global pass on the Eurail site. I am presented with a few options for the days I am looking to travel. I select an available trip to add it to my cart, go to checkout, verify billing and traveler details, and when I go to Review the Order I am told that one of the legs of my journey is no longer available. The trip is direct so that is only one leg that I have in the cart. I have tried different times and days but I keep receiving the same message. Is there a problem with making TGV reservations currently? Is there some other way to make these reservations without being in France and going to a station?