he cambiado de movil y no puedo acceder a mi pase y viajo en una hora y no tengo el qr de mi billete, que hago
Solved
urgent pass transfer to new device - Train departs in less than an hour
Best answer by rvdborgt
If you have not activated your pass yet, then you can remove it from the old device, and then add it to the new device.
If you've already activated the pass or don't have access to your old device anymore, then you should be able to move it yourself: add your pass on the new device and then follow the steps to move it.
If you can't move the pass yourself, then please contact customer service here:
https://help.interrail.com/hc/en-001/requests/new
Indicate that you are travelling.
If you have not activated your pass yet, then you can remove it from the old device, and then add it to the new device.
If you've already activated the pass or don't have access to your old device anymore, then you should be able to move it yourself: add your pass on the new device and then follow the steps to move it.
If you can't move the pass yourself, then please contact customer service here:
https://help.interrail.com/hc/en-001/requests/new
Indicate that you are travelling.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.