Solved

Hello Community, You’ve been very helpful in the past, so maybe again.I’m planning to travel from the continent to London and back on the Eurostar. Unfortunately I will only know for definite late next week if I can travel. However, I need to book seats very soon as there are very few left on the days we wish to travel. If I buy my Eurorail ticket and then book the seats, I know my seat reservations are non refundable. However, if I can’t travel at all can I get the full refund for the 5 day ticket? Obviously within the 7 day limit?Thank you in advance for your help.RT

Hello everyone, I reserve some ticket from Wien to Koeln and then Amsterdam, must I print my ticket or I can travel with a online e-ticket with my reservations?

HI ,I want to travel from Innsbruck to Florencein one day,  but I can only book the train seat from Bolzano Italy. Which I have booked, if I miss the connection that I booked can I just catch the next train or do pay for another seat reservation ?  Please advise

My wife and I have purchased two One Country Eurail passes for Italy.  We are arriving on August 18 and our passes have been activated with a start date of August 18. Our first travel date will be August 19 from Rome to Naples.  When I go on the Eurail website or the Eurail Mobile App, I can view trains departure times from Rome and I see seat reservation prices.  But when I select one of the reservation times, the web page changes the reservation to a Global Pass rate which is much higher.  I don’t understand why this is happening. I put in a support email to Eurail but who knows when they will reply.Anyone out there having the same problem?  If so let’s hear from you.  Thank you.

We only have a limited time and I was wondering is it possible to get to Assisi from Florence and return the same day? 

Coucou je pars pour 2 semaines à Berlin Prague et Budapest avec mes amis du 4 août au 16 août. J’ai réussis à réserver sans problème les trains jusqu’à Budapest mais pour le retour à Paris impossible des réserver les places. A chaque fois que je rentre toute les informations de ma carte bancaire et que je valide un message s’affiche le disant qu’une erreur inconnue est survenue. On me propose d’attendre 15 minutes et de recommencer plus tard mais ça fait trois jours que j’essaye trois jours que le résultat et le même. Ça vous ai déjà arrivé et comment avez vous fait pour réserver vos trains ?

I have been trying to book from Paris to London for the 18th of July to get there and come back on the 19th of July but when I try to buy seat reservation it says: Seat reservations requiredYou need to buy a seat reservation to board.No price results were found. Pass holder reservations may be sold out for this connection, but there are other ways to check for available seats—more info below our timetable. what should I do 

The Eurail app will not let us make a seat reservation. We have been trying for our entire trip. We had similar problems last year, but could eventually do it. Now it will not let us at all. We have had to book through the railways and pay full price. It has made the pass almost entirely useless.

So let's say that in Rail Planner I generate a ticket for Berlin to Amsterdam. It creates a ticket for this that uses two trains with a transfer in Hanover. The train from Hanover to Amsterdam (the second train on the ticket) requires a seat reservation.So what happens if the first train (Berlin-Hanover) is late and I miss the Hanover-Amsterdam train. The next train also requires seat reservations. Because I had a seat reservation for an earlier train that I missed through no fault of my own, am I able to jump on the next train and stand near the door (if there are no seats)?If I cannot board the second train without a reservation, and one is not available because the Interrail quota is already used up, then am I just left stranded at the train station?How can we prepare for this? What are the best practices? Do we have to get "backup" secondary reservations "just in case"?

I have a reserved on tgv oui, i want to cancel that to take another one. I am still ot sure tough, when the eurail site say that will check with the ompany if it is possible to cancel the trip, would it do automatically or it will leave me choice?thanks,regards 

THIS IS AN URGENT SITUATION PLEASE HELP!!!I am travelling from London tomorrow but am unable to activate my pass. I bought an interail global promo youth pass at the beginning of this month. When I try to activate it, it says the nearest date I can activate it is the 30th August. This is clearly a mistake as on the website it states you can activate your mobile pass as soon as you have purchased it. Your help is massively needed as I am extremely stresssed as this is the only time of the next 2 years where I will be able to have a full month of travel and have been looking forward to this for months and simply cannot miss this trip. Your help with this would be extremely appreciated.Many thanks,Sam Shepherd 

I’ve just booked the night train from Paris Austerlitz to Nimes. I have a 2nd class 4 day interrail pass but I would like to get a bed in one of the cabins on the night train. How do I upgrade? 

I accidentally pressed to activate a travel day today and so the app moved the start date today when my trip starts on july 30th, and it doesn’t late me change it anymore. I already wrote to the assistance, I know u can not change it but maybe they can do something cause I really pressed by accident. Did anyone have any similar experience? 

I have scheduled the activation of my pass from 13th of July to 3rd of August and i got an email today (10th of july) that says my pass was activated, why? Someone with knowledge about this please help me 

Hi,My eurostar train reservation made through the interrail website has been cancelled, I was notified by Eurostar and given the option to rebook, I have rebooked my ticket on the Eurostar app for another time tomorrow (Fri 11th) but the reservation is not showing on the reservations overview on the Interrail website. Is my reservation still going to work?I'm concerned as I couldn't see any through the Interrail website as it said it was full for pass holders but could through the Eurostar one.

I have our passes and reservations for all planned trips during our vacation. The first place that we will interact with the system is to acquire tickets from Schirphol Airport to Rotterdam Centraal (reservations are not available). Do the kiosks accept my pass on my mobile phone to dispense the tickets?

Hi everyone,I accidentally activated my Interrail Global Pass with the wrong dates: June 6 to July 5, but I actually meant to travel from July 6 to August 5.I haven’t used any travel days yet (0/7 used) and haven’t added any trips.My pass expires today (July 5) and I’m supposed to start my trip tomorrow, July 6.I already contacted Interrail support, but I’m very anxious because it’s urgent.Has anyone had a similar experience? Is it possible to get the activation cancelled and start over with the correct date?Any advice or help would be really appreciated. 🙏Thanks in advance!— Marina

Hi all,I booked a Nightjet ticket Munich-Bologna (first time in mini cabins, I am excited!). I might have changed my mind about getting off in Rome instead of Bologna (the train continues to there) because I get home easier like that. Can I do that? 

My question may be a bit silly, but I can't find the answer.I'm traveling solo by Interrail for the 1st time, for the next 7 days from France to Sweden, making a few stops along the way (Amsterdam, Hambourg, Copenhague, Boras)For some destinations, I had to book tickets and seats, and therefore I already booked and paid an extra. But for other destinations, I don't need to book any tickets. But what proof do I need to present at the ticket check in this second case, since I don't have a reservation? Do I have to use my Eurorail pass? If so, where is the QR code? Where can I reserve tickets for free? If so, how does it work?Thanks a lot for your prompt reply 😊

Hi! I have booked two “normal” seats on an SJ Euronight from Hamburg to Stockholm. The trip is in a few days and TODAY they informed be about the allowed sized of the baggage and the fact that it can only be stored above or below the seat. I think my baggage fills the criteria narrowly but I’m wondering if there is really going to be enough space. We are going to be in a “seating compartment” - does that mean a “box” with four or six seats? Does anyone have any experience about the baggage arrangements in SJ Euronight when you haven’t booked a cabin? Is there anything we can do, for example pay to get extra space for our luggage? (This is part of my return journey so at this point, I can’t really impact the size of my luggage..) 

Hi there. Yesterday I had to change my pass to other phone and I loose all my trains. I had a train from Amsterdam to Munich which had a change at 23:55, now it has changed and the departure is at 00:14, and I can’t take ir because count as 2 days travelling. I already have a reservation at the 23:55 train, do I need the RailPlaner QR to get on the train? Thank you!

Hi there, I want to travel from Tallinn to Warsaw with stops in between in Riga, Klaipeda and Vilnius. When I tried to make seat reservations on the LTG Website, everything is sold out, like the train is already completely booked out. Does anyone know how strict they are with the reservations? Maybe I can even buy one on the train? Unfortunately I really need to take those trains because I book hotels and everything already. Thanks for your help! 

Hi, I would like to make all the reservations for me and 2 other friends. We all have our own mobile pass.When I try to add other travellers to the trip with their e-mail and pass number, an error keeps occurring.Can somebody help me? Thanks in advance! Anke

HI - it says my train I plan to get from Lyon to Milan ‘The route is expected to be added to the network in mid-summer’ - does anyone know when this might be? I plan to travel on 20th of July

Hi, i buy my pass on december 9th 2024. I had to move my travel date to december 2025. If i activate the pass on decemeber (1st or 2nd of the month) it gonna work all december? the pass is a 5 days within a month