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I have emailed customerservice@interrail.eu 4 days ago regarding why my night train ticket from Genova to Rome shows price of 3 Euros when I have actually been charged 122 euros. The reservation ticket also states it is a second class ticket when I have actually booked the first class couchette. The ticket shows a seat number instead of a couchette number. i.e 14A, 14B etc.
Hi there i was wondering if anyone could help! me and my friends were planning getting the 23:09 train from Stockholm Central → Copenhagen, changing over at Malmo C. This comes up in the journey planner, but it is not available to see in the reservation sections? I have also tried the SJ.se website for the swedish railway services, and it’s not on there either? Any help appreciated!
Hey!I was just about to reserve a seat for train NT 1, leaving Stockholm Central to Malmo at 23.09, June 10. This is visible in the Rail Planner app, but it turns out that this connection can’t be found on the seat reservation site. What’s up and which one to trust..?This is first of many reservation I need to make, didn’t have the best start apparently :D Anyone able to help a first timer? :)
Hi, everyone.I have a one country pass for Italy (I’m travelling in the beginning of July) and I booked my reservations on the ÖBB website, because I saw on the interrail.eu website that I could do that. But I noticed that I didn’t needed to use my pass number during any of the reservations and I thought that was a bit weird.I just received an e-mail from interrail.eu saying that I could start booking my reservations on their app/website and now I’m confused if my reservations made on the ÖBB website are valid or not. Noticed that I have received the email with all of the ticket reservations but I don’t know what to do now
Hi, I have been emailing interrail but I have been unable to get an answer. Me and my friends are trying to get a reservation on a train from Lille Europe (France) to Amsterdam Centraal, however when on the interrail website it doesn’t allow a reservation. The reasons given for why we can’t reserve it seem contradictory, see attached images. One of these reasons is that it can only be booked 90 days in advance, but that day is long gone. What can we do to get a seat reservation on this train? We tried calling the station but it was just an automated voice saying the number didn’t work. Please reply asap as we need this reservation.Train DetailsDeparture and Arrival Date – Friday 5th August 2022Departure from Lille Europe – 20:30Arrival at Amsterdaam Central – 23:11Thanks,Maria Chiara Grech
Hello, I have a question about réservation and train not on time. I need to take a train to arrive in a city in which I can take my Interrail but thee problem is that : between the 2 trains there are only 15 minutes. My question is this : if the train before is late and I can’t take the train intrerrail that I have reserved, what can I do ? Can I take the next whithout making the réservation or I need to pay an other ticket ?
Recently I have been looking at the trains into Athens Greece from Prague. In the Rail planner I went from Prague to Athens and found no trains. Then I put Belgrade, which didn't even come up. Finally I put Skopje Macedonia to Athens and also couldn't find a train. Is there something I'm missing here? Or is there no longer a way to Athens with the eurail?
Does any of you have informations about the train network in turkey right now?
Are there alternative ways other than the Leonardo express that takes you from Rome termini to the main airport?
Hello everyone,I won the interrail global pass (7 days of travel over a month) and I have problems to make seat reservations.I plan to leave this summer from July 30th to August 15th from France to Germany, Poland, Hungary and finally Austria.When I try to book my seat for the trip from Berlin to Gdansk by train on July 31st, on the interrail website it says for all trains: "Prices unavailableNo prices were found for this route. It is possible that seats for Pass holders are sold out. Look for another route or see "More Information" for other booking options. If Pass seats are sold out, you will need to purchase a full-fare ticket to travel on this train".I would like to know if all the seats are taken (I would be surprised if this is the case since all the trains every day for several months show this)I am waiting for your feedback Thanks a lot
Hola: Por favor me pueden dar un correo electrónico o un teléfono a donde llamar. desde Barcelona. Realice mi reserva para el viaje Barcelona - Paris, pero en mi interrail no me aparece el archivo para descargar la reserva e imprimirla. Hice esta reserva hace una semana. gracias Por su ayuda
Hi Everyone,I’m sure you guys have had plenty of questions like this so far, but I’m at my wit’s end here. I’ve had no END of problems with my Pass, and this latest one is infuriating. I’ve been trying to book a trip from Venice to Verona on June 17th for DAYS now. Every single time, there has been a ‘prices are currently unavailable’ error. Other sites still have tickets available, so I know they aren’t sold out: moreover, the entire DAY will not load. I’ve already had to buy multiple tickets on other websites, defeating the purpose of this pass, and I’ll be damned if I lose more money to this. Any ideas?
Hi, our family of 3 need to travel from London to Paris on 6/12 and I have not been able to make seat reservation from both EURAIL nor b-EUROPE.com. In EURAIL, I can’t find the available. But I can find available time in b-EUROPE.com. But when I enter the pass cover using the pass numbers in my global pass purchase confirmation email, it said my number is invalid. Can someone helps me please!
Hello!I plan to take the train that is in the picture. Although seat reservation is not required, do you think it’s better to do it? Will I always be able to board the train, even if it’s full?Thank you!
HiIm trying to make a seat reservation on the night train from Warszawa to Budapest, but I’m not able to do it in any web. How can I do that?
I am trying to book a trip from Offenburg, Germany to London on 26/6. I would prefer to travel through Lille so we don’t have to change train stations. There are options but the site keeps saying pricing/reservations aren’t available at this time. I’ve had this issue daily for the past week...which means I’ve been reserving just 1 trip per day. If I try to schedule more than 1 at a time the website goes crazy slow. I really need to get this scheduled. Does anyone have any ideas? Thanks!
Help!So we are currently trying to reserve the seats needed for our trip in August, but now that we have found, and selected, all the trains and seats, for some reason the button that says “continue to traveler details” can’t be clicked.We have filled all the boxes that could be filled. This is how it looks:I have blacked out private informationThese are the tickets (seats) we are trying to book: Does anyone have an idea regarding what we’re doing wrong?Any help is much appreciated
Hello!I'm from Lyon (France) and I would like to travel to Budapest with an interrail global pass. My plan is to travel from Lyon to Paris then from Paris to Budapest then come back (Budapest => Paris => Lyon). I wanted to know if the journey from Lyon to Paris is included in the interrail global pass ? or only the journey from Paris to Budapest ?Thank you
Hello!I have a travel pass for me and my family. But for some reason we cannot make a seat reservation from Kristiansand - Oslo and from Oslo - Bergen and other destinations. Via de app we can see the possible itineraries, but when we go to the website to book (as it is not possible through the app for some reason), I keep receiving this error: “We can't find any trains that match your search. Please change your search and try again.” I have no idea what I am doing wrong, but it is frustrating as we really want to plan our trip.Can someone help me out?
Hallo,ich will über das Interrail-Reservierungssystem in Norwegen Züge reservieren. Meine Frage ist, ob ich irgendwo bestimmte Plätze auswählen kann (zB Fensterplatz)? Auf den Onlineseiten der Unternehmen kann man leider keine Reservierung buchen.
Hi,I really hope you can help me. I need to book reservations for my and the 4 other people in my group to get on the 11:04 Eurostar from London St Pancras to Amsterdam Centraal on 28/06/22 and also the NJ468 Nightjet train from Vienna to Paris on 23/07/22. I seem to be unable to book these on the interrail website or on the websites for the individual railway companies and it's showing an error message that it may be fully booked. I have however seen this error message before when this was not the case. How do I find out of they are in fact fully booked and how can I get on those trains? I really need to be on them.
Hi everyone,Me and my friend are doing an interrail this summer. We both have our mobile passes in our apps. While planning, I bought a reservation train ticket for us both (two travellers in the same ticket). Will this ticket be linked to her pass somehow? How should we procceed? Thanks in advance!
Is it necessary that I take the next train at the same spot where I left the last one? Or is it allowed to travel otherwise in the meantime. For example: I travel to Berlin, now I chill some days. Does my next ride has to start in Berlin or is it allowed that my next ride is from Amsterd (because I travelled with a car in the meantime for example). Thanks guys!
I'm having two problems with my Eurail pass: I’m not able to do a seat reservation in one of my journeys specific the one between Barcelona Sants - Madrid Puerta de Atocha on the 13th June 2022. I have contacted Eurail customer service about this, they explained that seat reservation between Barcelona Sants and Madrid Puerta de Atocha, have to be purchase on person at the station counter. However as seat reservations are recommended to be purchase at least two weeks prior to travel date, as not many spots are available for holders of Eurail pass, I don't have the chance to buy it until the day of my arrival and departure (13 June), when I need to continue my trip coming from Paris same day.I asked a relative living in Paris to come to a TGV station to purchase a reservation seat on my name, for Paris - Barcelona journey. The TGV officer was very helpful and seat reservation purchase was success.However, I asked another relative in Barcelona to do the same at AVE office at Barcelona San
Hello,I have a global mobile pass.I want to book a seat for July: Napoli to Calabriaon the FR tain.When going to ‘check out’ on the interail reservation website: all the sudden 9€ extra to SEND me a paper ticket!!! (Belgium)we choose to travel with ECO awareness and then are obliged to have a paper ticket?I booked another one yesterday, also frecciarossa train and worked fine with PDF seat reservation.can anyone please clarify why this difference? Not cool..ps: tried OBB website, seat reservation not working (anymore?) for Italy it seems
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