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Hi. It is my first time travelling with an EUR Rail pass. I would like to have a backup copy of the QR codes in paper, in case the mobile phone gets stolen. Would those copies be valid?

Hello ​@Eurail Community Moderator  I’m experiencing difficulties in booking reservations. On the website the trains I’m given in the app don’t show up so I’m unable to match the planning of the journey with the actual booking of reservations. This is making all more expensive as I find myself having to pay double on board. hope you can assist with this issue.all the best, Guido

Hello, I bought the 1th class interrail pass to avoid not to have to pay for the seat reservations but now it still shows that I would have to pay for it. How do I do the seat reservation without having to pay? kind regards, Miisa Koivula

Hi I am trying to travel from Narbonne (France) to Toledo in Spain and do not seem to be able to book with Eurail without it being incredibly complicated or very expensive.  I have tried HappyRail and Renfe and both seem very expensive with Renfe not accepting the Eurail discount.  Any help would be gratefully received.  Thank you.

I've bought my pass yesterday and I intend to use it from the 15.07.2025 but whe I try to reserve seats it says that I can't because my pass is activated by 2026. Why is that possible?

My first post. I have taken European trains many times, however they have been point to point. And the only pass I’ve had was 40 (!!!) years ago. I’ve read over several of these boards and don’t see what I need to know.I am traveling in December to the Christmas markets. We have Eurail Flex 10 days in 2 months. They are NOT activated. I have my pass linked in the app, not my husbands yet.. I have a trip named in My Trips. I have several trains picked out that I want to take. Here are  my questions: I need to copy and paste this trip to create one for my husband and if I need to add a train, it will need to be done twice, once for me and once for him. Correct?How do these trains get on my pass? I DO NOT have the toggle on the side of the train to add to pass. I don’t have any indication that a day is being used. This is the biggest question. Will it show up when I activate? Do we not have them  (the toggles) on Flex passes? Seat assignments. From reading several posts, I glean that we s

Domani prenderò 8 treni che da Bologna vanno a Friburgo ,devo selezionare l'intero itinerario o treno per treno?

Hi,I have a Eurail mobile pass and I’m trying to book train ALV 4186 (Bilbao-Abando to Madrid-Chamartín, 7:00 AM). However, it’s not available to book at all on the Eurail, RailEurope or Renfe websites:Eurail - ‘no price results were found...’RailEurope - the 7am service doesn’t appear at all Renfe website - error message saying in Spanish, ‘THIS TRAIN IS NOT AVAILABLE FOR SALE AT THIS TIME. WE APOLOGIZE FOR THE INCONVENIENCE.’I only want this 7am direct train as the other trains are inconvenient with changes, or arrive too late in the evening (10pm!)Thanks!

Hi,I’m trying to reserve a seat for a direct train from Genoa to Pisa using my Eurail Global Pass (mobile), but I can’t seem to book it on the Eurail website or app. The same ‘No price results were found’ message appears:Has anyone had this issue before? Is this route non-reservable, or is there another way to book it?Thanks!

When I try to book a seat reservation for Paris to Brussels, the eurail app gives this message:No price results were found. Pass holder reservations may be sold out for this connection, but there are other ways to check for available seats—more info below our timetable.When I check the Eurostar website, there are tons of seats available.What do I need to do?

Hi,I had already made some seat reservations before I downloaded the interrail app on my phone. Now that I have downloaded the interrail app, I added the journey and want to connect the made seat reservations to the journey on the interrail app.  Is this possible?  Kind regards,Janne

Hi I wonder, I chose to purchase the internal pass 1st 10 days in 2 months in April but has now realized that I won't need that many days as some trips will be made with Flixbus etc. I would rather save some money and get the 5 day pass instead (rookie mistake I know). My first question is therefor is it possible overall to change your pass to another one and get the excess money back? Even if its an administrational fee. I don't think I activated my pass already.However, I already bought two seat reservations with my pass number (nice - Paris and Paris - London with Rail Europe). These reservations can be changed so they are flexible and semi flexible. Therefor I also wonder could I still exchange the pass if I already booked two reservations? Im a little lost and couldn't really figure out all the information online. I would be open to cancel the seat reservations and get new ones if that's an alternative. Thank you/First time solo traveler and first time interrailer

Hiis there a general problem with making reservations? I get an error when trying to pay that the “error is on our side”. Same problem on mobile and PC.

Hello there,We are planning a travel with a group of friends, and we're wondering what was the best way to proceed in our scenario.We are pretty much all living in different cities in the same country, and will therefore start out journeys with different itineraries.On our first day of travel we will then take different trains in the morning, then progressively gather in 2 different points until we all travel together for the 2nd half of the day. Then we will travel together for two weeks, and again progressively divide the group on our way back home in the last days.What would be the best way to proceed for seats booking ? We would like to seat together whenever possible for the common journey, but we are unsure how to do this with the limiting number of pass transfer between devices (only 1 time ?).Has someone experience with a similar travel ?Thanks in advance ! Edit : just to be precise, we need to book seats for the separate parts of the travel (first and last day of the journey)

I have bought a flexi pass for 10 days over 2 months .However the pass won’t let me activate it until the 1st of September in the app. Obviously not very  helpful since I’m in Spain now. 

Hi, I have the Interrail Global Pass and a seat reservation from Paris to Lyon Part Dieu.Now I realize that my train terminates at Lyon Perrache which is close to my hotel. If possible I like to stay on the train to Perrache. So my question is: would that be ok (the pass covers the full trip) or could there be a problem as the reservation is to Part Dieu only? 

Hi, so I was putting some seat reservations in my cart on the website and was using my 4 free credits. As I was browsing for more, it said that my old ones where expired and that I would have to remove them from my cart. Problem was that I actually couldn‘t remove them and it told me to try again later. So I tried again the next day and it still didn‘t work. Now I‘m stuck because I can‘t get my credits back and I somehow can‘t even book reservations with money because the other ones are still in my cart. Anybody have the same problem and know how to fix this?my trip is in a week and I don‘t know what to do. 

I'm trying to book a train to go from Italy to Vienna that requires a mandatory reservation, but I couldn't take it at that time and it expired, and it stayed in the shopping cart, but I tried to remove it to add that same train, since it asks me to do that, and it doesn't let me delete it, it gives me an error, and I've been like this for about 4 days.

Hi EveryoneI have a 1st class one month global pass which I am using in October 2025.I need to use the Tram/Train from Chateaubriant (France) 14d05 to Nantes (France) 15a29 on 30/09/25 and can’t find a definitive answer as to whether my pass covers this journey. As far as I can see from the pass rules trams are not covered however I can add the journey in the app to my pass so I am guessing that this journey may be covered?Could anyone confirm whether this is the case?Many thanks, Mike 

I have bought two passes for two separate tripsOne trip starts tomorrow and I have linked this to one pass and activated the pass. But the app sent me a notification saying I am starting a trip tomorrow and have no connected trips. I have checked and have linked the trip to the right pass. How to solve?

I’m booking seat reservations for this train (look above). Does anyone know which site I should buy the reservations from to get the best price? Thanks in advance.

Hola!! Estoy por adquirir el pase global impreso de 10 días en 2 meses y tengo unas dudas que me gustaría aclarar: 1.- Las reservas de asientos las puedo hacer a través de la APP (Rail Planner) o la misma web Interrail? Ejemplo del viaje:Barcelona - Lyon (requiere reserva) - Lyon - Geneve (sin reserva) - Genev - Fribourg (sin reserva) - Fribourg - Bern (sin reserva) - Bern - Interlaken (requiere reserva)Estos dos trayectos, puedo reservar desde Interrail o solo se puede con las compañías ferroviarias correspondientes? 2.- Entiendo que antes de subir a cada tren debo rellenar el papel del pase con el viaje que estoy haciendo (Ejemplo: Geneve - Fribourg). El problema es que he visto que tengo un transbordo muy corto (5 minutos) y me preocupa perder el tren, puedo borrar ese viaje del ticket y agregar el nuevo correspondiente al siguiente tren en dirección a Fribourg?  3.- ¿Qué pasa si he perdido un tren con reserva de asiento porque el anterior tren se retrasó? Debo hacer otra reserva de

I am undergoing an internship in Amsterdam, but my official residence is in France. Unfortunately, I mistakenly selected the Netherlands as my country of residence during the purchase process.Sadly it is impossible to make the change online, but given that the purchase was made less than 10 minutes ago, I kindly request some assistance in rectifying this error. It is crucial for me to have the pass correctly reflect my French residency, as I plan to travel from and back to France.Thank you for your support.

Hello all. My wife and I will be going to Murren for 5 days next month. On the 2024 Eurail pass coverage list for Switzerland, the pass now covers the trip to Lauterbrunnen, to Wengen, and to Murren if I read the list correctly. I tried testing out the Rail Planner by adding a journey from Lauterbrunnen to Murren. It let me enter the trip from Lauterbrunnen to Grutschalp on the cable car, but it does not allow me to enter Murren BLM as a destination. I’ve tried this on both the Rail Planner on my mobile app and on my desktop. I had read on the forum a few months ago that the trip, including the narrow gauge train from Grutschalp to Murren, was covered. Is this incorrect? Thanks.

Negli ostelli, i minori di anni 18, nel mio caso ho una figlia di 14 anni, si attengono fiscalmente al regolamento e quindi non vengono accettati nei  dormitori o sono più elastici?