Train connections & reservations

We are returning to Edinburgh from Cologne on 27 July a strike day. We can get to London as Eurostar say they are running but too late for our connection which is after LNER have ended their service for the day due to the strike. Can we use our pass the next day? 

Thalys has sent me an email this morning saying that my train from Bruxelles to Paris has been cancelled due to rolling stock problems. The company website says that all trains from Bruxelles to Paris are cancelled from 01/08 to 07/08, so I can’t rebook a train on the same day and I have to ask for a refund. Thalys says that I have to contact my initial point of sale, that is Eurail.com. How can I obtain a refund?

Hi!I will be traveling around Europe with a 15 day consecutive Eurail pass. My mum will be joining me for only 2 train rides, is there any way to book our reservations/seat together?Thanks :)

I am trying to book a reservation for the TGV from Paris to Barcelona on the 15th (September). Now I’ve read about the issues with Spanish rail companies and having to book tickets locally, at the train station and I’ve been trying to perhaps book via SNFC or RENFE online, but how do i make sure I don’t end up paying the full price? Correct me if I'm wrong but I'm assuming these tickets are still covered by the Global Pass. Could anybody help me out with possibilities to still book my ticket in advance? I’ve seen several numbers I'm able to call but, again, I'm not sure how to get the ‘discount’ of the Global Pass. This is my first time traveling by train and I would appreciate the help tons, thanks!

I last used an Interrail 30 years ago as a young man, I’d love to go again with my son, but the awful ‘reservations’ problems that I’ve been learning about on almost all trains in France and Spain (also elsewhere) is making me think twice!!I really don’t mind paying E10 for a reservation on a high speed French train or E8 for a Spanish train, but the huge bureaucracy involved just to make a reservation seems ridiculous, in 2022! Phone calls, ticket offices, calling German railways, Belgian railway website, cover numbers, what the hell is going on! Without reservations you can’t easily plan - OK if you’re a student with 3 months to spare, not so good if you’ve only got 7-10 days.However, I do understand that Interrail Management can’t control the policies of national railways. So the main subject of this post is: are the Interrail Management aware that there are 2 simple things they could do to make their customers’ lives much, much easier? Yes - their customers!Update the app to allow

Hi travellers!As mentioned in the title yesterday I booked my seat reservations and received the email confirmation with all my tickets. But today these reservations still don’t appear here on my profile in the interail website. Is it everything ok or you think I might have some problems? Tickets seem fine to me and I received all of them without any problems. Just a bit confused about the missing seat reservations here on my profile as I said. Thanks in advance for any help!Best,Alessia

I want to go from Holyhead to London on 11.09. But how can I book something and I know I am very late are there any other options maybe without any reservation?

I missed my trip because of a track change 2 minutes before departure, which even wasn't announced in English. Now if I book a ticket for the next train it will cost 22 euros more. Can I get compensation for it? 

Hello!I need to buy a train ticket from Firenze to Basel. On the railplanner it says there is a trip from Firenze SMN to Milano Centrale, then Milano Centrale to Arth-Goldau, then Arth Goldau to Basel SBB. I can buy a train tickets for all these section except the Milano Centrale - Arth Goldau, for which the website says “Tickets unavailable”. It is an “EC” Eurocity train. Why can’t I buy it on this website? Can I only go through the rail planner app to buy the ticket for this section of the trip? Also, I’m not too familliar with the train system in Italy, are the trains usually on time? Are there often train problem?How much time do you think is needed to switch trains at Milano Centrale? Thanks so much!

Hello everyone!I booked the seat reservations, receive the e-ticket in my in-box but a few days after that it disappeared in the reservation overview page. Is that normal? Do i have to something about it?Thanks in advance for the response🙂

when do renfe reservavtions become available? tryna book 21st oct - 29 oct barcelona-malaga -and they say theyre not released yet...

Hey guys! I have literally spent hours trying to figure out my trains. Low and behold after all of my careful booking, I've gone and booked myself on the wrong date on the Eurostar. I need to travel the day before. is there ANYWAY I can change :(

Hey there,I am from Germany, have an Internal global pass and ran out of outbound journeys.Nevertheless, I want to go from Munich to Vienna by night train, but I can't buy a separate ticket from Munich to Salzburg from ÖBB - it says „Ticket nicht verfügbar“.Is there any way to use my Interrail pass on the Salzburg-Vienna portion? I’d prefer not to take another train to Salzburg and change there…Thanks,Felix

As requested by eurail.com, I supplied my accomodation address when buying seat reservations for 6 of us to ride from Paris to Barcelona on 1/10/22.   The accomodation office wasn’t open when they delivered the mail so now it’s sitting back at the post office (the accomodation told me they missed it)   I’m still in Australia so obviously can’t collect.  Will it sit there safely until I arrive in Paris on 29th September?  That will mean it’s there for over one month.   Thanks in advance for your help.

Hello, is it possible to use the first class seat reservations sold to me by SNCF over the phone but I have a 2nd class global pass? Their weren’t anymore seat reservations other than 1sr class and desperately needed this train for this day. We are using these seat reservations for the train from Paris to Barcelona and is a TGV train. Thank you. 

Ik reis op een zondag in november op mijn driemaands global van Amsterdam naar Parijs en moet dan de Thalys nemen. Ik heb de toeslag van € 30,- gekocht en ging er vanuit dat ik het Nederlandse deel van het traject zou kunnen dekken met mijn Weekend Vrij, maar ik begin nu te twijfelen. De inbegrepen outbound heb ik dan al gebruikt (wil ik morgen, 2-9, gaan gebruiken).Gaat dat goed?

Hi All!I'll be visiting the UK and would like to purchase tickets for a one day trip to Paris and back.  However, when looking up information,  I'm a bit confused as to what to pay?  Would like to do 1st class seats there, but I am reading that I also have to purchase a reservation.   Can someone please guide me to a good website on purchasing tickets and what excited is needed?  Also, do I need a global pass for this one day trip?

Il mese scorso ho acquistato le prenotazioni dei treni che necessitavano di un supplemento, sia quelli cartacei, che quelli digitali. I biglietti digitali mi sono giunti il giorno stesso per mail, mentre quelli cartacei sono stati spediti qualche giorno dopo, tuttavia non sono ancora arrivati, tracciando la spedizione sembra che il pacco sia in Italia, ma non si sa quando giungerà a destinazione. Dato che tra pochi giorni devo partire per l'interrail mi chiedevo se fosse possibile ricevere un documento digitale che certifichi i posti sui treni da me acquistati.

Hi guys!I want to travel from zagreb to rijeka. In HZ (national train transport company), which is related to interrail, there is a direct trip from zagreb to split which would be perfect for us, but in the reservation app of interrail it doesnt appear. Instead, there is another one that makes an stopover in Ljubjana (Slovenia), but we only have teh one country pass, so… What can we do? Could we take the direct train without reservation? Or should we take the global pass in order to go to ljubjuana? Isn’t there any option to make the stopover in Ljubjana without having the global pass? Thanks!

We have yet to activate our passes for our trip to Europe at the end of august and we just reserved seats on one of the legs of our trip, only to realize that my fiancé is listed as a female. Does this mean his eurail pass too will say he is “Ms?” If so, is it a big deal or do I need to do something about it?

Hey guys,I’ve been a lurker since I bought my 2 month global pass but it seems like it will fail on the 5th day.Our ticket were supposed to arrive two weeks ago with PostNL but unfortunately the postman marked the parcel as refused without trying to deliver it or ring our bell or give the neighbors or give it to the post office . The parcel is now it’s on its way back to interrail. I tried to contact interrail via email and chat support but they’re not answering. I talked with PostNL but they apparently don’t have any control over it and only the sender can resend it. I talked with SNCF but the woman said she can’t book me another ticket because it’s booked out. We are leaving Germany in 3 days. Marseille is our second stop after Paris. Does anybody know what other options there are? We have reservation but we don’t have the paper ticket. Can we get a copy ticket in Paris office? Do you think interrail will ever answer to us? Even if they do will it every arrive on time? Do you thinks

Hi all, my husband and I are planning to take the train from Venice to Milan, with one folded bike in a case. Can we take the fast train with the bike, or will we have to take a regular one? Thanks!Wendy

At this moment we are staying in Slovakia but we are planning to go to Krakow. It is not possible to book a seat online, so we will have to do that in Ostrava (that’s where we will start the trip to Poland). However, we are afraid the train will be fully booked by that time.. Has anyone travelled to Krakow recently and can tell us how busy the trains were? 

Hello, I am planning to go interrailing in three weeks and starting to book train reservations. I noticed that, for example, when travelling from Wien to Bratislava, Rail Planner App says that you don’t need a reservation. But how can I be sure that there is room in the train 3 weeks from now if I don’t book a seat?? This is making me stress a lot because I don’t want any surprises, like missing the train, when travelling😅

Hi,I’d like to take an overnight train from Hamburg to Copenhagen. On the official Interrail website it says that reservations aren’t required, but in the official Interrail app it says that they are. Which one is correct?Thanks!Anna