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I just booked reservation tickets online via Interrail, but the tickets do not appear in the mobile app. How do I connect the two please?

Mark Bowler

Hi I have just booked some reservation tickets online via the Interrail website, using my 2 Interrail passes. However, the tickets have not appeared on my mobile app? How do I connect the two please? Thank you

Best answer by Nanja

Hi Mark, the reservations are not meant to be connected to the app. Your Pass (if you have a mobile pass) is on your phone. Your reservations (either paper or e-tickets) can be shown separately when the train staff asks for it. 

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    3 replies

    Railmaster
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    • rvdborgt
    • Railmaster
    • April 1, 2022

    You mean you have booked reservations? (Your Interrail is your ticket.)

    They do not show up in the app.

    Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
      Mark Bowler

      You mean you have booked reservations? (Your Interrail is your ticket.)

      They do not show up in the app.

      Yes thats correct. TY.

      Railmaster
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      • Nanja
      • Retired Community Manager
      • Answer
      • April 1, 2022

      Hi Mark, the reservations are not meant to be connected to the app. Your Pass (if you have a mobile pass) is on your phone. Your reservations (either paper or e-tickets) can be shown separately when the train staff asks for it. 

      Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.
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