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Hello,I booked my Interrail ticket to travel in europe during 1 month on May 11th 2022. There is written that I can use it during 11 months. Now I´m unsure until WHEN EXACTLY I can start my trip. There are no answers written on the page from Interrail.Maybe, someone can help me. I would be very happy.Greetings from GermanyLena

Hi all, I'm brand new and I am getting confused.I bought a mobile pass and I am now asked to connect a trip to my pass. If I connect the trips I am planning right now and activate it later, can I still change the trips? Or should i for now only add my outbound trip and only connect the rest just before travelling to remain flexible?  Thanks a lot for the information! 

Hi, we are trying to book a train ticket from Lyon Part Dieu to Amsterdam Centraal on the 18th July 2022 but are unable to find out how to book tickets. Can anyone help with this please? Thank you 

I want to purchase travel to about 8 countires in 30 days - I’m not sure what days i’ll be travelling as i’m leaving my trip open - If i purchase the 10 days in 2 months, do I then have to BOOK the days i’ll be using the trains? Or is it flexible via the app or trainstations and I can rock up and select it on the day I want to get the train? EDIT: I’m just wondering if thats possible, if I have to book I might be better off spending the extra $300 AUD for the 30 days continuous to keep my trip open? any help in the next few hours before I buy it would be super appreciated!

Hey there! I’m not being given an option to book a reservation for my train form london to paris, it isn’t giving me an option to book it to anywhere not just paris! Any support would be great thank you! 

Hello, I have a 2-month continuous interrail pass, so we decided to leave without making any special plans and live an adventure. But I have a doubt, Is it possible to book seats directly on the road, and then have the ticket sent via email directly to the device? Because I had read on the site that the reservations were sent by post directly to the house, and this would obviously be a problem since we will be somewhere in Europe.We will leave on July 22nd Thanks for your attention, I await your reply.

Hello,I bought a 3-month unlimited mobile Interrail Pass on 8 May 2022. Can I activate it on April 8 2023 (ie within the 11 months of purchase) and then travel for 3 months thereafter (until June 8 2023, ie travelling beyond the 11 months after I purchased the pass)?Bascialy, as long as I activate within the 11 months, I can travel beyond the 11-month time-frame - is that correct?Many thanks,Julia

So my friend bought the Interrail Pass for me and I got the activation code for the mobile pass. Because I was on vacation and my friend bought the pass for me, through his account but for my name.The point is, for seat reservations through the eurail website, you need to log-in to your account with a valid pass, but I don't have an account as my friend bought the pass for me. So I created an account and thought, maybe the pass will show up on my account because my name is probably saved in the system, but apparently that's not the case. What should I do now? I need to make seat reservations for my upcoming trip but how is it possible if I only have the mobile pass? Maybe I miss something out and can't find the option to transfer the mobile pass into my online account… I hope someone can help me here :) Best regards

How can I reserve seats from Milan to Lugano on Sunday 10th July at 11.10 (Eurocity)? I can’t do it on the oebb.at website. There are tickets available at trenitalia.com but how do I make seat reservations only? I can’t see where to put that I have an Interrail global pass.

I am trying to book tickets from UK to mainland Europe. Using the interrail site I get the message to try again later, and www.b-europe.com says I can only use a paper pass but I have a digital pass

Hi there:As I cannot use my Eurail France pass for us to book seats for 18/July onward (see message below when I try to book seats), I am want to know how I can inactive my Eurail pass and request refund. Can anyone tell me how?Message from the site when I try to book seats:"Urgent message regarding TER trains in Southern France Dear travelers,It has come to our attention that the transport regional authority in the “Sud PACA” region of France (Sud Provence- Alpes- Côte D’Azur) is not accepting Interrail/Eurail Passes on board TER trains.We are currently investigating the matter directly with SNCF (France's national state-owned railway carrier and Eurail B.V. shareholder) to understand what this means for you as a traveler.”Thank you all.Regards;Ken 

Hello. I haven't activated my pass yet. Is it possible to change to a different one? Or I must buy a new one and ask for a refund? The information is not clear to me. I just need to know if it's possible to just change. At this point it's not about the money, it's simply about having more time between travel days. I already emailed costumer support but usually how long does it take to get a reply? I wrote I'd be starting this weekend so hopefully I'll get it solved by then. Thank you to whoever replies. I'm new at this, it's my first time.Ana

We made a mistake with the Eurail pass we originally purchased and are going to have to exchange it for another pass. The difficulty is that we purchased seat reservations with the original pass purchased and now we don’t know how to get the seat reservations applied to a new pass.Is it possible to get seat reservations applied to a different Eurail pass than the reservation was originally purchased with?

I purchased a “Youth” Eurail pass and will be 27 on first day of travel with my pass, but I will turn 28 before I use all my travel days. Will my pass still work since I’ll start using it before I turn 28?

Hi! RailPlaner app is not working for me. Sometimes it just shuts down and when I try to save my journey and open the ticket it’s not working. Instead it says that I don’t have a ticket to in my journey. How can I solve it? Can I uninstall the app and start over or is my interrail password already used? 

Hello everyone,I have been trying to book travel from Paris to Venice using a number of combinations and all of transactions can’t be completed.  I took other community advice and even tried to break the journey into discrete trips and can’t purchase the trnasactions. I have a first class Eurail pass for me, and a first class Interrail pass for my niece.  My niece was able to book our Eurostar to London/Paris roundtrip with no problems.This is the most recent route I have been trying to book.On 7/28. 15:55 Paris Est to 21:36 Muenchen hbf German; 23:04 M HBF to 11:03 Venice

Hello, My phone was stolen today (along with my wallet :( ) and I am travelling tomorrow. I am travelling with friend and need to load my pass onto her phone. Can anybody help me?Thanks,Nicole 

I got a new passport and need to update it in the app…how would I do so? Second, the times listed on my pass for our train rides are not corresponding to the times on our emailed receipt. 

So as you can see the app used a travel day but it was completely empty on a day we didn't intend to. Tomorrow we're supposed to get home but now one of us can't with the pass. Is there a way this can be reversed?

Hi,I have a interrailpass, 7 days in 1 month. And I wanted to make the seatreservation, but de website showed that there are no prices available. Does this mean i cannot go on this trip?Or can i always make a seat reservation at the trainstation on the day we want to go on the trip.In specifik is this question about the trainroute from Bruxelle-Midi to Barcalona-Sants on the 19th of july

Hello all,My names Ben, I’ve lived in America all my life but this coming fall I’m studying abroad in Norwich, England. I really want to see as much of Europe as I can while I’m in England for 3 months and don’t really know the best way to do it. I think the Eurail pass would be a good option for me with the flexibility it will provide but have also read online it sometime can not be worth the price. I would love any advice if anyone has some! Thanks!

Can we use our interrail pass on Eurobahn services between Venlo and duesseldorf (private rail operator)?

Hello,I have a flex eurail global pass and have been using it to travel in Italy and Germany. Can I also use to travel  to and within the UK? I know eurostar is included and I can use it to go to London, but if i want to travel within the UK, specifically Scotland, can I use the global pass and are the trains there included? Its a bit urgent, so if anyone here can help answer these questions, i’d appreciate it!ThanksSB 

Well I just got an email from Interrail about railway strikes in France tomorrow. And unfortunately I have to travel in the country tomorrow. Does anyone have information on (or know where to find info on) exactly what trains are affected. I tried SNCF’s website but came up short. Is it both TGV and TER? Does the strike start after a certain time tomorrow etc?

Hey CommunityI have a question regarding the outbound trip. My  country of residence is Denmark. But on my first day of traveling I will be in Germany. Therefore, I booked a train ticket (outbound) from Denmark and through Germany. Is it possible to take the train from a train station in Germany or do I have to activate the interrail pass on the train while being in Denmark?So does the interrail pass require activation (use of train ticket) in the country of residence?