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Hi, I have booked reservation tickets from me and my souse. Now I want to book tickets from my kids but the system is not allowing me to book for them separately. Will I have to cancel my books and then book for all of them together? Or how can I book for them separately on the same train ?
Hi,I am trying to book several trips between England and France and within France. I select my train and then when I try to proceed to checkout I keep getting the error message shown on the screen shot attached. Please Help!Thanks,Jennifer
Hello, I’m planning to go to France (Lille-Lyon) and am curious if anyone has experience with the following: I’m comparing booking a seat reservation via the travel.b-europe website and via the interrail website, and I am particularly interested in the refund policy. I found this:Interrail website: cost of seat reservation: 12 euros, yet I did not find whether you could get a full refund when cancelling before departure. Travel.b-europe: cost of seat reservation: 20 euros, and it seems you could get full refund if you cancel before departure (so-called “High Flex” fare, yet there aren’t many details about it to be found, so I am not so sure about this one either).Could anyone confirm or correct the information I found, as it could be possible I will have to cancel this trip because of personal reasons, and that’s why I am searching for the most convenient ticket option. Thank you very much for your help!
I have been trying for several days and the website for seat reservations for first class ( I also tried second class) is not working. I guess only at train stations reservations can be made, this is what information from Deutsche Bahn said. Entur from Norway does not answer telephone, I tried twice and waited each time for more than 20 minits. Deutsche Bahn information was very helpful.
Hi in a couple of weeks im going interailing and to be safe have made all the appropriate seat reservations. However on one of them it says they expericed technical difficulties and i have been charged but havent recieved either the tickets that experinced no problems or a refund and am unknowing of what i should do.
I am trying to book the following and when you get to travellers details it bounces you back to the search section. I have tried booking each on their own, with the same problem.
Hello,I am struggling to buy seat reservations. Every time I go to checkout, I am able to enter my billing details, but when I try to progress and I click “go to traveler details”, NOTHING HAPPENS. I have been trying for hours, and I have tried on my phone as well as my laptop, on wifi and on data, and still nothing happens. It just remains on the cart webpage. I am starting to get extremely sick of this. Please help if you can. Thanks!
we need immediate help! Since 10 days we wrote the interrail support an important request.We can‘t book the ferrys for our trip in September. We have the 4 day greek island pass and if I wann to book the first ferry, the screenshot in the attachment occures.We already booked three ferrys but we canceled them because we didn‘t reservate them in the correct row. We called the Attica group but they said you should fix the problem.We already booked all the hotels and the flight and if you don‘t respond soon it was all a waste. We beg you to help.
When attempting to complete a seat mobile app seat reservation from Naples-Venice 8:09 01/07/22 I am able to select the reservation I want and fill in billing address. However when pressing the fill in passenger details to get to the next step either nothing happens or it takes me back to the home page. Any idea what I’m doing wrong?
It’s quite frustrating because I can’t press the “continue to traveler details” button. I have tried to book for only one trip after I read that usually that happens when you try to book several trips at once, but it’s still not working for me. Not loading, nothing. Any solution to this?notes: I have the Eurail Global Pass and traveling with 4 travelers
I received the confirmation email with the e-tickets for the journey except for one. I have emailed Eurail and tried calling - no response. How do I get a response from them? This is very frustrating.
why does my app say something different than the website
Hello,my trip to denmark starts on monday. I tought i already have all the information and tickets required but now i am reading different things about the seat reservations in Denmark. The Interrail App says, that no reservations are required on the trains but some people here said that they are mandatory. What is correct? The train would be an IC between Odense and Kopenhagen at 5:56 Thank you very much in advance!
We want to travel on a direct train from Barcelona to Seville in Oct over but not clear how to book seat reservations with our Interrail 2nd class pass? Advice greatly appreciated.
Hey, I am travelling to paris from the Netherlands and I have 4 changes. For some of my trains I have to wait 2 hours, can I exit the trainstation (check out using my interrail pass) visit the city and continue my journey as planned, without it being seem as seperate travel days? To sum it up, can you check out and back in, as much ad you'd like on 1 travel day?
Nicht nur hatte der ECB 84 von Rimini nach München am Freitag, dem 19.08, (Abfahrt 10.34) eine erhebliche Verspätung von 4 Stunden, auch waren dort jegliche Sitzplatzreservierungen ungültig. Deshalb ist meine Frage ob man denn das Geld für diese Sitzplatzreservierungen zurück erstattet bekommen kann und auch eine Entschädigung für die Verspätung erhalten kann?Darüber hinaus endete der Zug spontan in Rosenheim, weshalb es sich nicht um den ursprünglich geplanten Direktzug handelte.
I'm traveling from Spain to the Netherlands and since many trains are fully booked, I've filtered by 'no reservations required'.This gave me the option of a night jet from Basel Sbb to Utrecht Centraal. When I tried to look up this train, it only showed URLs to making a reservation for seating/sleeping on the night jet. My question: does anyone have experience with NOT booking a seat on a night jet, and still being able to go on the train? Is it possible at all? And if not, why does my railplanner app show this option?
Hello Eurail CommunityMy trip from Brig Switzerland to Milano Italy for August 21 has seat reservations for 2 passengers. How do I cancel the seat reservations for this trip which I have already purchased last month? If I cancel my trip, will it automatically cance also the seat resevations? Will I get a refund for this seat reservations? thanksNathaniel
Hi there! I’m a 3 month pass holder and I’m trying to make a reservation for July 21st. Paris to Spiez. 11:20-17:03. Second class seats. It first says the price is 10.80 and then jumps up to 47.08 randomly for the checkout price. Is that the correct price? Even if I have 2 people on there it should be only be 21.60 with the 10.80 price. I just don’t won’t to over pay if I don’t need to. Thank you for your help!
Hola, próximamente voy a realizar un viaje con interrail y tengo varias dudas. Por ejemplo al hacer el viaje entre Praga y Budapest tengo varios transbordos de tiempo muy corto, unos 10 minutos entre cada tren ¿si se atrasa y pierdo el otro tren puedo usar mi pase para coger el siguiente si no lo he programado?
At last after 2 years we get to use our pass.Plans made moths ago reservations via IR, Oebb and DB as soon as available and app tested and disabled until today.Flew to Catania from UK and 2 nights in Syracuse. Printout of reservation for 1010 for Syracuse to Salerno in hand and passes activated. Journey added from trip.We boarded and set off on time. Ticket inspector scanned passes and looked a bit lost. Came back with colleague and asked to see tickets again. Started to reopen app and then he saw the reservation printout on tableImmediate calm and off they went.Highlight was the last boat train crossing in Europe.8 hours plus and arrived bang on time.
I booked a seat reservation on the Eurostar for 13th September. When do I have to enter the matching rail trip on the Interrail app at the latest?
I booked a reservation for 6 of us from Barcelona to Paris on 4th October at 9.10. It said 'thankyou we are processing your order' and that it may take up to 30mins to receive it in your account. Well it processed the payment of AUD $336.41 however I never received any confirmation email and the reservation doesn't show up in my account at all. So it seems there's been a glitch and I've paid for 6 x reservations I don't have. What should I do?
Hey!I had won an interrail ticket through DiscoverEU. I would like to travel to Istanbul and had already arranged my first few reservations. From Brussels to Videle I have been successful: sometimes through a detour, but that doesn't matter.From Videle (Romania) to Halkili (Turkey), I can't manage to book tickets or make reservations via the app. Since this didn't work, I tried to book a new ticket through the Romanian site, but that caused a lot of side issues. According to the booking, I would have to pick up my ticket at the station itself, but then when completing my payment, I also have to select a station, which does not list 'Videle' as a 'pick-up station' at all. I also can't get contact arranged with the country for the service.Is there perhaps a way to solve this, or to avoid the country of Romania and get to Turkey via a detour, starting from Brussels South on September 1, in the evening, towards Istanbul (pendik) or (halkili).Kind regards,Semih
Hello train lovers! I have an Interrail Country Pass for France and wanted to make a seat reservation for TGV Valence-Brussels. (last part of the trip) - From all information I understood that this train is included for the Country Pass France, but the system does not allow me to book seats to Brussels. Only to Lille.How does this work? Is it included or not? Do I need to buy an additional ticket and if yes, where and how?Thanks!
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