Train connections & reservations

I accidentally used my outbound ticket for a trainthat already left the station one hour ago, I meant to use it for the train that goes tomorrow. It was not possible to cancel this ticket, can this be put on the train for tomorrow in stead of the one that I’m not on?

I’m trying to make reservations for a sleeper berth on this train, but although Interrrail shows a range of options with prices, and lets me add them to my cart, it then has an error when I get as far as ‘review your order’ and says this leg is no longer available. I’ve also looked at OBB and DB websites and both show no reservations available - I can’t tell whether this is because these trains are booked out, or because they’re not actually available to buy online.

If you miss the last connecting train due to a delay of the previous train: Who reimburses the accommodation costs in the City you stranded? Could you continue the journey the next morning wirhout using another Travel day?thank you, hanna 

I will be travelling with another person (but not for a few months). I want to add that person to my trip on the app, but their pass isn’t added to the app because we don’t always want to travel together. But I can’t work out how to do it - the only person I can add to my trip on the app is me. I know it can be done quite easily on the website at interrail.eu, but how to do it on the app?Also I set up a test trip on the website (and added me and my fellow traveller) but it didn’t show up on the app, so they don’t seem to coordinate.

To all those who ask the question "what happens if I get onto a train with no reservation if it is mandatory".Currently on EC84 Bologna  to Munich. A couple with passes but no reservation told to pay full fare or get off. No argument and no offer to allow retrospective reservation.Pay or get off. Two travellers now currently stranded in the Brenner Pass. 

Hi, I’ve sent an e-mail more than 2 weeks ago about my trip to Barcelona and probably ‘ve bought the wrong pass. Besides a confirmation of receiving my e-mail I still haven’t received an answer. By now I’ve also bought a global pass cause I thought at least than I can book my trainseats. But now still the texts ‘not available for some travellers’ and ‘pass not valid ‘ appear. So by now I have spent €440,- on passes and almost 3 weeks on searching, emailing and waiting and I still don’t have the traintickets I need (Nijmegen - Barcelona ) and vice versa. Can someone help me out? How on earth do I reach Interrails customer service??

I want to travel from Paris to Ljubljana, and this requires a change at Zuerich HB. The transfer time is only 15 minutes, and this worries me because I have not been to the station before and do not know how often the TGB Duplex Lyria experiences delays. I am worried also because the connecting train is a night train (Euro Night), so it feels important to arrive on it promptly.If you have been to Zuerich HB before, do you think 15 minutes would be long enough to transfer? If you have been on the TGV Duplex Lyria before, do you think it likely for this train to arrive to Zuerich HB later than scheduled?Alternatively, I could reserve seats to get to Zuerich HB 4 hours earlier, and explore near the station if there are any attractions nearby.Thanks in advance!14 minutes to change trains in Zuerich HB station 

Hey Everyone!I have a question regarding the schedule shown on one of my tickets (that is a leg of the train trip from Prague to Amsterdam):In my reservation overview it says that my train leaves at 23.52 on August 1st, but my printed ticket says 00.01 on August 1st (that would be the day before).It also says it would arrive at 05:45 on August 2nd in the overview and the ticket has the same hour but the date is August 1st.Is there a number I can call to sort this out? Has it happened to any of you guys before?

I have booked for 6 people to go from Venice to Monterosso on 11th October 22.  There’s three legs -Venice - Florence (requires seat reservation)Florence - Viareggio (doesn’t require seat reservation)Viareggio - Monterosso (requires seat reservation)I was sent tickets via email for the 2 legs that require seat reservations but nothing for the second leg from Florence to Viareggio.  I don’t understand how I can board a train without a ticket?  This is very different to Australia and I’m so confused.  Thanks for your help in advance. 

I have purchased 2 Global paper pass, and am still awaiting delivery in the United States.  Apparently the shipment is still in U.S. Customs and has been there for nearly 2 weeks.  I am still a couple of months from traveling but just trying to my due diligence in case this pass doesnt show up. I did a search on this site, and it appears several people have had major delays in recieving the paper passes due to issues with U.S. Customs/Post Office.When I recieved confirmation of the purchase of my Global paper pass I recieved pass cover numbers so I could go ahead and reserve seats.  I have done that.  Used the Belgian Rail site and purchased a reservation on Eurostar from London to Paris, and on the TGV from Paris to Colmar, Fr,  I have printed hard copies of the reservations.If my paper passes do not arrive in time, I may be forced to purchase a Mobile Pass, and then try and process a refund for the paper passes I have not recieved.  If I end up purchasing a Mobile Pass, can I use tho

Hi, does someone know why there are only 2 train directions on the interrail map to cornwall/south england? One from london to bristol an one to st. Ives. There are more trains running, can I take them or why are they not on the map?Thanks for your help.

Hi everyone,I have to ask a question. We are going to travel all around the north of Europe and finally we have almost everything booked. But we have one problem. We will be traveling also from Tornio Itainen to Helsinki (start 2.9. 22:16 → end 3.9. 10:45) - seat reservation required. This train is normally in railplaner app and I can also find it on eurail reservation system, but when I want to buy reservation, it writes to me this (viz added picture). Do you know why? Did sth like this happened to somebody?Than I checked the train on www.vr.fi and its completely empty. I also write on their customer service and there they told me, that only seat reservation without ticket I need to buy it through calling their service or in Helsinki train station (in where I am traveling, so I wont be able to buy it here). Did anybody had the same problem and solved it out somehow?Thanks a lot 

Hi, I have a question. I bought Eurail Pass from an agency.I have two versions of Eurail Pass as the second version was issued for correcting surname which was shorten the last 4 letters by an issuer of the original pass (it seems surname is too long).I have reserved tickets of high-speed train from original version of Eurail pass. However, the conductors will validate my high-speed train tickets and my second version of Eurail pass.I’d like to inquire if there will be any problem of unmatched name/QR code or anything at validation ?Thanks you.

I purchased 6 Global Passes for my family of 6.  When I did the math it made sense.  But then when it came to booking I realised that trains were not always going to be my best option.  I now think I’m better off cancelling my global pass as it’s $3600 AUD that I can put into our holiday.  My question is; with the 2 reservations I have made what happens to my reservations.  I still need to take those trips.Here’s what I booked:Paris to Barcelona - 1st October 22 @10.12am - I paid USD $232 for my 6 set reservations.London to Paris on the Eurostar - 28th September - I paid AUD $197.76What happens if I’m on the train and they ask to see my Global Pass and we don’t have one?  Is there a way to pay the difference without cancelling my tickets as they’ve already been posted out? Thanks in advance for your help. 

Hello !I wonder whether or not a travel in ferry is counted as “ a day” with a “10 days in 2 months” global Interrail Pass ? For instance, if we are in Bari (Italy) on July 13th and we go on Patras (Greece) on July 15th with no additional train this day, do we still have one day less due to this ferry trip?Thanks a lot in advance for your help !Sophie

Trying to book the direct train (1hr 56min)  from Brig to Milano Centrale on Sept 13th - i see thats available the weeks after that but not on Sept 13th or the week before.  Can anyone tell me why its not available on that date or what the best way to get from Zermatt to Milano Centrale in the shortest time with the fewest transfers would be? We are a family of 4 adults and have a 1st class one month Eurail pass.  Thanks in advance.

Hello, does anyone know why there is no train from barcelona to santiago or from santiago to porto after 13 september?

Hi, I’m in need of assistance. I bought a Eurail pass and was told to book my reservations for my Spain tickets at the ticket booth. However, I’m nervous that they will sell out before then. My trip break down is as follows:  Sevilla → Madrid on the 27th of August Madrid → Barcelone on the 29th of August Barcelona → Valence (France) so I can get to Marseille the 31st of August please let me know!!  

When I go for buying the reservations, interrail proposes me options that it's impossible to buy. How can I organise in advance my travel in this way, if I can't know before the trains I will be able to take or not?I think it is really a problem that false options are proposed when preparing the travel. I've gone to buy the tickets immediately after preparing the travel and a lot where not able to buy. 

I would like to refund my reservation for the NT 472 from Bucarest to Budapest - has anybody been successful in doing this before, and if so how would I go about it.I would also be happy to swap to the same journey on a different date, if that would be at all possible.Thanks!

Hi. Is the night/sleeper train from Madrid to Lisbon available again? Or is it still suspended?Are there other night train options? How about a sleep bus?Thanks.  

Hi, the page advertises for tickets that require no previous seat reservations, see here.When clicking on any of these ticket offers I get redirected to the global pass, which then says it requires seat reservations.Does anyone have encountered that question or went through an interrail ride without previous reservations?Thank you very much for answers :)

Hi everyone,I’m planning to travel from Kassel, Germany to Velje in Denmark soon and it will be my outbound trip from Germany.When I look up the trip via the Interrail app, it shows me a route with a 23 min train-transfer time in Hamburg. As I’ve had quite a bit of delay traveling with the Deutsche Bahn lately, I would like to take an earlier train to Hamburg. However, I cannot seem to be able to set up the desired transfer time in the interrail app so I’m wondering whether I could just book the two connections separately; that is, Kassel-Hamburg and then Hamburg Velje.While I suppose this should be possible, will both trains still be included as part of my outbound trip from Germany?

Hello! I’m having trouble reserving some trains throughout my trip, because it says it’s no available. For examen, a train from Prague to krakow on September 12 (ec 115) from 10.02 to 17.06 hoursI cannot book it online or on the appI’ve had this problem with other reservationsI cannot book it in the country of departure because it would be just a few days before and I am afraid there isn’t gonna me seats

I have purchased a global pass with my family. As the interrail.eu website was a mess during thepromotion, I ended up puchasing the pass through another reseller.On the interrail.eu website, is there now an option to make reservations? Their system does not recognize that I have a pass as I purchased it elsewhere.Is it possible to enter my pass info somehow? Do I now need to make reservations through the national systems that I saw described elsewhere on this forum? Thanks