Solved

Heidelboro again and once again, thanks in advance for your patience and generosity. So I’ve got my itinery for the first two (of 5) travel days sorted. Do I have to create a new QR code/ticket for the separate days or will the app notice the day I’ve booked the journeys are two different ones and just ask me if I want to use a new travel day?I’m sure all this is blatantly obvious once you get going, but until then...🤔Thanks, team.

Hi!We will go from Vienna to Milano per night train, but we have to change trains before midnight in Salzburg. Does this still count as 1 travel day?Next we want to travel further to Bergamo on the evening of the same day we arrived in Milano. Does this still count as 1st travel day then (it will be within 24 hours of the start of the journey)? Thanks for helping me:-)

Hi!I won a discovereu interrailing pass and i’m planning on travelling in august. My friend, who i’m travelling with, bought a 7 day in a month interrailing card since it’s the same that i received. We are now trying to book seat reservations but it won’t work. I’m trying to book everything togheter, since we want the same things and want to sit togheter. But when i try to add a traveller i get this message. What can i do? 

Per vergissing Hamburg-Harburg als vertrekstation geboekt i.p.v. Hamburg Hbf.Kan ik dit wijzigen?

Hello all - I’ve tried to find the answer to the following in the community posts but with no luck! If the question has already been answered, then apologies and please feel free to direct me to the post!I live in the uk and have a global pass - 15 days in 2 months. after i have returned to my home country (using both my in country travel days), i will be flying back out to europe within the 2 month valid period. I will have 4 travel days left, can I use these remaining travel days to take a train from Gothenburg to Copenhagen? I’m wondering if the pass is “complete” and ends once I’ve used my 2nd inbound journey? Thanks in advance, Tom.

Hello, I have loaded 3 days of journeys on to my pass and I am confused re: dates. The app says that the pass was activated today 27th July which is when I loaded journeys on to My pass from My trip. It also says the pass is valid from 22nd October which is my first travel day. Is the pass going to run out in august because it has been activated today, 27th July, or does the validity date of 22nd October mean that I don’t need to worry about the activation date.  I am a bit confused since reading various forums would suggest the idea that the activation date is the date from which my pass is going to be valid and I need to use it within the next month or deactivate it now.Any assistance much appreciated.

Does it make sense that happyrail allow to book a seat for trains Barcelona Madrid while RailEurope says  interrail is not valid in that train?Am I misunderstanding something from happyrail?Thanks

Bonjour, Nous partons bientôt avec 3 enfants de 8, 11 et 15 ans. On a voulu aller en Grèce puis au Portugal mais à chaque fois, il y a des tarifs supplémentaires. Quelqu'un aurait une idée d'un trajet sympa sans réservation de train, pas trop cher sur place et comprenant l'Italie (5 trajets sur 3 semaines). Merci d'avance 

The journey I’m trying to book in France shows one hour of “public transportation” between the two trains. Does the Global Pass work for this? And how do I find the “public transportation… “ we need? We’re super new to this and need all the help we can get! Any tips will be greatly appreciated. 

I am traveling to Europe in a couple of weeks.I have booked two of my journeys on my laptop and EURAIL sent me emails so I could print out the tickets.Question - do I just show these printed tickets at the Italian rail stations or do I also need to show them something on my phone app?Secondly, I have one of my journeys on the phone app and I can see a QR code (“Pass Number”) on the phone for this ticket (Munich to Verona).Question -  Is this my ticket? Do I need something else to show the conductor? I would like to print this ticket but I don’t see an option to do so. I don’t see a seat reservation and I don’t see an option to add one.- how do I do this?Question - Is there a way for me to get phone app tickets emailed to me or can I somehow navigate to this phone app reservation in my online account (laptop) so I can print them?Comment - I have three journeys booked. 1 on the phone app and 2 on the laptop. However the phone app tells me I have 5 out of 7 days remaining on my pass. I do

Hi!How it works when we want to travel with a train that booking is not necessary? How we get those tickets, or we just have to show our interail pass to the train controller?Because I was checking that there are some that tell you a message such as:This is a popular train. Seat reservations are recommended, but not required.So, I was wondering how it works because we are travelling in four from Vien to Frankfurt.Thanks in advance.mariana

Hello, i am very new to this interrail thing and I'm trying to understand. I first thought that is I take a train on day 1 and it arrives on day 2 at his final destination, even is there is switches (that make part of the train trajectory), it still counted as 1 day. But when I checked for trains in the app I saw +1 day literally in every train I watched. Is it normal and does the +1 day means I spend actually 2 days of travel? Thank you very much.

I am new to all this and having a problem changing a booking. We are on a 4 day pass. The first day is sorted, Bolzano to Basel. Then I mistakenly booked to go to Paris BUT want to change to go to Amsterdam instead. Is this possible? 

I am a real newbie to all of this and struggling to make sense of it all. I am in the UK and have an Interrail pass. I downloaded the Rail Planner App and want to reserve seats for  my first journey. It defaults to Eurail and wants payment in Euros, however my website account is in GBP. I am going to travel in Norway so all journeys need a seat reservation.I do not want the exchange rate fee on top of the extra 2 euros Interrail charge and seat reservation charge. Is there anything I can do?   Are seat reservations only sent by post if you book via the interrail/eurail app/website?   I think you can get an electronic reservation from Entur - is this correct and then is it better to only book via this platform?  If I book seat reservations for myself and my husband together are they linked to both our passes? Thanks for any help.   

Hello everybody!I have a question.I have the EU disability card (100% + need of companion).I bought a global pass and I received a second one for free for my companion (thank you eurail!).Now, I am trying to book Rome - Wien, the night train of the 31st of July.If I try to use the option “only reservation”, there are no tickets available.So I search the booking adding the discout “eurorail pass” on the OBB account.I have this price: After this, I tried adding also the EU disability card and free companion option: I did the search without adding a second passenger with global pass (It adds automatically a seat for the companion).With this setting I have this price: This option (1 global pass + eu disability card + companion) is cheaper than using 2 global pass.My question is...can I do that? Can I do that even if I asked a second global pass for my companion?I hope somebody can clarify it.Thanks!Marco 

Hi my husband and I have a Eurail pass to use. We are not sure how to use the app - is it better to use one phone or can you have the pass details on both phones? Thanks

Good Evening Fellow Travellers.So I’m planning to travel from Antwerp to Liverpool in one day (Antwerp to Brussels/Brussels to London/London to Liverpool) Seat tickets for Eurostar and London - Liverpool are already booked on the trains we intend to use. If I try to set this up as one journey I am not offered the connections I want and indeed the only connections from Antwerp to Brussels is signalled as Not in the pass network as it is very fast which I don’t need, though if I just look in Antwerp to Brussels there are plenty I can use. Indeed all the trains I want are available individually.Can I simply book the three legs of the journey separately? If not, I’m in trouble.☹️Also: can one add journeys on the day of travel (after starting the trip) or do they all have to be booked into the App before boarding the first train of the day? As ever thank you again to whoever is kind enough to help the hapless

I’m looking to travel via train from London to Amsterdam on Dec. 20, 2025.  I was looking at passes as we will be traveling to other countries as well.  I understand that it will be booked via Eurostar, but does the pass not include weekend dates for reservations? Trying to find the cheapest way to travel :)

Hi, When wil the August train scheduled be available?I am trying to book seats for a direct train from Milan Centrale to Venice S. Lucia on Thu 8 Aug in the morning. We have 1st class Eurail passes, so would like to ensure I can reserve a seat in advance in case they have limited availability for Eurail pass holders.

I bought a 10 days global pass within 2 months. In the email and app it shows me there are 10 days in only 1 month. Why?

Could someone confirm whether or not Global Plus Pass first class allows making reservations free of charge for Prémium class on Renfe AVE trains in Spain? As this is the real first class that would be the whole point in buying the Plus Pass. Otherwise getting just the seat without the first class experience makes no sense to me.

Hi. Thank you for the answer. I'm not quite sure, I know what alvia is?! Is it a train or a bus? Is half an hour change time usually enough? We ( my family and I) are going by interrail, and I guess we can't go by bus? Best wishes Agnethe.

Does anyone know how to make a reservation on Eurostar for a bike and interrail. I do t want to buy the interrail reservation but then find I can’t reserve the same train for my bike. Planning a trip going out London to Brussels and back Brussels to London. Thanks 

I'm trying reserve seats but it gives an error. What can I do about this?

I’ve attempted to request a refund on both the app and the laptop. My pass is NOT activated. I have NOT began a travel day. I have a Plus ticket, so I’m entitled to a full refund. I sent the following email to support “I am entirely unable to request a refund for my pass. My pass has NOT been activated for a travel date, and I already deactivated it and deleted it from the "My Passes" section on the mobile app. I also tried requesting reimbursement for my laptop. This is incredibly frustrating since I followed all the guidelines and I'm entitled to 100% of the refund (for having a Plus pass). Please help me fix this ASAP.” and it automatically marked it as solved, but their little tutorial simply does not work on my phone or laptop.  “The account holder is to request the refund by following the below steps:-Log into your account. Go to 'Pass details' and then to 'Refunds and exchanges'.-Select the Pass you wish to request a refund for. -Please provide a reason for your refund request.-