Train connections & reservations

I tried to make a reservation for a journey on Eurostar.  They tell you that you get a confirmation email within 30 minutes.  This happened when I made my outbound reservation.  This time it did not.  Which is why, after one hour +, I thought it  had not worked for some reason, and I tried again.By pure chance, I found a page called “reservations overview” (or something similar) and found that I had made two reservations for the same train in my name.  I also found that I could not get a refund !  And after several hours, I still have not got a confirmation email with a ticket which I can print out (and which I need !), and I cannot even find the reservations page again in the mobile pass …  I am close to tears because the b… thing is so impossible to navigate.  I have wasted hours trying to get back to pages, when I have found that  I am being sent around in circles to multiple pages offering me answers to questions I did not ask but not touching upon the problems I am trying to solve

Hey!I’m new to the eurail community, looking to plan a trip to Italy/Switzerland. I am a bit confused about how the booking system works, specifically for the Eurocity train between Italy and Switzerland. When I did the plan route option, I didn’t see any direct routes from Milan to Zurich, although in the travel planning section it states that there are direct trains. Additionally, are EC trains included in the global pass? I did not see that company listed in the included trains list

I treated myself to a 1st class Interrail pass - it looked like a good idea at the time.  The problem is now trying to make a seat reservation, since obviously reservations are not included in the Interrail pass, when they do not even know you are going to travel on a given train.  In Germany, seat reservation is included for 1st class tickets, so you do not get the offer, on the bahn.de page, to just reserve a seat for the first class (without buying a ticket).  How do I do this ?  Do I have to go to the local railway station, where they have already told me that they know nothing about Interrail, to make a reservation which is possibly impossible to make ?

I used the interrail website to book seat reservations and start my trip but none of these are showing on the app, can someone help?

Can I go twice on the same journey if it is not my country of residence? (e.g. Paris - Zurich)?

I will have a 2 month Global pass to travel.I need to know how or what is the best way to buy seat reservations on trains in the UK.For example  Euston Station to Glasgow CentralGlasgow Central to Euston Station.Can you do it at the Station on the day if your travel?Or prebook before you go?

I have planned to travel from Venice to Lyon the 28th of July. In the Railplanner App, I can only see a train going via Austria and Switzerland. This takes around 24 hours, whilst when I look at the site of the Italian train company, I see a train via Milan that's way faster. Can I take this train with my Interrail Pas too, or not? If I could take this train, how do I have to make a reservation for it? Kind regards, Mels Ubels

Bonjour à toutes, tous,Il semblerait qu il y ait des travaux sur la ligne Prague Cracovie, nous devons prendre le train EC115.Cependant, en me rendant sur le site tcheque, je n arrive pas a savoir si le trafic est perturbé, s il faut prendre un transport de substitution ou si au contraire c est une gare qui n est pas desservie.Merci d avance 😉

I need to book seat reservation for 2 person travelling from Lyon to Paris on 19Jun22 on the 534PM train, can someone tell me if there are still seats available for Eurail pass holders? I want to be sure before proceeding to buy the Eurail pass. Thank you!  

I’m trying to book seat reservations for our global Eurail pass and cannot find the train I’m trying to book on the website. There seem to be no trains departing from Brussels midi station.  This is so frustrating. Am I doing something wrong? 

Hi, I’m going to do an internal next week and I’m trying to book a seat reservation from Nîmes to Barcelona on the website. But I can’t finish the reservation because it says that can’t deliver, but I tried many different countries and it always says that. Can someone help me?

I want to book a train from Paris to Bruges, and it tells me that I have to connect with another train, however it only indicates 5min for the change if the change can be made in 5min

Hello community,I recently purchased an Interrail Global Pass in order to travel to France and Spain next week. My country of residence is Germany.  I’m planning to travel from Strasbourg to Barcelona on Wednesday. I have to book two reservations for that tour: One for Strasbourg-Lyon (1) and one for Lyon-Barcelona (2). When I click “How and when to book” in the app it brings me to the “Seat reservations” screen where it only says: “Book at major train stations”  What does that mean? I actually want to book my reservation right now in order to have a smooth travel without any hassle. The exact same message applies for my tour from Barcelona to Paris on Friday and for the tour from Paris to Berlin the day after.May you please advise how to handle that? My goal is to get my reservations done right now.

How do I book tickets if the app doesn’t work?  Can I use the pass in a railway station ? 

I need to book the tickets from Rome to Salerno and from Salerno to Naples for June 13 and 17 respectively. They don't show up in your app yet. I sent you multiple emails and I have no answer yet. You incorrectly informed me that I could buy them through Italiarail, a service that they don´t provided since 2021. The schedules are already available in other providers apps but not in your app. I bought the eurail pass to simplify my trip and I can't finish buying hotels and flights because you don't update the app. It is a month and a half left to my trip and you haven't charged the trips yet. I need an answer and solution!

I have booked a Eurostar trip St Pancras to Lille and paid the seat reservation supplement but I other than a payment confirmation I cannot find details of the seat reservation? 

I received my seat reservations for the trip in Italy ( 8 pers), but several are missing and others are 3 or 5 times included. What can I do?

We are planning to do a Rail tour of Europe starting in June 2023 from the UK.Even though our plan is to travel first class where possible it still works out slightly cheaper to use the Interrail pass.My question is how do you reserve seats on High speed/Night trains. Quite a few of the high speed trains don’t seem to show on the Interrail planner for some reason. Do you have to go on each train company’s website to reserve seats ? This would be a logistical nightmare.For example we plan to Travel from Geneva to Florence (via Milan) on the High speed network (Travel time 6hr 25 mins) but these trains don’t show on the Interrail planner.It’s all quite baffling….I’m beginning to wonder if it will be easier just to book the trains ourselves and not use the Interrail pass after all.Any suggestions would be greatly appreciated.

I’m trying to book on the 12:22 from Paris to Zurich on the 4th July 2022, on the interrail site it says “Reservation Unavailable”, but on the TGV/SNCF website it states there are seats available to book.  Any idea why I can’t reserve the seats?  If I bought tickets through TGV direct could I be reimbursed the ticket price? 

I can not get up the two train rides I have made for my trip! The app is glitchy and sometimes they switch and show a different train ride than the one I just saw. How am I supposed to get the tickets if it keeps being this way? I am on iphone. 

Hello, me and my friend are trying to reserve seats for the Amsterdam Centraal - Hamburg HBF at 9:10am -2:14pm. We tried multiple times but we keep getting a message telling us about part of the leg of our journey is cancelled. Can anyone tell us what this means? We have reservations to stay the 2 nights in hamburg        

Hello,We are a group of 9 people and we have the interrail pass (2 adults and 7 young people. This summer we want to make the trip and we have to reserve seats on 4 trains:- Barcelona to Lyon- Brussels to London- London to Paris- Lyon to BarcelonaWe want to buy the reservation of all the seats together since we are from a scout group.How do I do it? because on the web it won't let me process it and the Rail Planer application tells me that I'm not registered.Thanks.

Hello, At this moment I was supposed to be on my way to Copenhagen, but due to technical failure at the Dutch railways, I never even made it past Amsterdam. I would like to know how to proceed from here.Attempts to reach out to support while still on the rail failed, as no one could give me any information  about an alternative way to reach Germany so I could continue my travel by train from there.So I would like to cancel my trip from today, as I am unable to finish it, and try again tomorrow. In addition I would like to know how I will be compensated for the inconvenience, now I will have to cancel meetings I had planned for tomorrow.Kind regards,Anna

Hi all, I’m trying to book reservations for traveling from Marseille to Sable (Or Sable-sur-Sartre) on April 24 using my Interrail Global Pass. The Interrail website shows availability in multiple trains, but when I log in it says “SEAT RESERVATIONS UNAVAILABLE” for all the trains… I also checked on https://travel.b-europe.com/ and the prices are more expensive and there is a limited amount of trains (just 2! And I checked on other websites to check if places are available on that day and there are for a lot of trains!).I will be landing in Marseille on April 19, so I guess I could go to the train station to get my ticket but I am scared that there won’t be any places left because it is peak season… Do you think it would be worth it?Also, I have the same problem for my train from Sable to Paris, except that there is only 2 days between the time I arrive and the time I leave so I am just afraid that there won’t be any seats anymore. I decided to get the interrail pass because it looked

Hi,I have purchased a eurail global pass. Today I tried to reserve a seat for a train ride on June-2022. I could see the the train ride in the self-reservation page in https://www.eurail.com/en/book-reservations#/. Also I tried to search for the same train ride in the Rail Planner mobile app. However, the mobile app does not return the specific train ride. I tested in both android and apple devices. Has anyone see the inconsistency between the search results between the Rail Planner mobile app and the self-reservation page in https://www.eurail.com/en/book-reservations#/ ?