Solved

New to Eurail. Bought our tickets from Munich to Vienna through the Rail Planner app and when we went to make the seat reservations, I get a message at the end telling me they are sold out. We have a 1st class pass and tried booking 1st and 2nd class seat reservations in any configuration. Any suggestions? Will we get a seat? Or for that matter, will we get on the train? Any thoughts would be appreciated.

The Birthdates for my self and another traveller are listed wrong. I am positive I entered them correctly, but somehow they were changed?I have emailed and contacted eurail via the chat bot several times over the past few months to resolve this issue. But I have not heard or received any help.Does anyone know if having a wrong birthdate listed will affect travel? Our trip is in a few weeks.Thanks! 

Hello!My home country is the UK. If I buy the global pass, can I travel from Liverpool to Paris, then Paris back to Liverpool?I’m aware there will be a €36 charge for my seat reservation. But, just wanted to check if the above is ok?I seen somewhere that you’re allowed one outbound journey with the global pass. I will be changing at London though, so will Liverpool to Paris count as one outbound journey? Or will it be counted as two (Liverpool → London → Paris).Thanks for your help! 

  HelloSo we arrived in Barcelona from Nice today. We decided to make better use of the travel day pass and go into downtown and back before midnight. We took a train out of Barcelo Sants train station. We needed to get off at the first stop. A few issues. The train numbers didn’t match up with our pass and the wickets wouldn’t recognize our QR codes, we ended up following people through. Do our passes work for those local trains?  Thx for any help.    

I am trying to add a trip on ICE123 from Amsterdam to Frankfurt. The app says that a supplement is needed, but links me to a page about 4 supplements, none of which apply to this trip. Is anyone able to point me in the right direction of which supplement needs to be purchased and where I can do this from? Many thanks

In my app now, I have two trips, one from earlier this year and one I just returned from.I think it’s nice to save old trips, since it can be used to remember what happened, etc, but it’s also a bit more work for each new leg, since I had to choose which trip to add it to.Can I remove old trips from the app, but save the contents somewhere else (typically cloud)?  My interrail.eu account only seems to hold old passes, not the actual trips.

Please tell me how to activate the pass. Is it okay to go to the station? (For example, go to the Rome Termini Station office and get the stamp??

estou prestes a passar 2 messes viajando pela Europa de trem. apenas que não fiz itinerário algum eu ganhei a viagem um dia atras e daqui 3 dias e a viagem alguém tem algumas recomendações. 

Hello, I am a Dutch student which is going to study in Germany. Because I'm required to do so I will be a registered resident in Germany as well as in the Netherlands. I want to use public transport often when I am in Germany so I would probably like to buy a global pass for the time being. However, I would also sometimes like to travel back to my home in the Netherlands with the European Sleeper nighttrain. Because I am registered in both countries, I would like to know if it would be possible to buy an additional Benelux Pass (as a German resident) and a Global pass (as a Dutch citizen) so that I can use my inbound/outbound trip of my global pass later? I don't know if this is practical, however, I would just like to know if it would be allowed to make a seat reservation at the European Sleeper nighttrain with a Benelux pass together with a Global pass so that I don't have to use my inbound/outbound trip yet.

I plan to travel between Amsterdam, Brussels and Paris and although my train journey on Rail planner app says “seat reservations required”, can I instead board the train without seat reservation?

Our trip is as follows: Need to know if this is achievable and we can find tickets and reservations. Also regarding hotels when do we book them. Do we confirm tickets first then book the hotels? Dec 9 London to AmsterdamDec 11 Amsterdam to ParisDec 14 Paris to GenevaDec 19 Geneva to MilanDec 21 Milan to VeniceDec 22 Venice to FlorenceDec 23 Florence to RomeDec 26 Rome to PragueDec 29 Prague to BerlinJan 2 Berlin to London 

Hi thereThis is our first time interrailing - my friend and I are in our 60’s and finding it long winded and confusing so I am turning to this community for enlightenment and hopefully guidance! I have booked 2 seats on 14.29 St Pancras Eurostar 25th September 2023. We wanted the earlier train but at the time of booking earlier was not available. I believe earlier is now available but on the Eurorail website where my booking is to be found it says there is no option to change. Is that correct? I find that quite surprising.  ALSO ! Having found the night train we wanted Wednesday 27th September Bruges to Vienna 1808hr - 0915hr I go to book it on the Eurrail and no seats are available. Is there any other way to book an overnight couchette please? Many thanks in advanceSiobhan 

Hi,I was able to win the Freundschaftspass and I'm a bit confused. The pass allows me to travel 7 days within a month and I'm planning to travel next month.When do I activate the pass? on the day of travel?How can I use the trains with the pass?I need to take a TGV and made a seat reservation in advance but haven't activated the pass, is that correct? Thank you!

My son is 20yr old with autism spectrum disorder. Is any special ticket for the passenger? I am going to travel with him, my wife and daughter. Thanks

Hello Goodday.I just bought 4 tickets for my Eurail for 15 days.May I know ,how do I add all the 4 names together and add their details inside the rail planner app, which I’ve already downloaded. I’ve created mine and add my first journey but have not activate yet . As my travel date will be in late November. Please advice . Thank you . 

Hi Community,Fearing the worst as time is running out, this is my problem. I have 2 days left on my Eurail-pass. As I returned ast Saturday I decide to use them for a trip to Dresden tomorrow, returning Tuesday. I have added the trips and activated them (and booked a hotel in Dresden). I also booked a separate ticket for the last part back from Germany to the Netherlands, as it isn't covered by the Eurail-pass. Now, at the final moment, as I checked the time the train leaves tomorrowmorning on my app, the Eurail app suddenly does not open anymore. It shows the opening screen and then closes after a second. I am stuck and have no proof that I have a valid Eurail-pass and my trips booked.Does anyone have a fix/answer.I sent a question to the Eurail-team just before this question. 

hey! I'm going on interrail in a few weeks. Do you have a preferred tip for sitting on the left or right of Amsterdam-->Copenhagen?Thanks in advance 😊

We have made seat reservations on the TGV Lyria Basel-Paris. Its a double decker train but we’ve been allocated lower deck seats -there was no choice on the Interrail seat reservation service.Is it possible to change the seat reservation numbers to get an upper deck seat?

Hola, compre el eurailpass y no se como hacer para pagar la reserva de asientos para trenes rapidos como el Ave, podrían ayudarme?

Heey, is er ook een watertap aanwezig in de trein? Om bijvoorbeeld je fles mee te vullen?zo ja? In alle treinen of in sommige? 

Hi all, I plan to arrive in ROME (FCO) airport midnight Friday (saturday), plan to spend 1.5 days around Vatican City and leave for Interlaken around noon where I would like to spend 2 days explore then head to paris for 2-3 days then fly home.Can this community help me with my routes and would a 4 day Eurail Global pass do the trick?Day 1 (Saturday): FCO airport to Vatican, explore VaticanDay 2 (Sunday): Vatican breakfast and walk around                Transit to InterlakenDay 3 (Monday):  Explore InterlakenDay 4 (Tuesday): Visit/explore LauterbrunnenDay 5 (Wednesday):  Transit to ParisDay 6 (Thursday):  Explore ParisDay 7 (Friday): Explore ParisDay 8 (Saturday):  To airport (CDG) to go home (Flight at noon)

Hello, Avec ma copine nous souhaitons partir aux Pays Bas du samedi 28 octobre au jeudi 2 novembre. L’idée est de partir de Nantes direction Rotterdam puis Utrecht puis Amsterdam et retour à Nantes. Je souhaitais savoir quel pass prendre ? Dois-je prendre un pass global ? Comprends-il le trajet départ et retour de Nantes ? Ou dois-je prendre un pass Benelux ?  Merci pour votre aide :)

Hello i am currently travelling on eurail with my family. I travelled from bratislava to Prague on 29th sep at 22.06, EN 476, carriage no 363, cabin 5 , seats 53 54 55. We found our cash 3800€ lost during journey. We have strong suspicion on conductor of cabin.he visited our cabin multiple times to supply free water bottles , cold water bottles , wipes, wake up service offer n general chat which we found unusual n in contrast to our previous night journeys on eurail. During our 10hr journey we locked our cabin n slept comfortably. He had key access to our cabin. Upon disembarking from train we found our cash 3800€ lost.We are in middle of travel across Europe...stranded family of 5 with young kids. We have reached out to bratisalva railway authorities, prague railway authorities and eurail customer service...so far no help or solution  has been offered ....what step should we take next to get out of this distressing situation? Kindly help. 

Hi there, We have Eurail Global passes (1st class) and want to book from Nice Ville to Amsterdam Centraal via Paris on 10th Oct 2023.So far I can find the train journey for this date but cannot make any reservations!I started by looking on the RailEurope app and found relevant trains for the morning time but cannot book any of the journeys at all :( Idealy we would go Nice to Paris, then have an hour or so to change trains, then from Paris to Amsterdam. We considered an overnight train but it doesn’t appear to be an option. I have looked on RailEurope app, OBB, Bahn.de, the trainline and SNCF. Please see some of my searches and screenshots. Thetrainline had an option for the first leg to continue to payment but obviously we want to use the Eurail passes.Any suggestions on how we can get back from Nice to Amsterdam on the 10th or 11th October will be super appreciated. We have to fly back to New Zealand the next day eeep.Thank you.

Next week there is a strike by british rail, there are no trains,i want to travel from  London to Bristol  and i wonder if i can get on a bus with my interrail card