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I recently booked a reservation for Eurostar from Paris to London. I didn’t realize it was a 1st class reservation until I saw it on the ticket that it only valid for 1st class only. I actually did input my Eurail pass number in when booking, so I am not sure why it went through. There is no 2nd class ticket available to exchange. I am currently in Italy and not sure if the ticket office here can help since it is a different train operator. I was wondering if it is possible to pay the difference in price from 2nd to 1st class for reservation from b-europe. Anyone had the same experience? Should I call the customer service or I can just pay the difference at the Paris station?
Bonjour, je serais intéressée pour faire un tour de l'Italie en aout 2023 mais lorsque je souhaite réserver les trajets en trains aucuns sont disponibles. Or sur la période de janvier il y a beaucoup de propositions, est ce trop tôt ou il y a t’il moins de trajets en saison estivale ?
Hi - after people thoughts...We need to change TGV and Eurostar reservations from 7 Jan to 8 Jan due to issues with onward travel in the UK on 7 Jan (strike). I contacted customer support as I’d really like to not loose the fees paid already (and having to pay them again with new reservations). A bit warry of the response time - high volume and now holidays too - and some enquiries will be more urgent with folks traveling now. Wondering about going ahead cancelling and rebooking now while there is still availability, and try to deal with fees seperatly ? Or do we have to totally forget about the fees anyway? If we stay in London on the 7th (not ideal as wasn’t planning to pay hotel), we can’t use the pass on 8th for our onward travel (and final destination, where we need to go) as it will more than 2 out/inbound days). The whole trip has been a waste of a pass from start to finish because of the strikes and engineering work 😣 (I have to pay and go to London by bus, 8+hours, instead of
French version below Hello, This summer, I'm going with my group of anime (between 16 and 23 years old) to Slovenia. I have a lot of questions about interrail.- How far in advance should the train be booked? (We go through Vienna (AT)). Is this reservation chargeable?- Are there limits in the size or weight of the luggage?- If we take the train at 7 p.m. and arrive the next day at 9 a.m., does that count as one or two days of travel?Thank you for your answers !French versionCet été, je pars avec mon groupe d'animés (entre 16 et 23 ans) en Slovénie. J'ai pleins de quesion à propos de l'interrail.- Combien de temps faut-il réserver à l'avance le train ? (Nous passons par Vienne (AT)). Cette réservation est-elle payante ? - Y a-t-il des limites dans la taille ou le poids du bagage ? - Si nous prenons le train à 19h et arrivons le lendemain à 9h, ça compte pour un ou 2 jours de voyage ? Merci d’avance !
Hi, Ik heb een 2e klas interrail. Kan je hiermee een 1e klas zitplaats boeken? Het gaat om een reservering bij Deutsche Bahn, Keulen - Bazel. 1e klas is slechts 1,80 duurder dan 2e klas. Gr,Henk
We have tgv seat reservations for next sunday, but the train has been cancelled due to strikes. No rebooking is possible because all alternatieve trains are fully booked. We have to revert to slower local trains. SNCF offers a 20% reimbursement, but we cannot get this because the seats were booked through interrail. How can we be reimbursed by interrail? We cannot find any information on the website.
I’m trying to get seat reservations from paris to london on 12/30. When I’m NOT logged in it shows there is availability but when I login it states there is no price. I’m confused. This is my first time
Hi my family is currently in Paris France right now with 1 senior and 2 Child and they are a party of 9 havingtroublE with booking for their Eurail seat reservation on their trip to Paris to Lyon on December 25. Please Help. This is what is Shown on the booking for their seats they are hinding 1st Class tickets. Please Help.
Hi, Do trains run from Valencia Estació del Nord -- Cordoba via Alcazar de San Juan i.e on the route as described here https://www.theguardian.com/travel/2022/apr/05/rail-route-of-the-month-barcelona-to-cadiz-the-slow-train-right-across-spain?I cannot find any trains from Valencia- Alcazar de San Juan on renfre.com.Thanks!
Hi we're booked from Strasbourg to Paris est on Jan 4th to arrive at 14.05 .…However I've just realised our eurostar booking from Paris nord leaves at 15.13 …Will that be leaving ourselves too short a time to check in for the Eurostar??And can I change my strasbourg booking to an earlier train or do I have to cancel & rebook?? If I have to cancel what is the cancellation fee ??Many thanks
I just checked availability on a connection on https://www.interrail.eu/de/book-reservationsBecause the critical connection was available, I bought the interrail pass. Now, if I use an incognito tab, the connection is still available, but with the pass, it shows up as “unavailable”.This is, at best, scammy and bait & switch behavior.
Bonjour,J’ai enregistré récemment mon voyage sur l’application “Rail Planner” via l’onglet “My trip”. Dans l’onglet “My Pass” j’ai accès pour chaque jour de voyage je peux cliquer sur “Show Ticket” et un QR code apparait. Cela suffit-il pour monter à bord des différents trains que je dois prendre?De plus, pour les trains où des réservations de places sont requises, comment dois-je m’y prendre?Merci d’avance. :)
Dears, I am wondering if it is possible to make reservation in advance before buying EURAIL PASS.I heard that some trains require Pass number to make the reservation. Thank you in advance.
Hi everyone, we are planning to travel from Germany (Frankfurt) to Sweden (Stockholm). We bought the mobile pass and now face the same issue that many seem to have: our night train from Stockholm arrives on 03.01. in Hamburg. Afterwards the app doesn’t allow us to add a train to Frankfurt because “our inbound journey took place on the 2nd”. And while we cross the border to Germany somewhen on the 3rd, the last stop of the train before Hamburg is in Denmark at around 11pm. Therefore the trick to split the journey doesn’t work. Attached screenshots of our connection. Does anyone have an idea how to solve this? Many thanks I advance, Tim
Bonjour,J’aurais voulu être éclaircir car j’ai effectué mon voyage sur l’application Rail Planner mais aucune de mess réservations n’apparaient sur mon compte personnelle via le site internet. D’autant que je cherche à réserver les places assises que je dois payer pour certains de mes trains mais je n’y parviens pas. Merci d’avance.
My train from Paris to London was cancelled, I can’t change the ticket because I can’t travel the days before, and so I have to cancel my hole trip to London…Refunding for Paris-London was possible, as the train was cancelled (the reservation was made with SNCB and no problem).So, what about the way back, London-Lille ? Yes, the train is not cancelled, but… The reservation was made with eurail, which says “No refund”. Does anybody has any idea for how to get refund ?
Hi, I am trying to book my journey reservations from London to Edinburgh on 29th December and the eurail website shows that I need to book reservation from ACP website. Also it is mentioned in “more ways to book” that I can use LNER website to book free of cost opposing 10$ fee in ACP rail. I want to know that can I board LNER train with just the seat reservation with my Eurail Global pass as the LNER trains are different timings on the LNER website and when I check the same in on Eurail seat reservations page the timings don’t match. The Eurail website only shows the trains listed on ACP website. I have booked free seat reservation for my journey but will my pass be valid as the same train is not listed on Eurail website only the “ways to book’ section suggests LNER website.
Hey Guys, a small pretext… I want to go from London to Zurich on 1st January but all the Eurostar trains were sold out from LONDON-PARIS-ZURICH. So I gave some time and found seats in a train from LONDON-BRUSSELS. I am reaching Bruxxeles Midi at 11:15 AM and have reserved this seat. But from Brussels to Zurich there is a train at 12:25 PM from BRUSSELS-FRANKFURT-ZURICH operated by ICE. It says that no seat reservations are required for the same. But other trains like THALYS which require mandatory seat reservations are sold out. So I wanted to know that can ICE train from BRUXXELES-FRANKFURT-ZUERICH HB get full or something and I won’t be able to board at that moment without reservation? Because If this is the case than there would be no other option for me there to get to Zurich and I WILL BOOK THE NON MANDATORY SEAT RESERVATION.But if I can get on the train without any trouble than I will save a few bucks. Please suggest as I am travelling with a Kid and it would be really inconvenie
My husband and I are heading to europe for our honeymoon, however we wanted to take the sleeper train from Paris to Venice. However, I can’t seem to reserve a spot. Would anyone know if it’s still in service?
Im going from strasbourg to Geneva on Wednesday Dec 21st. It says seat reservations are optional and available. Should i make one? Or no? If I don’t make one, what happens? And how will I know which seats on the train are taken and reserved and which one I can sit on? thanks!
I'm American, currently in London and booked a hotel for Paris from Dec. 23 - Dec 26..Looking.at regular Eurostar the prices were super expensive. (Last minute trip) I aslo see it doesn't run on the 26th either when mymhotel stay ends. I also had a trip planned to go to Amsterdam Dec 28- Jan 2, so I thought instead of going back to London , I'd go to Belgium in between and book a hotel for the 26th and 27th then head over to Amsterdam.I belive I could get a eurail flexi pass 1month 5 ride ticket that would handle each stop. I am hoping the 'no trains' on 26th is only for Eurostar and I can find some other train to get to Belgium. Would I need reservations into and out of France only(plus 30 fee on each)? Let me know if this the best/ cheapest way to go or if there's a better route. Thanks in advance.
Hi all, I really hope someone can help us! My husband got us a 4 day in a month train pass about a month ago. At the time, we planned to travel on the 17th, so he activated the ticket. However, when we went to make reservations he couldn’t reserve on the 17th and we had to reserve for the 19th instead. He forgot to un activate the train on the 17th and it is now showing he used one of his travel days and we havent gone anywhere! Any help or suggestions would be SO appreciated.
Dear Sir, May I use my 1st class EUROPASS to onboard Business Premier on EuroStar train ? Do I need to pay additional charge except seat reservation fee ?Thank you for your further guidance. Phil Lu
Sorry if this has been asked before ;-) We have a Global Passes and can see from T&Cs and other questions asked here that our outward journey (Edinburgh to London with LNER, London to Brussels with Eurostar) is covered. My question is simply this - we intend to use the sleeper from Brussels to continue on to Vienna that evening. So my question is - am I right that all that is covered. I am 80% certain and have both Eurostar and Nightjet reservations booked & paid for. It is just that I woke up in the wee small hours this morning with the thought in my mind - what happens of I’m wrong! Any advice will be welcomed and thanks in advance
hi, i’m having some problems with the reservations of the seats:on the Rail Planner app the price is 12€ for all the classes, on Eurail website the price is still 12€ but when i click on it, it magical become 22€, how is this even possible and how can i fix it?
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