Train connections & reservations

Hi,In a few months I would like to take the train from Bratislava to Krakow. The train number would be EC130. Depart from Bratislava is 10:57 and arrival in Krakow would be 17:09.I checked several websites, including the Interrail reservation system, and it seems almost impossible to make a reservation for this train in advance. Does anyone have experience in travelling with this train and making a reservation?Thanks in advance.Kind regards,JorritK

I thought I cancelled 3 reservations, one intentionally, because I put the same individual twice rather than our two different names/travelers, and two reservations accidentally (through my errors). They still show in Reservations Overview (not cancelled?) after several hours. What do I do? Are they actually cancelled?

I am stuck on the traveller details screen, because when I click the yellow '’review your order'’ button, nothing happens. I have checked the information I entered and nothing seems to be wrong. Because of this I cannot finish my order and reserve the seats. I have tried using different browsers, does anyone know a way to fix this?

Is Paris Noord the only station I can get a train to through the interrail pass or can I get a train to Paris Montparnasse 1 Et 2, also using the pass. It’s from Brussels Centraal to Paris. 

Hello,Do you have to make reservations for the TGV 9211 between Basel SBB and Zurich HB?The app does not display anything, but is of course not reliable.Departure 13u33, arrival 14u26 pm.

Hi! I search for journeys in June on the phone app and they doesn’t appear. Then when I search them through the app of InterrailEU here on the Internet it allows me to see the timetable and book the seats reservations. Then, as I saw this I bought a seat reservation that only appeared on the website and it doesn’t appear on my online pass through the app. I don’t know what to do, because also in the pass, although it doesn’t appear any reservation, from the 7 days of travel I bought it says that I used one. So, I don’t know if it’s counting or if it’s not valid...

Hi, we want to travel tomorrow from Lyon to Barcelona but appear to have misplaced the paper tickets. Can we re-print the tickets in Lyon tomorrow? 

I am having difficulty booking ferries on Anek Superfast online: it does not give a choice for Eurail Global pass on the booking form. I want to book a ferry overnight from Bari to Patras and then back again from Patras to Venice, with a dormitory which I’m entitled to with a first class global pass. I’ve emailed them with no response. Any suggestions would be appreciated. I don’t want to turn up and not be able to get on the ferry!thanks

Hi everyone, I own the Interrail Global Pass and unfortunately I have an issue with the Interrail reservation page. Everytime I’m searching for a trip and available trains, I’m not receiving any output. The page is loading and no train is appearing. After a few hours it’s working for a few minutes. I’m really upset and it’s too hard for me to find or make any reservation.Hope that someone  ​​​​​​has  a solution for this issue. Many thanks in advance!

On ÖBB,  the train number which runs Innsbruck Hbf > Salzburg Hbf on Fri, Apr 29 2022 10:17 - 12:03  is Railjet Xpress 161 + Railjet Xpress 184. And I would like to take this RailJet train. I cannot find the exact same train number in Rail Planner. The Planner shows the train EC 161. So I am wondering if it  is the same train? The EC 161 train is scheduled at exactly the same time but it is a different train number.  And what should I do to add a journey in this case ? Thank you in advance for your help. 

Hi, I’m planning a trip starting in Greece and ending with a few places in Italy, but on the rail planner app when I search for trains every single one (in Italy) says a seat reservation is required from €10? Is this true or can I ignore it? How do I know what kind of train it is, the only info is a code such as ‘FR 9437’?Also, do you have to book these trains in advance or can you just show up on the day? Finally, is there a way to use my Interrail pass to get from Athens to Thessaloniki using one travel day? Thank you so much!

Hi! I am planning on travelling from Venezia Mestre to Rome Termini by the high speed train Frecciarossa. I have a mobile pass and would like to make a seat reservation ahead since my connection time between arrival and departure is pretty short. I tried to use the Eurail reservation tool but I only get an error message when I am about to go to checkout. It has been like this for a day now so I guess it’s not just a temporary glitch. I tried to book online on Trenitalia’s website but couldn’t find any way of adding an interrail discount. I have checked the community for answers but haven’t really find any solution apart from buying a ticket at the station. Does anyone have experience of making seat reservations for Frecciarossa with Mobile pass and could give me some advice? Thanks very much!//Olga

@Nanja I purchased several batches of seat reservations on 3rd April, and three separate charges appear on my credit card relating to these purchases. However, the seat reservations were never sent to me, and I do not appear to have a confirmation number for them. I emailed your support email about this on 4th April, listing the seat reservations I had purchased, but have not received any response. I tried again today and still have not had a response.One of the trips I have is leaving in less than a month, so i can’t wait any longer for these seat reservations (or a response from your team). I have purchase some of the reservations again, but some of the ones I needed are no longer available. Could you please get back to me ASAP on this issue? 

I am experiencing trouble adding my trip to the pass; it states it’s not valid in all countries.I got a Benelux pass, travelling from Enschede (Netherlands) over Amsterdam to Brussels.always when I want to active the journey of an trip to get the QR Code, it gives me an error message saying: „your pass isn’t valid in some of these countries“.I also tested other trains; it doesn’t let me add any trips to my pass. FAQ wasn’t a help either, as well as the customer service.Can someone help me here or has similar issues?

Hey everyone!I have some problems with booking a trip from Arnhem Centraal (Netherlands) to Verona Porta Nuova on 14/04/2022. I actually need to be there before 21.00 to check into my hostel. I thought I booked a trip already, but now I can't find it in the app anymore. So, I made other seat reservations, but these are not in the interrail app. So, I can't make a journey in the app and add it to my pass. Is it possible that some seat reservations are available when booking, but are not available in the interrail app?  

 I have a cat and a dog, I plan to travel from Turkey to Bulgaria in the summer. can I buy a ticket at the train station? do I have to buy all the seats in the compartment? the cat is in a carrier, and my dog is big without a cage.

Hello,I am looking for my pass cover number to make a seat reservation. I booked my interrail ticket yesterday and I found out that you need to make a seat reservation for the eurostar either on the interrail/eurorail website (apparently currently not working) or with b-europe. b-europe requires my pass cover number which I do not have (mobile pass). I wrote an email and initiated the chat support bot to get my pass cover number but to no avail so far (1 work day).Is there a telephone support? I need my pass cover number urgently to complete my booking, I am afraid seats will be taken if this takes much longer.

Hallo! Is iemand bekend met wanneer je weer van Lissabon naar Madrid kunt reizen?

Dear Intervall team,I have a question concerning my trip to Venice. I will take the train the 14th of April from Berlin to Venice. Departure time from Berlin is 7:37h. Arrival time is 23h50 in St. Lucia (Venice). The Interrail homepage says that I have to book reservations for this trip. I called the Deutsche Bahn and asked them. They informed me that for none of these trains a reservation is actually necessary, but optional. I would be greatful if you could answer me regarding this matter, as the trip moves closer.Also, unfortunately the trip does not appear in the Application. So I ask myself how am I supposed to add this trip when its not in the App? (I have a mobile pass). In general, the planning with your homepage is really complicated as the informations concerning the trips are often not correct. Up to date information is only on the homepage of the deutsche bahn. Unfortunately, as a customer it is also not possible to talk to someone of your team via phone in a more direct way

Can I book a place in a sleeping compartment if I have a mobile pass? Do I get a paper or an electronic confirmation? Do I need to print it?

Hi!  I need to make a seat reservation for Milano Centrale - Firenze S.M.N on 21/04/22 for 2 adults. Is there a way to book just seats on TreinItalia? I can’t get the Interrail one to work. Also when I look the journey up on TI it only gives me the whole ticket price. I can’t see an option to choose Seat OnlyThe app says you only need a seat reservation for the first leg of the journey and then change at Pisa Centrale. are there any other companies for Italian trains to book seat only reservations? Any help would be great! 

Bonjour tout le monde, A quel moment les reservations pour le mois d octobre s ouvrent elles, pour aller en Europe Centrale ? Sachant que pour aller Berlin, c est deja le cas. Merci a tous

I am trying to book 3 seats from Milan to Paris on 11 May 6am, first class seats with my eurail pass. However, the price is so expensive at 141€ on the eurail website, so i decided to compare with SNCF. But I am unable to book with SNCF as I am not sure how to add my eurail pass, how do i go about this? 

I bought interrail global pass, can i use Frecciarossa train ?? My journey from german-italy, there is 2 times transit and one journey use frecciarossa train and the train show in 'interrail app' but i read only train with partner we can use, but frecciarossa is no partner with interrail. So anyone can explain this ?

Hello,I want to book a seat reservation but I can only get it via post. Why is that? When I am already on my way there is no chance to get this ticket when they only send on paper with the post.Thank you for answers.