Train connections & reservations

I’m trying to book my seat for a train from Frankfurt to Paris on the 28th of july at 16:56 and I cannot find the train when booking my seat. I already have my ticket and my friend can find it and reserve her seat. Please help!

Hi, I have been in contact with the support but to no success. Me and my friends have individual mobilepasses since we will be doing most of the tip together. When I want to add them to the trip and make reservations I need the pass cover number and the issuer. We bought our mobilepasses though this website and the support and other threads have said the same, that you don’t need those just the email. But, the website will not let me make reservations or add the travellers without issuer and pass cover number.We have all contacted the support a few days ago to get our pass cover numbers.How do I do this step by step if I do not need my pass cover number or issuer, like I am supposedly able to?Just FYI, I did click “I purchased my pass on interrail.eu” and followed the septs sent to me by the support.Hope to get some answers soon.

Hello there,I am currently planning on visiting southern France this summer.I cannot book my reservation from Metz to Paris and from Paris to Bordeaux and the way back.It would really appreciate if somebody from the interrail team might be able to help me.Thanks a lot in advance.Yours Leon

Hi there, After planning based on the interrail rail map, we were planning on catching the train from Budapest to Belgrade. It says on the map that this is a 7hr30 day train. However, I cannot find it on the rail planner, yet it doesn’t says that Serbian trains should be available on the app. Furthermore, when i try to google the train I can’t find anything. The same issue occurs from the train from Belgrade to Sofia… Please can someone explain whether we can take these trains, and if so how/where do we book them?  Thank you! 

Hello! Does anyone know if there’s a problem with the website right now? I’ve been trying to buy train reservations for the past week but I am not able to press the button "continue to traveler details" I wanted to make a reservation for a train, for late July and beginning of August. I filled in my name, address etc. but I can't buy them.It says that shipping will take too long and the tickets won't arrive on time. But It's more than one month until the trip, so is it really impossible to purchase them? Might it be why the button doesn’t work? or is it a problem with the website 

I’m planning on taking a night train from Paris to Narbonne the night of July 5th. I’m able to reserve my seat online but for the second part of my trip, Narbonne to Madrid (the next morning), I am unable to make a reservation. I know that’s how it is for most Spanish trains. But what happens if I pay for the reservation from Paris to Narbonne and there’s no seats on the Narbonne to Madrid train. And how would I book that second seat reservation ahead of time?

Dear, I am trying to book 2 seats on the train of the screenshot. But I need to give my Pass Cover number to complete the reservation. How can I get one? Or can someone get me one/help me with it? Thanks in advance, Kind regards, Elias 

Hello community,I am going to travel the UK in July/August, starting in Germany, taking the Eurostar to London and then traveling through England and Scotland to go back. As our timetable is a bit tight (3 weeks time, so much to see), I just want to know how important it is to reserve seats in the UK. I’ve reserved seats for LNR trains because they are mandatory, but reserving seats for example for Birmingham-Liverpool and Glasgow-Inverness via GWR didn't work out due to that they don’t have seats left in their booking system on the days we want to travel. I’m now thinking of reserving seats at the apcrail website, but it costs 6€ per reservation and I wish to avoid that. Is there a chance that seats will still be available if we book them in person at the train station and/or we just board the train without reserving? I don't mind not having a seat, and we only have small carry-ons anyway.Thank you! :)

Hello! I recently purchased an interrail global pass for 2nd class. But when I booked a train for basel-Milano, I chose a 1st class ticket completely forgetting that I have 2nd class ticket... Can I still keep my train ticket or do I have to cancel them and buy them again? Thanks for the help! 

Hello, I’m completely new to all this and was hoping someone might be able to help.I have reserved 4 places on the Intercity Notte 797 from Torino to Rome. I did it through the Eurorail booking app and selected 4 person mixed couchette. I have now got tickets emailed to me and the are seats 5C, 5D, 6C and 6D Does anyone know if these are all in the same couchette? I’d hate to just be in seats…Thanks very much

Hello,I am trying to reserve tickets for Paris to Barcelona and Barcelona to Marseille. Both these tickets require paper tickets to be delivered. I am booking 6 weeks in advance, yet when I put in a shipping address it says that there is not enough time for the tickets to be delivered. This happens even when I make the shipping address a hostel on the way, or any country I put in. How can there not be enough time to deliver to any address with 6 weeks worth of time?

Hey, we are really confused and I hope that someone can help us. We searched for a connection between Stockholm and Oslo on the Interrail Search Site. We were shown four connections for the day. We couldn't book any of them, probably because there are no seats left. When looking on the website of the Swedish Rail Company, there are trains on that route like every ten minutes or so. Why are we not able to book them through interrail and would our tickets be valid either way? It is a partner railline, so we should be fine, but we are REALLY confused…Thanks in advance 😊

Hey everyone, I’m trying to reserve a seat for the bus going from Triest to Villach Hbf. However, when I go to the oebb.at website to reserve a seat, it says ‘ticket unavailable’. Is it possible that there is another way to make this reservation?Thanks for your help!Ward

Hello guys, I have made a reservation for the train Salzburg-Treviso 1:40-7:53 on 08/19, in the Rail Planner app it says that our train is the NJ40463 while in the reservation it says NJ40466.​Does this turn out to be the same train or has there been some kind of mistake?​ 

We purchased global passes but there are no seat reservations available. Is there another way to book? Can we get a refund of the pass?

My two friends and I just bought global passes but when we went to make seat reservations, none were available. London to Paris, Paris to Nice, Barcelona to Madrid, Naples to Rome. We already paid for the passes but can’t even use them. Is there another way to make reservations using the pass? If not we will get a 100% refund, since we had no way of knowing these tickets would be sold out right? 

I am new to Eurail and am trying to book seats for myself and my family from London to Paris, and then on to Switzerland on July 9th. I am having no luck with any of this, unfortunately. My sticking point so far is just getting out of London to the main part of the continent. Unable to book seats. I was directed to b-europe.com and tried reserving seats there, but I don't have a Eurail/Interrail pass cover number since I do not have paper tickets. Please help!

Hey everyone, I read a bit about the time tables being off, got it. I’m trying to book the Eurostar from London to Paris and literally every single one is the wrong time.  My concern is that I’m trying to book my ticket, and every single train on that day has the error message where you’d normally see the price for a reservation. On top of that, every single train with Eurostar for the next month from London to Paris is showing no availability.  Does this seem like something wrong with the system, or is it standard to need to book further in advance to get anything? I also checked the b website people have been mentioning and I can’t even get the routes to show up… Thanks! 

Around a week ago I reserved a night train from Budapest to Rijeka on the 8th of July but didn't realise that the tickets don't get delivered until the 6th of July. By then I will already be travelling so won't be able to use the tickets. What should I do as the eurail booking train website didn't let me get an e-ticket for this train and the customer support haven’t responded to me.Any advice on what to do would be appreciated :) 

Dear Community,if I added a trip to my one-country pass, but miss the train that leaves on that given time, can I take the next one without changing my ticket in the app?Is it mandatory to follow the exact times?Or is it only important to specify from where to where?Thank you for your reply.zsolt

Please Help!  On July 8, 2022, my daughter and I want to use our Eurail passes to go from Paris to Nice, France.  However, we cannot book on the Reservations site of Eurail.  We were directed to go to travel.b-europe.com, and we found trains available there, but in the booking process, it asks for our PASS COVER NUMBER, and we don’t have one because our passes are digital on our mobile.How can I receive a Pass Cover Number for the two of us? Is there an alternative way to book a seat on these trains?

 Hi - I’m having trouble adding the second traveler in my party.  After entering the surname and mobile pass number on this page (I am certain both are correct), I receive the error message in the second screenshot below.  I see that others have had similar problems, but cannot see that there is any other resolution other than to contact customer service.  Is contacting customer service the only solution to this issue? Thanks!   

Have just got a message from Eurostar, that my train departin 19 july from Brussels to London has been canceled. The message tells, that I have to get my refund from Eurorail from which I paid for the seatreservations. But How do I do? It seems very confusing and defenitely not set up for refunding anything.

Yesterday, I had this strong headache with booking reservations:_first everything worked smoothly_I searched connections via “booking reservations” and found the connections I needed_then I made my choice_went to check-out_entered all necessary details (address, telephone)but before the last step, there was suddenly this error “reservations for one of the legs of your journey are sold out” (see pic 1)Ok, I tried again but the reservations were still in my cart. I tried to delete them but it didnt work. System said: “It looks like we can’t remove this journey from your cart right now.” (see pic 2)Weird!Tried to book reservations again today. Now, same problem.What should I do? What can I do? Who has an opinion or a recommendation?Pic 1 Pic 2 

My Wife and I have got a second Class reservation in a first class in Italien.we have one month global pass, senior.PNR VR74F5 and VR74UN.what to do?How is this  possible?