Train connections & reservations

when attempting to enter travelers in order to make seat reservations I receive error “you information does not match please check confirmation email for correct information” The information I am entering is correct. I do have the passes entered and activated on the app however to make seat reservations I am required to enter travelers with information...I can’t get this.HELP! I am traveling on Tuesday and really need reservations for my train for the morning I arrive. 

Hi! I’m trying to book a seat in a train from Amsterdam to Paris. Almost every one of the options on the website says: “No price results were found for this connection. Please try searching again or find an alternative way to book.” I also tried to book directly from the Thalys website but when I try to search for trains it says there’s a technical error. What should I do?

I am attempting to make seat reservations on my eurail.eu account but I can not seem to add myself to a trip as a traveller, it states that my details are incorrect/do not match. I purchased my mobile ticket from national rail UK/eurail and have managed to download the mobile app and activate my ticket, but you can not make reservations for the eurostar using the app.I do not have facebook or twitter, so I can not contact customer services. I wondered if anyone could advise/help me with this problem?Thanks!David

I want to travel on the 24th October from Barcelona to Paris on the 10.05am TVG OUIHow do I get the paper reservation copy required as I have tried online but the estinaled delivery date is  in November….I will be home by then.Can I book my reservation at the Barcelona Rail Station assuming this is classified as an international Station and able to do so when I arrive in Barcelona on the 18th October.Many thanks.

I am trying to make seat reservations for my trip in Italy.  I have already gotten a ticket on the rail planner app.  I click on the check out, and it wants me to put in Billing information in the site.   I cannot get past the Country section because it doesn’t have United States as a listed County. BTW it would be simpler if you could do this all within one app.  Very confusing. 

Hey there, i want to go from glasgow to brussel and back in one day. Is this possible? germany is the country where i started my trip and this is day two of my global pass for one month german version:Hi, ich will an einem Tag von glasgow nach brüssel und wieder zurück fahren. ist es möglich wieder in die entgegengesetzte richtung an einem tag zu fahren? danke schonmal für die antwort =)

Hello guys,I am trying to make a seat reservation from Venzia to Roma, but it say‘s there‘s neither a trip nor a traveller. But I already have a valid trip and I already have done some reservations the days before. Thank you,Sophie

Hola, si tengo un pase global que supuestamente te permite reservar en los trenes disponibles, por qué el planificador de viajes me dice que si quiero ir de Valencia a París me cuesta 50 euros? Suelen cobrarte aparte por los viajes o hay alguna manera de canjear eso con el pase?Gracias!!

I will be taking some trains that do not require a reservation. I have a mobile pass and have added the trips I will be taking to my pass. I can see the QR code on the app, is there any thing else I have to do like print a physical ticket? Or do I just board the train with just my eurail pass with the trip active? Because I don’t have a PNR code since the trips are only on my eurail app. Thanks. 

Hello guysI cant make a reservation on the railway app for trains in italy does anybody else have the same problem?

When I am trying to book a reservation for a train Rome to Florence tomorrow, I get this error on the “Book Reservations” page. The search for a trip part of the website won’t load and instead shows this error message. “Something went wrong. Refreshing” 

Hello everybody,We would like to travel from Brussels to Sofia (Bulgaria), the trip is 1 day 20 hours and 20 minutes. And during the trip we are crossing Austria, Hungary, Romania and Bulgaria (before Sofia). My question is : how is it count in travel days ? Does it count as 1 as we go from point A to point B (even with changes) ? does it count as 2 as we have more than 24 hours of travel ? or does it count as 5 as we have 4 changes to arrive ? Hope this is clear :) Thank you

Dear allI would like to take the train from Zagreb to Zadar tomorrow in Croatia. I read on the Eurail webpage that there are some train connections, like this one, that do not show up in the Eurrail planner. Does one of you know how in that case I can show my (mobile) pass?Thank you in advance!Cheers,Iris

We have purchased tickets on eurail.com on the app and all my trips are saved to my pass, each journey requires a seat reservation. Our first train is on oct 6 and I cannot reserve a seat.

How do I make reservations on TGV trains (Paris-Barcelona) when I need seats only? They offer “paper tickets” by registered mail - are there other options to get E-tickets? 

Hello, i wanted to make a seat reservation for next Monday for the train from Munich to Paris. I have a first class global pass, but when i want to make my seat reservation, this occurs.Am I doing something wrong? Thanks in advance for helping!

Hola querría saber si la tarifa de reserva es por persona!??

Hola querría saber si hay conexión entre Estocolmo a oslo. y si para viajar de Copenhague a Estocolmo y después a oslo sale a cuenta el pase.

Hello :) I can’t find a trip to go to Helsinki (from Riga, Tallinn, Copenhague or even Paris) ! But, strange things, I can find trip from Helsinki to Paris. Have you ever have this problem ? Also, if we buy a first class pass do we mandatory need to buy first class seat reservation ? Thank you for your answers :)

Hello,i write you because i have a problem with my second travel day: i want to travel from Paris to Valencia on Sunday the 19th September but the second train from Lyon to Barcelona is canceled because of the storm in the south of France. What do I have to do? Can I take another connection?Best regardsAriane Opitz

Hello there!I’m planning on going to Prague in the beginning of November and I would like some help with getting my trip sorted out. I’ve found the trains i’m going to travel with but some of them say ‘’Additional reservation needed’’ and I don’t know how that works, I don’t really get the support page where they explain it.So the travel plan looks like this right now: Gothenburg C - Malmö C with what I think is the öresundståg, the train name is RE 1105.Then from Malmö C - Berlin Hbf with Snalltaget I believe.From Berlin Hbf - Prague-holesovice with a train called EC 173.It tells me that I need Seat reservation at the train between Malmö and Berlin but how do I do that?Then going back from Prague it’s the same part that I need reservation on again.https://i.imgur.com/SQqVI8P.jpeg Thanks in advance! :)Lucas

Hi, i can book a train from Stockholm to Oslo at other pages, but not from the Interrail. Why can i not find this connection here?

Hi I have added travel jouney to pass but it states seat reservation required for all, is it necessary or can I hop onto train without reservation 

Hello,I tried to book reservations for a TGV (Strasbourg - Lyon) and RSC (Lyon - Barcelona) but nor online neither the service from DB could help me.Do you have any idea what to do?Thanks a lot!

Good afternoon, In november, I am planning a trip from Copenhagen to Firenze for a week. My current trip plan is as follows:ICE to Hamburg HBF NightJet to Innsbruck ICE to Bologna Train(s) from Bologna to Firenze SMNHowever, I have stumbled upon something weird with the timetable from Bologna to Firenze. At dates before the 3. of november, there is a frequent direct line multiple times an hour. At dates after the third of november, it is instead replaced by a slower line with 1 change between the stations. Does anyone else have a similar experience to this or guidance on how to proceed?