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Please can you help?  I keep trying to add my pass but it says over and over again, “something went wrong, please try again or contact customer service if this keeps happening” I start travelling next week so am worried! thanks

Hi,I have only used paper passes before, but this summer I will use the mobile pass. When using the mobile pass, I have to add journeys to my pass to activate a travel day and make the journey appear on the ticket of that travel day.My question is; do I have to add all the journeys of single a travel day before I activate and start that travel day, or can I continue to add journeys to that same travel day when I’m on the move and when that travel day has already started?Let’s say that I start a travel day by taking the morning train from Berlin to Munich. The plan is, then, to spend a few hours in Munich, before I continue to Salzburg. All in one travel day. As I start that trip, and as I arrive in Munich, I still don’t know for how many hours I will stay before I continue my trip. So, regarding the mobile pass, I want to add the journey from Berlin to Munich, activate the travel day and make that trip. Then, when I feel that I have had enough of Munich, I want to add the next journey 

Does Eurail pass cover London to Birmingham distance?

Trying to escape the UK to Paris via London and Eurostar. London/Paris leg - no problem. All my local deps to London are “ seat reservations needed” and the system will not let me add this leg to the trip. Virgin Trains seat res. is NOT on the Eurail system. Stuck in a loop.

Hello All,I am on Work VISA in UK and Living in Edinburgh, Scotland and holding BRP. I am an Indian national. I am Planning for Europe trip (first time) in May and would be visiting France--> Netherlands-->Switzerland-->Italy (9-day plan).  We are 2 adult and 1 child (2 Y).Below is my rough Itinerary:Day 1  Arrive in Paris (France) by flight in morning.Spend the entire day in Paris .Night Stay in ParisDay2  Morning Train from Paris to Amsterdam (Neatherland). Spend rest Day  in Amsterdam.Night Stay in Amsterdam.Day3  Visting near by Places of Amsterdam.Amsterdam to Interlaken (Switzerland) by Overnight train.Day4  Reaching Interlaken in morning.Sight-seeing Interlaken, Grindelwald, Lauterbrunnen. Planning for Boat ridesNight Stay in InterLaken Day5   Lucerne or Zurich or Genva visit by train. Night Stay in Interlaken Day6  Interlaken to Chur by train. Bernina Express Panoramic train ride from Chur to Triano (return journey on same Bernina Express) and   back to Interlaken.Nigh

I am trying to book the overnight between Krakow and Budapest in May.It says ‘Prices Unavailable’Does anyone have any advice to be able to book tickets, please?Thanks

I bought a paper pass  some weeks ago for starting my trip in September . But now I saw that the valid date is from the 1st until the 30th of September. How can I change the the date . 

Hey all, thanks for taking time to read my question. I am planning to travel from my home country Germany to Spain this summer. I'd like to use the global pass. For reaching Paris I have to go by two trains within Germany on my departure date. Does that fit the Interrail regations? Or am I allowed to use the Pass for one of the two trains (on one day) only? Thanks for helping me out. Best regards, Eva

Bonjour,  j'ai effectué ma toute première réservation.  Je l'ai faite directement sur ES. On ne m'a pas demandé  mon numéro de pass et ça m'etonne. Est-ce la bonne façon de faire ? Est-ce que je devrai montrer mon pass au contrôleur ? Merci ! 

Hello, I have already purchased reservations in the Bernina express. As a global pass holder should I just book tickets using Rail Europe? Or is there a different process to get tickets for this train?Thanks 

hello, please help with this itinerary:1.arrive Zurich airport- go WENGEN for 5nites,2.then travel  to  VARENNA italy 4nites ,3.then travel to COLMAR FRANCE 4nites4. back to zurich airport flight homeWith this itinerary,  should I buy eurail global pass or Swiss Travel Pass? Is my itinerary doable? thanks 😊 

To get onto Eurostar with a ‘normal’ ticket, you scan the ticket at the barrier.  The ticket bar code has encoded your train ticket which includes your seat reservation and the barrier opens.  However with interrail do you not have two separate components - your interral ticket showing that you are eligible to travel in Europe that day and your seat reservation for  a particuar Eurostar train.   So what do you do in order to board a Eurostar train - and does it work any differently compared to when using a normal ticket? Peter

Hi it’s my first experience here and I want to to book a night train between toulouse to Paris in august. I can’t do it on the website Eurail. the train is already available for reservation on the SNCF website. Is someone know what’s wrong or what have I to do ? Thank you for your help. Stephanie 

Can you use your international travel days as domestic travel days with the 6 travel day pass to island hop in Greece??thank you!

I’m trying to reserve seats for my trip from Paris to Frankfurt.Per raileurope site that eurail linked me to, it shows no seats for all trains that afternoon while i haven’t completed checkout it seems to be bookable on the eurail site.. Actually when I click on the more info link, it shows it can only be done at the station?? What happened to reserving all online? is it because there’s no space anymore or i’m rolling the Russian roulette?Can someone tell me whether it is really all sold out? 

Hi!As I’ve read in earlier posts the trains in the Balkans are quite tricky. I wondered if anyone could help me while I’m planning my trip.I would like to go from Split (Croatia) to Bosnia, preferably Mostar, and from Bosnia to Montenegro. How would you make this journy? Is it possible to go by train or do we have to go by bus? Is it unnecessary for me to by an interrail pass?

Hi, I am from Germany and I am planning my trip end of May/beginning of June in Spain and Portugal.I wanted to buy the seat reservations for two trains in Portugal, also because they are cheaper than I thought with just 5 Euro.But in the Railplanner App, it tells me as the only option I have to buy it is in person in a train station.I went to a DB-Service Center here in Germany and they told me they officially cannot book seat reservations for Interrail in Portugal anymore and they told me I need to buy them in the App, but as I said that isn’t possible.I looked up that for my route from Porto to Lisbon, I can take 3 trains without a reservation at all.But between Lisbon and Faro I cannot choose a connection without seat reservations, it’s the only possibility according to the app.I‘m a little anxious now because I already booked the hostels, next thing I wanted to try is to book the seats via a Portuguese Website but I was hoping someone here with similar experience could help me out.

Hi, I was buying the seat reservations for my trip in May and June, and it went fine except for my connection from Barcelona to Paris on June 5th.Looking up all the connections for the day, it tells me that they can’t show me the price and it could be that it’s booked out and I should try later.I asked a Train Station Center for help and they told me it could be that I am too soon and I should retry a few times but that doesn’t calm me enough.Does anyone have a tip for me?It‘s in more than two months so I hoped I would be early enough. thanksLuca

Does someone know what is up with this Ljubljana-Budapest-Kelenföld route in May 1st? In my interrail app it shows that it’s a direct train, but when I booked the seat reservation there were some major changes. There are two transfers, in Zalaegerzeg and Balatonszentgyoergy, one of which appears to be a replacement bus. There is very little transfer time in between too, anyone have any tips how to actually make it and not be left in a foreign city. Any info and tips are warmly welcome 

If there are no reservations available on a route that says reservations optional, does that mean they are sold out and we will not be able to board? Or, will we have to stand with our luggage?We’re traveling from Basel to Interlaken, and Interlaken to Zurich.

I’m trying to reserve seats for my trip from Paris to Frankfurt.Per raileurope site that eurail linked me to, it shows no seats for all trains that afternoon while i haven’t completed checkout it seems to be bookable on the eurail site..Can someone tell me whether it is really all sold out? 

To get onto Eurostar with a ‘normal’ ticket, you scan the ticket at the barrier.  The ticket bar code has encoded your train ticket which includes your seat reservation and the barrier opens.  However with interrail do you not have two separate components - your interral ticket showing that you are eligible to travel in Europe that day and your seat reservation for  a particuar Eurostar train.   So what do you do in order to board a Eurostar train - and does it work any differently compared to when using a normal ticket? Peter

Trying to plan with rail seeming the best option.   Arriving in Munich, then to Bayreuth for Wagner festival.Next to St. Moritz.  It seems there are several changes required and I will likely have one large suitcase and something else.   I have a hanging bag which would be ideal for my dress clothing, but fear it might be difficult to navigate the changes so am considering a decent sized back pack.  I will likely practice pack  and adjust what I take.The friends I am meeting in St Moritz say the hotel will drive us to the station and help us get on the train to ZUR and they claim 2d class is fine.OK, I have taken trains before to and from Bayreuth and we always took 1st and it was still difficult to find space for luggage.Any ideas for how I can best navigate this trip or have I boxed myself in?  I could rent a car to go Bayreuth-St Moritz or even hire a car and driver, but both are quite expensive.   I am old but pretty fit(at least no disabilities) but changing trains always involves

I am booking a reservation free trip from Munich to Den Hag which is reservation free.   I can pay if I wish. However, the system won’t allow me to add this trip to my cart unless I pay for a optional reservation.   Am I missing something or is there a bug?

I have purchased pass for 7 days now my plan changed and wish to extend for 10 days I haven’t used my pass yet Possible to extend