Train connections & reservations

I booked the train tickets for my trip last night. I'm leaving in 3 days. The payment seems to have gone through but I still don't receive any confirmation emails with my tickets. What can I do? 

Quick question,ill travel to London for 4 Days and found a nice connection. But on my way back it seems like every train from London to Brussel or Paris is fully booked with Interrail. Is there any chance that ill get my reservation on the 24.07 or is it normal that every Eurostar Train is booked. (I checked for Trains starting 22.07 - 10.08 and every single one is not available) thanks to your help

Hello, I am very sorry if this question has already been answered.I am planning to travel from Lyon-Part Dieu to Barcelona in September and I have read that it is possible to make a seat reservation per phone (which is new I assume?). Does anybody know what information I need when I make the call? (which cards are accepted and how does this work generally? Do I have to provide them just my card number?) Also, do I need my pass cover number for that?Since, I have 2 months left, there is also the possibility to buy it via the rail planner app, but then I’d have to wait for 6 weeks at least for the paper ticket to arrive, which sounds a bit risky.What would you suggest? Per phone, or online and wait? If it does not arrive on time, is there anything you can do? Thanks in advance,Cheers

I just wanted to let everyone know I have never experienced such a horrible site. This is absurd; the fact that I am not able to book my seat reservations smoothly is horrible. I will NEVER be referring Eurail to another person so as not to put them through the hell I have gone through. I am unable to book anything because this site is trash. There is no customer service whatsoever to help you and the fact I have to go to a community forum of a bunch of other confused people is disgusting. I would honestly cancel my ticket if my friend hadn’t already successfully (after 1.5 hours) gotten her reservations booked. HORRIBLE SERVICE AND WORST SITE EVER! Will never be booking through this scam again .

Compre un pase movil ( Eurail Global Pass ) desde la aplicación no puedo hacer la reserva de asiento, figura el importe , pero no me permite hacer el pago…. 

Hi! Are all the international trains from Serbia currently not running or is the train from Belgrade to Bar (or Montenegro) still running?I appreciate your help!

Bonjour,je voyage aujourd’hui depuis Zürich jusqu’à Vienne, de nuit. Je n’arrive pas à effectuer la réservation du siège qui est apparement obligatoire entre Zürich et Vienne.  Or, j’ai déjà ajouté le trajet à mon pass et j’aimerais savoir comment procéder pour réserver un siège ?est-ce possible qu’il n’y ait plus de place disponible malgré le fait que j’aie pu ajouter le trajet à mon pass ?  puis-je voyager sans réservation ?  merci d’avance pour votre réponse. 

What extra charge is there for reserving the Bucharest-Istanbul train when you hold an Interrail Pass. Also, it seems like one can buy tickets for this train using the Romanian State Railway Company’s website, but not sure if you can use the Interrail Pass on this website? Does anyone know?

Hello,I want to go in a night train from Berlin to Warsaw, the problem is that I found some good routes (with a very good price) in the interrail app, and then when I click “go to webside” and I search for the trains the first disgrace that I find is that the prices are much higher. Then I click on the journeys that appear there and there is a message saying “prices unavailable” and doesn’t let me do the reservation. Anyone knows what can I do? is it possible that in a future I will be able to do my reservation on the trains? Thank you in advance,  Melcior. 

Hey!I booked seats from Pisa to Monterosso and got a mail as follow, what should I do? Just wait? Booking is paid already.  Dear Michaela,   There was an issue with your reservation in order number 0000 Although your payment went through, there seems to be a technical glitch at the moment which means that part of the order could not be confirmed with the train carrier. You can see the failed reservation/part of the order by looking for the status “PRE-RESERVATION MADE” (successful reservations have the status “BOOKED”). Don't worry - you can still get your reservation (our team will re-book it for you).

Hello why the bullet train from milano to rome stay not in your website? For example on 11 october Thank  you Greetings,Martin

Hello, I wanted to know, how through the website of the German train company, the route will be linked to my pass (just with a reservation of seats)? It won't. Reservations are completely separate, regardless of where and how you make them. This also means that you always have to add a journey to My Trip and then (shortly before boarding) to My Pass. Thanks again, I got it!  Hello, Its a question related to the precious post of seewulf :  thanks a lot for this precious post. Can I get a few more details about how to add a journey to ‘my trip’ ansd then ‘my pass’? For example, I found a trip From amsterdam to Copenhagen via Deutsche Ban (night train) → see screen scanBUTThis train doesn’t seem to be available anymore (at least seats reservations aren’t possible and thus it’s impossible for me to choose it!) on the interail website. → seen second screen scan, written in french but it says ‘no places available for reservations” in red. Other solutio

Hi all I need to get from Hamburg to Copenhagen on the 23rd of July. The best train i could find when previously looking was the IC 394 train.When i try to reserve a seat for that train it says that “Reservation impossible”… for all trains leaving in that direction. Is there something happening that i have missed? Is a seat reservation really needed for this route or could i give it a go anyways without a reservation? Perhaps there is another route i could take just in case? Although, to be fair, there doesn’t seem to be too many ways to Denmark from Hamburg...

I want to travel from Amsterdam to Basel with ICE 105 on Monday the 18th July at 08:08. The rail planner app states “seat reservation recommendation” but checking oebb.at and bahn.com it seems that the train is fully booked. As the app says that reservations are recommended but not mandatory, I believe I should be able to travel, but I don’t want to gamble. Can someone confirm or deny? I’m fine with moving around in the train if my seat gets taken.Thanks,

Hi, we have already planned our trip and made the obligatory  reservations but thought of reserving seats for other trains as well. However, now it seems that there is one train left which is full. That's the only train we can use since our schedule has been fixed already (eg reservation on the eurostar later that day). Can it really be so bad that they won’t let us on the train without reservations,  even though they shouldn't be obligatory? The train is re7 from Flensburg to Hamburg, 8.15 - 10.15. I'm getting a bit terrified already, since I have my whole family with me... We wouldn't mind having to stand the two hours, if we can just get on the train!

Hello, I want to  make a seat reservation for this journey, but  this message show up. I’ve already read some things about this message in this forum but I really don’t understand what does it mean. Can someone explain what does that mean? And what are the solutions ? 

Is there any way to find out, before arriving at the station, which platform a train will be leaving from?

I do not succed to buy seats on the day train from Zagreb to Split and they are mandatory.What to do ? 

I specifically chose a train from Venice to Innsbruck to avoid extra costs (train that left at 15:35, see picture). However, I had to pay a supplement of 10 euros because apparently only regional trains are supplement-free. The controller told me that this happens quite often and that Interrail has been told about this several times. I suggest modifying this in the app to avoid such problems… 

We try to make seat reservations for our trip through italy in september 2022. But since months it is impossible to reserve for frecciarossa-trains after 18.september 2022 . Has anybody an idea to help?

Hi Am traveling now, yesterday I made a seat reservation in the website but I didn't get the tickets and it happened twice and the amount charged and that forced me to pay 190 euro for train tkt just to back to rome from milano This is the email I received Although your payment went through, there seems to be a technical glitch at the moment which means that part of the order could not be confirmed with the train carrier. You can see the failed reservation/part of the order by looking for the status “PRE-RESERVATION MADE” (successful reservations have the status “BOOKED”).Don't worry - you can still get your reservation (our team will re-book it for you).Alternatively, if you are travelling soon, you can make a new booking for the failed reservation and we will process a full refund for this (to the same account used to purchase the failed reservation(s)). To ensure that you only rebook the failed section of your trip (you don’t have to rebook the entire route), first check the status

I have Passes for my family.  I successfully made a seat reservation a week ago for one journey/travel day.  Now I am trying to make one for Sat 9th of July, Venice-Rome.  I can find the options using the Eurail ‘Book your Seat Reservations site’.  Some say ‘seat reservations unavailable’, others have availability.  I can add a specific reservation to my ‘Cart’ and add the billing details, but when I try the “Continue to traveler details>’ button it just boots me back to the eurail.com home page.I have tried 2 different browsers from my laptop, and from the Railplanner app.  So far it’s that same step (traveler details) that boots me out. I can see that there are seats available (for regular price) on italiarail.com.  I have tried looking up the trains and potentially making a reservation via tickets.oebb.at, but although I can find the routes and select tickets for them I have not been able to do this step as instructed by eurail for OBB:Before you pick your train, go to the top ri

Been trying for hours on several devices to pay for the reservations in my cart. When I get the “add travelers” button, that brings me back to the home page where ALL information needs to be done AGAIN. I need to checkout. Any ideas from anyone?

Hi everyone! I am trying to take a train at the 18th of July 2022 from Utrecht Centraal to WIEN HBF (Austria). One of the options is to take a train from Utrecht Centraal at 8:34, arriving at FRANKFURT(M) FLUGHAFEN FERNBF (Germany) at 11:49 and taking the train here at 12:01 to Wien Hbf.  Interrail says that this is a popular train, but that a reservation for a seat is not necessary. I have tried to book a seat for 2 people at different timeslots and on different websites (bahn.com, interrail etc.) for a while. First, it looks like I am able to reserve a seat, but when trying to purchase the reservation it always tells me that I have to find an alternative connection.Now my question is, can I still take the above train without a reservation, and for example, stand in the train. Since it no longer seems possible to reserve a seat.  

I can’t make an online seat reservation for my trip from figueres vilafant to barcelona sants. Do I have to buy the seat reservation in the station?