Train connections & reservations

Hi We are first time Interrailers having a nightmare. Trying to book Eurostar back from Brussels in August. Tickets and reservations are showing as available but it won't let us but once put in our basket. Says 'one leg of journey is unavailable'.Can anyone please advise. Frustratingly no phone number to call. M any thanks in advance, deb    

Hi!I want to take a direct train from Copenhagen-Hamburg with DB, but these journeys do not show up when I’m searching in the Rail Planner app. Does this mean that the interrail pass will not be vaild for these trains (even if I book a seat reservation for the train)?Best regards, Alice 

BonjourJe voudrais réserver un Bari Turin, mais suivant le jour où je me connecte je n'ai pas les mêmes possibilités.​​​​​​Il y a quelques jours je pouvais réserver un trajet qui durait environ 8h soit directe soit avec 1 changement, aujourd'hui les trajets proposés durent environ un jour avec au moins 5 changements…Comment est-ce possible ?

​​​​​Hello. I need your help. It’s my first time to Europe :(I have 10day 2month eurail global pass(Mobile).Booked tickets with eurail.com reservation system and received tiekets by e-mail.But few train numbers are differnt between ‘train number on eurail.com system’ and ‘train number on reserved ticket’.So, My trip list on Rail planner APP and reserved train ticket have different train numbers.This is OK? or something is going worng? 1.THALYS, 27/07/2022, Bruxelles-midi → Paris Nord.   1) When searching at eurail.com website the train number is ‘THA 9348’   2) With eurail.com reservation system I booked & received train ticket.       Train number on ticket is ‘THA9448’ 2.THALYS, 01/08/2022, Paris Nord. → Burxellex-midi   1) When searching at eurail.com website the train number is ‘THA 9327’   2) With eurail.com reservation system I booked & received train ticket.       Train number on ticket is ‘THA9427’ Thak you for your help.

Hi all, I know I’m very last minute with my planning but we plan on travelling from Milan to Nice tomorrow however when I got to pay for the reservation this keeps coming up. Any help would be appreciated.  

Hi All,A few weeks ago we made some reservations for our Interrail journey. Those reservations were payed and we got an email that they were booked, but not confirmed yet. Besides that, they also don't appear in our reservation list and we did not receive E-tickets. We already initiated a ticket to customer services without any response. Do you know how we can resolve this issue? Our journey will start on 20AUG22.Thanks!

Hi! I cannot seem to find it, but perhaps you experts know better: Are there e-tickets available for the seat reservations on train RSC9731 from Marseille to Madrid? Or are paper tickets the only option for this route? Thank you!

On Sunday 10.07.2022 there is a strike of local trains in Italy (Regionale, Regionale Veloce and Regio Express)Trenord in Lombardy region (Milan) (trains to Arona Air Show will run regularly)  Trenitalia TPER in Emilia Romagna (Bologna) and this trains will run with an replacement bus instead.  Trenitalia Tuscany (Firenze)Long distance trains like Frecciarossa or IC will run regularly.Check Trenitalia App if trains will run or the website viaggiatreno.it on Sunday before traveling. Last time a few weeks ago in this 3 regions, almost all trains got cancelled due to strikes. 

Hello,my friend and I have booked a trip with the Caledonian Sleeper from Edinburgh to London. The train departures at 23:40 from Edinburgh and arrives next day at 07:07 in London. On the app the trip is splitted by Edinburgh (23:40) → Carstairs (00:20) and Carstairs (00:20) → London (07:07). If we would activate both trip, we would spend two travel days. But we only want to spend the day of our arrival in London (like Caledonian Sleeper conditions says). How should this be handled?

My friend and I have booked a seat reseveration twice now and the money has came out but we have received an email saying there is a problem. There is no tickets on the email and our train is tomorrow morning are we able to book a seat reservation at the train station or is there anything anyone can help us with please.  

Hi. I have bought the mobile pass but sadly i could not reserve a seat from london to paris perhaps the seats are sold out. i checked from 16-18 july all sold out My itinerary is:London-paris 16 july morning, paris- geneva 16 july evening,geneva-bern-interlaken ost-lauterbrunnen 17&18 july, zermatt- amsterdam 19 -20july,brussels 21 july,brussels- london 21 july. If i could not reserve a seat to paris on 16 july, everything else collapse. please kindly help me of alternatives to carry out planned my trip.     

Hello, I have a question.I ordered my pass a week ago, but did not reserve any seats because they said it was not needed. Turns out all the seats have been booked now by other people. Is this a problem?Would love to get an answer!Michelle

Hi. Not a specific Eurail problem I guess - but purchased a ticket with b-europe.com to go from London to Paris with my Eurail pass and the payment went through and was deducted from my bank account but got a message on the b-europe site that the ticket wasn’t confirmed. I then got an email from b-europe saying actually the ticket is confirmed but there were no tickets to download and the email said I was only charged the 4 euro booking fee (even though the full amount was deducted from my bank account). And when I go back to check my tickets on the b-europe website there is no ticket from London to Paris.Has anyone had any problems with b-europe today (8th July)?Thanks 

I am looking to travel from London to Paris using the Eurostar 23rd July using my global pass (2nd class). An error message keeps appearing when booking seat reservations saying that there’s a possibility all pass holder reservations are sold out. Can somebody confirm to me that this is the case? I am also flexible with dates and times however, the same message seems to be appearing. I’m not sure which other websites I can check other than Eurostar, which of course are charging a full ticket price. 

I recently requested a name change for one of the travellers on my trip. The name was successfully changed for their mobile pass.However, when I try to make reservations online, the previous name still appears. And I am unable to edit traveler details for the trip.I've emailed customer support but I have yet to hear from them. It's quite urgent as I need to make reservations soon.

I have found that the website shows constantly that there are seated reservations available for journeys before you buy the pass. But then when you buy the pass and go to reserve exact seats one min later they suddenly become unavailable! On three out of the four journeys I checked and rechecked that seats reservations said it would be possible and then they aren’t after you buy the pass! This feels like seriously shocking and scammy behavior from this website! You should show more updated information so that people can make decision based on true facts.  I would like a full refund!

I'm NOT traveling yet, but my Device is broken.When activating on another device, my reservations are still valid?

The Railplanner app does not show me any trains between Rome, Florence etc, instead saying “sorry no trains that match your search”. What do I do in that instance?

Hello. Ever since the pandemic - and possibly before - it has been impossible to book Interrail reservations between Marne-la-Vallée – Chessy (Disneyland Paris) and London St Pancras on Eurostar. I understand that reservations to Disneyland Paris were - like those to Paris, Lille, and Brussels - a part of the 2017 commercial agreement between Interrail and Eurostar. Marne-la-Vallée – Chessy not a selectable option in the SNCB-International online booking tool and when one calls different booking centres, apparently the availability is not actually loaded. There is no ticket bucket.Please may I ask if reservations to Disneyland Paris were ever a part of the Eurostar-Interrail faring agreement? If so, when were they formally renegotiated/withdrawn?If they were not formally withdrawn, can we get them back please?Thank you. If any part of these questions is wrong, impetuous, or mistaken, I apologise.

Hello,I am looking for the easiest/cheapest way to book train reservations on the following routes:Paris to LyonLyon to NiceNice to Riomaggiore - do I need a reservation for this route?Riomaggiore to Florence - do i need a reservation for this route?Florence to RomeRome to Venice Vienna to Prague - reservation needed?Prague to Dresden - reservation needed?Dresden to Berlin - reservation needed?Berlin to Cologne - reservation needed?Cologne to Amsterdam - reservation needed?Amsterdam to Paris  I am mostly struggling with figuring out what websites to book the reservation for France domestic travel. Some opinions on my other routes would be greatly appreciated.

I want to book a seat reservation for me and 4 others from Munich to Zagreb for an Euro Night train that leaves in 8 days (currently friday, train departs next saturday). However when I go to the interrail website and try to put in all the shipping and billing details the site does not let me continue.Whilst in the menu of the order details, as soon as I put in the country the button of “continue to traveller details” goes from bright yellow to an unclickable grey filtered button. Is this because it is too close to the departure date? Or does anyone know if there is a different reason?Shipping adress in MunichBilling adress in the Netherlands(Selecting the people that I go with is not an issue)

Hi all!My boyfriend and I will be travelling europe in the fall. We are trying to understand how the passes/reservations work.  When we reserve seats, would we be able to reserve seats next to each other if we bought tickets separately or is it randomized/pick a seat when you get to the train? Or if we buy the passes together, when we reserve, since we bought together would it automatically assign us seats together/choose seats next to each other ? Or is it also just pick a seat when you get to the train?  Any info on how this works and if there’s a benefit to booking passes together or each separately!!!thanks a million

I bought a 4-day travel pass for my son and I. For each day of travel, it appears ALL trains are sold out. How is this possible and what are my options? Traveling between London, Paris, Amsterdam, and Edinburgh. Some people have said that although the website says seats are sold out, once I get to the train station, I should be able to book the seats. Is that true? Or should I be looking for alternative ways to travel between the countries?

Is booking the Bucharest Vienna train with an Interrail Pass best done through the Austrian train website? If so, how much extra is it per person to reserve a berth with 2/3 beds?thanks

I’m looking to book 5 x reservations for Prague to Katowice on 31 July and then 5 x reservations for Krakow Glowny to Vienna overnight departing 2 Aug.  It needs paper reservations & says they won’t arrive on time.  (Website said allow 6 days & this is 5 weeks away so I’m a little confused!).  I’m worried about waiting until I get to Prague to buy them in case there are no seats left.  How else can I buy them please?  I’m currently in England and travelling to Prague via Belgium and Germany.Thank you!Karen