I reserved two tickets from Amsterdam to London but the confirmation email I received had to tickets attached to it. Even when I checked my reservations page in my eurail account they were not there to be downloaded. My trip is coming up very soon and customer service said they would reply within a week but I’m not sure they’ll be quick enough. Is there any way to contact them that guarantees a quicker response?
Solved
Missing e-ticket attachment in reservation email, Amsterdam to London
Best answer by rvdborgt
If you contacted customer service, and said when you need them, then there's nothing more you can do. They prioritise requests by urgency.
If you contacted customer service, and said when you need them, then there's nothing more you can do. They prioritise requests by urgency.
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