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Moving mobile pass to new phone

  • Jul 30, 2021 3:49 PM UTC
  • 4 replies
  • 3543 views
tominkiowa

How can I transfer my pass from my old phone to my new one?

Best answer by rvdborgt

Indeed, file a request here:

https://eurail.zendesk.com/hc/en-001/requests/new

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4 replies

seewulf
Railmaster
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  • seewulf
  • Railmaster
  • Jul 30, 2021 7:55 PM UTC

Only possible together wird Customer Support

I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers
    Railmaster
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    • rvdborgt
    • Railmaster
    • Answer
    • Jul 30, 2021 8:10 PM UTC

    Indeed, file a request here:

    https://eurail.zendesk.com/hc/en-001/requests/new

    Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
      tominkiowa
      • tominkiowa
      • Author
      • Rail rookie
      • Jul 30, 2021 8:19 PM UTC

      Thank you. Despite saying it would take 4 days, they fixed it within minutes.

      Railmaster
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      • rvdborgt
      • Railmaster
      • Jul 30, 2021 8:22 PM UTC

      "up to 4 days”, I believe. Urgent requests are handled sooner.

      Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
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