Solved

Hi there, I want to buy the Global Pass, but unfortunately I can’t buy it online, so I need to buy it by cash. I see that there isn’t any Eurail Office at UK, but can I purchase it somewhere else? Thank you. 

Hello, At the end of december I want to travel from Roma Termini to Palermo. Leaving the 27th from Roma at 23:00 (11pm). At the Italiarail website it's possible to by a couchette ticket but without Interrailpass. The Interrail website doesn't show this train. How can I buy a ticket using Interrail? Do I need to wait untill the Interrailwebsite show this train (with tjhe risk the couchettes are sold out) or can I buy the ticket for full price and get a refund later via Interrail?Best Regards,Jan

Hola a todos . Necesito hacer una consulta.. Viajo con mi prima y queremos comprar el eurail, el global pass, y por tema tiempo, queremos irnos a zurich en avion.. estar un par de dias alli y viajar hacia munich, entonces si tengo un global pass y ya estoy en zurich, lo debo comprar saliendo desde zurich para marcar en zurich? o sea lo tengo que activar en zurich?  es que no me aclaro mucho , gracias por responder

Can you buy your pass in paper. Or just through the app on your phone. Do you need to write dates in to travel.

We have a Eurorail Pass and would like to travel from Chur to Brig.  What do we need in addition to the Eurorail Pass to do the Glacier Express? Also if we would take local trains, rahter than the Glacier Express, can you give me a route we would travel with stops?Thank you.

Hi I am wanting to buy pass 4 days a month. Does anybody know if I go 1st December come back 2nd December do I still have Two days left in December thanks for any help kenny

Hi, we are newbies to train travel in Europe. We'd like to travel from Gothenburg to Amsterdam and stop in Copenhagen and Bremen on the way to sightsee for a night or two in each place. We’re not sure which sites to go to to find the best price tickets and we’re not sure whether to pay for each leg individually or buy a 4-day Eurail pass. We have tried googling but we are overwhelmed trying to figure out how to find information. Can anybody help? We are 59 and 61 years old.

The Rail Planner App will not download on my android cell phone. I receive a message that my device is not compatible with this version. Are other versions available?

We will be staying at our home base in Heidelberg, Germany for a month and would like to travel by train to surrounding countries. What kind of pass for 2 seniors would we need? Looking at a Global pass.Thanks 

Hi thereI have booked a Eurail pass for just France for myself and my nephew leaving Thursday (3 days in a month).  I have activated the pass and tonight tried to add my journey (the different legs of the outward journey) but each time I try to add, it states ‘your pass isn’t valid in some of these countries’.I am not sure if I am doing something wrong - I have all the tickets and reservations held on the SNCF + LNER app and whilst the Eurail app says it requires seat reservation, I can’t see anywhere to add that information?similarly I don’t know if it is because I haven’t added a travel date?any help very gratefully received. 

Hi there I’d like to catch the airport train from Warszawa Lotnisko Chopina to Warsaw Central. The train is run by Kolege Mazowieckie, which is listed on the Eurail website as one of the trains on which you can use your Global Pass, however when I search for this train journey it says “pass not valid”. Can someone please assist here?ThanksPrue

Hi I am travelling to Europe from india in Nov from 2nd Nov Rome airport to Roma termini3rd Nov Rome to Florence 4th Nov Florence to Venice 6th Nov Venice to Milan7th Nov Milan to Lucern 12 Nov lucern to inerlaken 13 Nov Interlaken to Paris 16 Nov Paris to Amsterdam 18th Nov Fly back from Amsterdam airport we are 2 adults and 1 youth please advise how to go ahead with Eurorail global pass and which one to buy ?

Hi all,It looks like every train from Frankfurt to Paris on the day I need to travel there is booked out in second class, however, they all have 1st class seats available for reasonable prices. My interrail ticket is, however, a 2nd class ticket.Does this 2nd class specification only apply to train rides without a seat resevervation? Or does it mean I cant use it combined with a 1st class reservation at all? Thanks all,Erik

Hello! I would be very grateful if someone could help me. I have two doubts.1- I have a Eurail pass, but I cannot access seat reservation dates after December 9th.Could anyone clarify how to reserve seats, please?I need the following reservations: Berlin-Amsterdam, Amsterdam-Bruges, Bruges-Paris and Paris-London.2- I will make reservations for myself and my wife. If I buy both reservations outside the Eurail website and the reservations are in my name, is there a problem?Thank you very much!

Hi! My family of 4 are planning a Europe trip in December 2023 and we have bought Eurail tickets for travelling. But we are having some difficulties with getting seat reservations for some of our journeys and wanted to ask for help because the Rail Planner app does not have the schedule yet for anything after 9 Dec and we are worried that there will be no seats left once it is out. We have also tried getting the reservations via B-europe website but after payment, it showed an error and automatically cancelled our booking. We are still pending a refund so am unsure if we should try again on the website… For reference, these are our planned trips where we will need to reserve seats:1. London to Paris (10 Dec 2023) - London St Pancras International to Paris Gare du Nord2. Paris to Zurich (12 Dec 2023) - Paris Gare De Lyon to Zuerich Hb3. Zurich to Zagreb (16 to 17 Dec 2023, overnight train) - Zuerich Hb to Zagreb Glavni Kol.Should we wait for the timetable to be out on the Rail Planner a

Hiwhen trying to book tickets from montparnasse to bordeaux return in july, I can add the reservations to my cart but when i go to pay it says “ONE OF THE LEGS OF YOUR JOURNEY COULD NOT BE BOOKED.Please try to find an alternate connection. The unavailable leg will be removed from your cart.” What does that mean and why?

On my route from Zermatt to Venecie, it says I have to take a bus from Taesch, Bahnhof to Visp, Bahnhof Sued, but I don't know if I have to pay for it or it is incluided on my eurorail pass

Hi! I want to go from Berlin to Paris around Christmas but I am not able to book a ticket in the Rail Planner App… in the App it’s saying that they haven’t updated the new dates yet. Even though you can to book for the exact dates in DB App since a week. Does someone know if I can book my ticket in a different app with the Eurail ticket? 

Hello, tomorrow (Oct. 17, 2023), I will be traveling from Ghent to Amsterdam.  The journey has 3 segments, the last of which is Rotterdam to Amsterdam.  The Eurail site is saying that a supplement is required to board the train, but the information on supplements indicates that the supplement applies to Rotterdam to Schipol Airport.  The Rotterdam to Amsterdam train stops at Schipol, but Schipol is not my destination.  Do I need to pay the supplement and if so can I pay it on board the train?  I thought I read it could be paid on board, but I’m not seeing this when I just checked this route.   Thank you!

I’m planning a trip to Strasbourg from Barcelona next December and I can see timetable options for the way there but none for the way back on Sunday December 10th. Does it mean that all the tickets for card-holders are sold-out?I’ll appreciate feedback as I’m new at this. Thanks!

Hoihoi, hoe kun je in de interrail app zien naar welk perron je moet voor de juiste trein?

Goedemorgen, binnenkort ga ik op interrail maar tussen Dresden en Ústí nad Labem is er een bus. Kan ik hier gewoon instappen met mijn pas, of moeten er nog speciale reserveringen gemaakt worden? En nog een vraag want waar kan ik de bus vinden? (Is een transfer (vanaf station) van 9 minuten dan ook genoeg?)Alvast bedankt! 

Heey, ik ga over een week op interrail maar nu vraag ik me af of het handig is om reserveringen te maken voor de stoelen..."Treinen die om reservering vragen, besparen u normaal gesproken tijd en hebben veel extra functies, zoals wifi en stopcontacten of slaapfaciliteiten, plus u kunt een plekje naast uw vrienden reserveren."Als ik dit zo lees vraag ik mij af. Heb je dan geen wifi en stopcontacten als je NIET reserveert? En hoe groot is de kans dat ik niet naast mijn vriend kom te zitten in de trein. Want ik reis van Zwolle-Kopenhagen-Berlijn-Praag-Zwolle.

Can I take a train from Milan Central Station to Malpensa Airport for free if I have a  Eurail Italy Pass?

IV booked a sleeper train from Paris to Narbonne it didn't give me options and has given me a middle bunk and I need to change to lower how do I do this