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Everytime when I try to make reservations, I get an error. Even when I'’m trying other routes. Also it says that there are enough seats keft. I'm trying to reservate seats in any train going at 27 August from Ametserdam/Rotterdam to London. Also From London to Bruxelles 1 September, Bruxelles to Lyon 6 September, Lyon to London 10 September. Can someone help please?

I planned a trip from Berlin to Budapest in my trip, but I couldn't book a reservation on the internet, and only in Berlin (directly at the train station)Unfortunately, it was full when I went there, and I can't change the date on my pass. How can I do ? Since I'm not able to take the train ?     

hey there,i would like to know, if Im able to contact Interrail via Email or Phone in order to ask them specific questions.

Hello.I am currently traveling with interrail and I am on an interrail mobile pass. Unfortunately, my phone broke today and I read that I have to contact the customer service to add my pass on another device. Can you help me with this problem? My email adress is jandavid.xxx.Would be nice to get an answer asap because I am planning to continue my travel the next days.Best regards,DavidModerator note: your email address has been partially deleted in your topic as we advise our members not to share personal information publicly. 

Hey guys, actually I'm planning my South-east Europe Trip and I can't find any connection from Sofia to Istanbul, Beograd or Skopje. Is there any alternative to the missing trains? Or is it just impossible to visit greek, Slovenia and those other countries because of the forest fires and covid?Is there an official website or somethingsomething where I can find some information? Thanks for your support!  

Hello, I want to book a bed on a snälltåget night train, running from Hamburg Central station to Stockholm Central on August 28th 2021 at 11.26 P. M. I have a valid Interrail Global Pass Flexi and I did not find a way to book a bed on this train. Has anyone a idea to solve this problem? Kind regards hukarobert

Hi! Do I need to book seat reservations if they’re optional? For a regional train, say, from Koln to Dortmund, will all of the seats normally be taken or can I be assured that there will be spaces left? 

Hey, I booked an Interrail Pass and activated it today. Because of the Train strikes in Germany I can not use my first day of travel. I also can not cancel it because it starts today. What can I do? Is the travel day (23.08.2021) lost now? I use a mobile pass.GreetingsConstantin Serwe

Hello,me (german citizen, Indonesian resident) and my girlfriend (Indonesian citizen and resident with Schengen) would like to book an Eurail Pass. I tried through the website but when it asks for the billing address and passanger information I cannot insert or choose Indonesia for my address. Does anyone have a solution, or does anyone have the number of the service hotline (couldn’t find it anywhere). Note: I tried to contact support via E-Mail and facebook, no answer!Best Regs, Aaron and Sasmita :)

I bought seats from Munich to Firenze and from Garda to Munich but I never got any pdf with the reservation on the German train, any idea? Support is useless so far, no response at all.

Hi all :)If my first travel day is august 20 can my last travel day be 20 days later on september 20 or 30 days later on september 22?Cheers, Renke

I reserved seats for a ride I have in 3 days - got an invoice by mail but not the tickets.I was waiting with patience since yesterday but nothing happend. I requested help from the costumer service but still nothing. Any help?

Hello, I need some help regarding reservation. My friend and I have 2 different passes, when we add both of them for the same reservation to be seated next to each on the train, website always tells us tickets are not available, no matter what destination. However when i reserve the seat only for myself, it works. How can we solve this issue ?

Hello everyone.I bought a paper pass, but want to exchange it for a mobile pass. My paper pass is already valid, but not used yet. Does anyone know if it's still possible to get the exchange fee back if I exchange it?Thanks! Joni

Hello Guyys,So you can better understand my problem, a few Informations about my trip in advance: I have a global mobile pass for 7 days in a month and I want to visit multiple cities. But sadly I have a problem with understanding how to create a trip with the mobile pass in the railplaner app. I don´t quite understand whether I already have to decide in advance (before I activate the pass) which trains at which times I want to use. Or if I can still spontaneously decide this while I´m on my trip. For example I decide in the middle of the travel while staying in Rome that I would like to take the train on Day XY around Time XY to Bologne. Is such thing possible or am I not able to change anything about the trip meaning that I have to know exactly at which day and time I want to travel for my 7 days before activating the Pass.Thank you for your help. I am a bit lost here.Greetings,Anna

Hallo, ich kaufte einen Global-Pass für 7 Tage, aber in der App sagt, dass ich bereits 2 Tage verwendet habe, und ich habe keine Reisen gemacht

If I purchase my Eurail pass and upload the information to the Eurail app, is the paper ticket from Eurail required?We leave in 5 days, there simply isn't enough time to have the paper ticket mailed to us before we leave.Thanks Bob  

Because of Covid Germany is now a "orange" country.My trip to norway is now a problem.Is it possible to cancel my activated mobile pass and get the money back?regards, florian

Hi! Im on my trip and i need a train reservation from Vienna to Kraków for a night train. Unfortunately they require a paper ticket so IT will be hard for me to get it as i constantly change places. Right now im in Spain. I would love to ask you if there is a possibility to make that reservation here in Spain for example in Renfe ticket office. It is a OBB night train. Thank u in advance 

I reserved seats from Strasbourg to Paris for today and I did receive an invoice. I did not, however, receive tickets or seat reservations. Its not in my email nor my interrailaccount. I did pay the booking fee and the tickets. Is this normal for this train? Or how can I fix this?

Hello everyone! I just got a discount for a global pass for 10 days/ 2 months, but I have to buy the ticket by september. I can only use the pass from july 2022, so I wanted to ask: if I purchase the pass now, will I be able to use it for july and august or only in july? Does the 11 months limit refer to the beginning of the trip or the whole trip?Thank you!! 

Dear community, My girlfriend and myself bought mobile passes to make a trip together this September. However when trying to book overnight trains, we run into the error of not having a pass cover number and/or issuer. Following comments on this forum we dropped Interrail an email weeks ago, but have yet to receive any response. As we are intending to depart soon and don’t have the flexibility to arrive at certain destinations with any delay, we REALLY need these reservations. We were wondering whether you have suggestions how we can work around Interrail’s failure to provide a reliable mobile pass reservation service?  

Hi,We are traveling to Italy between October to 23rd to 29th 2021. Our Plan is1. 23 rd - Rome FCO Airport to Venice at around 1.30pm by trainthen from Venice to Florence at around 1pm on 25th and from Florence to Rome on 27th at noon…  so this will be 3 days pass right?? Please let us know…Hemant  

Hi,I would like to know how to book a seat reservation for the Eurocity train (EC57) from Berlin to Krakow. The Interrail planner tells me that reservation is mandatory. However, it does not seem to be possible to do this through their reservation tool.I also tried to reserve seats through the websites of DB or Polish Intercity trains, but I did not succeed.Anyone who has solved the issue?Thanks in advance!

Hi all :)I have a 7 day in 1 month interrail mobile pass. If my first travel day is august 20 then is my last allowed travel day on september 20 or september 19?Cheers, Renke