Train connections & reservations

I have had an awful time using the Eurail App.  I bought 4 passes for our family of four. I have used the app to note first day of travel being May 23.  The app didn’t show availability for travel from Milan to Florence so we bought the last few seats available online, not using the Eurail passes! Now we have incurred another $300 that could have been saved using the pass.Is there anyway we can convert the tickets (bought online, now printed at home) into tickets using our Eurail passes. We are afraid to cancel the tickets because they may not be available to buy again through the app.  Help! 

HOw to reserve seats if I am "on the go" and do not have access to a printer?  Can I get a QR code sent to my phone?

Dear people of InterRail,due to cancelled trains I am stranded and can continue the journey only tomorrow.I have already entered the journey which I originally planned in the travel diary. The end point of my today's journey can also not be reached via a different route.I know that the EU passenger rights apply, which entitle me (a) for a overnight stay for the night and (b) continuing my journey tomorrow without the need to use another InterRail day.Since tomorrow I wanted to spend a day stationary, I did not want to use an InterRail day at all tomorrow.My question is now is regarding (b):What do I need to do that I can continue my journey without the need of another InterRail day?I have a confirmation of the cancellation of the trains from the train crew of another train company. The company whose trains are canceled does not have a ticket office here.My tomorrow's journey would 3 or 4 different carriers (all of which accept InterRail).I don't expect that I can just travel tomorrow w

Hi allMe and my partner have second class 1 month  mobile passes. We understand there is a reservation fee on many trains. We also understand there can be a supplement on night trains if we want a couchette, or even a compartment for just the 2 of us. So...trying to book TORINO PORTA NUOVA (Italy) 09:55 PM INI 799 INTERCITYNOTTE to Napoli for 28th March , I come up with a $16AUD booking fee for a seat (ok sure, but I want a bed so I'll pay extra)...or $310.40 for 'couchetta c4 comfort per 1 passegero - compartimento intero'. Those are my only 2 options Even if​ that option means 1x 4 couchette compartment all to myself AND another 1x 4 couchette compartment all for my partner thena) WHY? Why is that the only choice we get? Seems like we get to have 2 seats between us for $16 or a total of 8 individual couchettes for $310???b) Why so expensive when I can book the same train on trenitalia  WITHOUT A PASS but with beds for roughly $190?I have read about some rules which mean people have t

Hi! I added a trip from London to Canterbury, on the way there I had no problem because no inspector came to check my ticket, but on the way back from Canterbury to London, when I showed the inspector the QR code of the e-ticket, he said they don’t take e-tickets so it wasn’t valid. He let me ride anyway, but I was wondering how can I make sure that doesn’t happen again, because maybe other inspectors won’t be so nice. How can I make sure which train takes e-tickets, and what can I do if they don’t? Thank you! 

Hi,I’ve noticed there are currently no day trains to Sicily listed for August (neither in the interrail planner nor on the Trenitalia booking site). Is this an issue of being too early for making a reservation for these?Thanks.

Does anyone know how to link trips together? Or add a traveller? 

The website interrail.eu/en/plan-your-trip  says reservations are not required in the UK for day trains and the app says they are required. Which one is true? And how come the same system says two opposite things?

I bought a 7 day travel global pass  ( with plus so can cancel) and booked reservations.I now wish to exchange this pass for the promotion ticket: 1 month continuous travel .Will my reservations ( which have my original pass number on them) still be valid if I do this?I'm not sure how my reservations get linked to a new pass. 

Hello, I want to book a traintrip from Lisbon to Bilbao (via Lisbon - Madrid, Madrid - Bilbao). All these trains are in the Rail Map, but it seems impossible to book it. How does it come and how can I fix this? 

Hi, in June I'm supposed to do Budapest-Zagreb and then Zagreb - Ljubljana but I cannot find any trains at the Zagreb train station mentioned in the Rail Planner app. Do anyone can tell more about this problem? How can I know if any trains are available and what time are they expected to leave. Thank you very much in advance. 

I’ve booked a six-berth couchette on a sleeper from Toulouse to Paris this summer. I’m wondering if there’s any way to upgrade it to a four-berth, because there are four of us travelling and it would be great to have privacy. It didn’t seem to be an option when I booked (maybe because my interrail pass is standard class). Anyone have any experience of changing a booking like that?

Hello,maybe someone can help.The Interrail website does not work. Trying for hours to book seat reservation from Paris to Florence mid Julye. Is there another possibility? SNCF does not work (can just book full fare). Any ideas? Booked reservation London - Paris a few days ago via interrail website, but unfortunately did not receive tickets yet. Confirmation Email said that tickets are attached, but they were not. Credit card was charged though. Cannot download them in the tool either. Download button is missing. A pity that a community needs to solve problems, because the support does not answer….  :-)

Hello! Ive just bought a 5 day first class interrail pass but I’m struggling to reserve 1st class seats on the Eurostar, it only seems to give me second class option? Can anyone help? Luisa 

Hello! All the trains i'am seeing for Europe in August are not available, is there something going on with the website or is everything sold out?

Hi , Can advise me what is best way(shortest) to travel from Interlaken West Station to Venezia S. Lucia (Italy) using Eurail pass?Thanks

Hello!I recently booked the 1 month continuous travel plan and am looking to start travelling on the 20th June, however I cannot book train tickets through my interrail account as I have an apostrophe in my name which was accepted onto the pass but the website won’t accept ‘special characters’!Any help would be hugely appreciated as the phones are always too busy to be answered and emailing has not been successful as of yet.Thank you in advance!

I’m hoping to travel from Faro to Lisbon, and the eurail app says a reservation is required, but I have to make that reservation in person at the train station. To me, this seems risky, because what if the train is full by the time I get to the station? This is the only train I can take, so I can’t risk it being full.Has anyone ever had issues with a train they were hoping to reserve being full by the time they got to the station? Is there any way to avoid this risk? I have a mobile pass, by the way, if that changes anything. 

I am trying to reserve our seats between Berlin and Krakow, when I am not logged in, I can see the price for the reservation, but when I log in, I get the message “Prices unavailableNo price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board.”Am I missing something?

Hello. For my first day of the trip I have paid for a seat reservation on the route Prague- Warszawa, euronight EN443 Prague 22:05 Warszawa Gdańska 08:52. When I want to enter this connection in the route planner, it is not offered in the Interrail app. So I don't know how to proceed to make everything work properly. Thanks for the reply. Karel Patak

Hello. This year my friends and I purchased the interrail global pass. We are trying to get to Budapest from Athens, but because the railways modernization of Serbia and problems with the scheduel in Bucarest, we are trying to find a route that avoids those places. Is there any way this is possible? Thank you so much :)

I’m leaving to go travelling in just over two weeks and the Interrail website keeps malfunctioning when I try booking seat reservations! It won’t let me press the ‘review my order’ button, there is either an error warning sign that pops up or the webpage just stays stuck. I’ve tried booking on three different devices and none of them will work. Just wondering if this has happened to anyone else, if you have any advice or maybe the contact details for Interrail, because none of the numbers I’ve found online seem to work? 

@hhilppaa  to keep the “How to get reservations” post clean i will answer here.For which date are you looking?Did you follow the Nighttrain reservation manual?I just tried a booking for Friday the 15th July and iam able to reserve with the Interrail/Eurail discount how ever just one berth in a tripple sleeper compartment is left (the train is very popular especially during the Holidays in Slovakia& Austria)

I’m having issues pressing the “proceed to payment” button when booking my reservations. It seems greyed out, and unable to select. Can anyone help?

Hey everyone. I’m looking to make connections between Istanbul - Sofia/Plovdiv - Thessaloniki - Skopje - Belgrade. As showed in the picture, it should be possible to do so but when I look for trains in the Rail Planner, I can’t find any of thoses trains. I am looking for August, am I too early ? Or the trains connections have changed ?