Solved

I am a new user and i have one key train journey for my holiday. I am concerned what happens due to a delay I miss this connection. Do I loose this journey or can I rebook to a later train? PLease can you advise/reassure me. Thanks

My wife and I have a Eurail pass. we need seat reservations for our last day of travel June 2nd from Bruges to Amsterdam. Preferably later morning. OBB was the only website I could find, but you have to print passes in Austria

So I’m planning my first interrail in my plan atm is to fly from Finland to Gdansk (real cheap) and start my rail from there! What trains should I take to get to Prague or is it just easier to fly straight to Prague or Krakow?  Thanks for any help!

Hei, we have seniot interrail tickets. We fly to Palermo first. We cannot get seating places to train from Palermo to Salerno 1.5, time 10.15. How we can pay them and get our tickets to phone?

Hi,We live in France, so using the pass can only leave and re-enter France one time. However we want to first visit London on the Eurostar for several days, then go to Brussels on the Eurostar. This London - Brussels train passes thru the north-east corner of France to get to Brussels, so does this constitute our re-entering France trip, even though we aren’t getting off in France? If so, do we then have to pay for the trip to return to France when we are finished travelling in the rest of Europe?Thanks for your help.

We are planning a trip to South West France and North West Spain in the summer around late July early August. I am really struggling to find trains from San Sebastian to Bilbao. Is it better to give up on it and take the bus?

Hello - I have 3 days in Lucerne in April and one of the trips I’d like to do is from Lucerne to Interlaken. I’ve seen lots of comments about not needing to reserve trains in Switzerland but thought I’d check it out. I’ve had a look on OBB and SBB and Rail Europe and can’t find any reservations available. It seems possible on the Eurail site itself. The only other place I can see to purchase them is at https://store.luzern.com/luzern_en/specials/daytrips/zentralbahn-int-lu   I’ve looked on there for 24th April and the seating plan shows quite a lot of seats are already booked so it seems as though it might be a good idea to book after all? Or could it be that only some seats are able to be reserved and the rest are left for people to hop on/hop off? Has anyone booked reservations via this shop? Many thanks for advice

Hi,I m travelling in Portugal with my girlfriend with our bikes. We were today in Lisbonne and we try to book a train between Porto campanha to  Pontevedra in spain passing by Redondela de Galicia.The problem is on the train between Porto an Redondela de Galicia the 9 of May at 8h10. And which arrive at 11h31 af Redondela de galicia. This train can be found on interrail timetable, can't be booked online with interrail and at  lisbon ticket office they said that the train do not exists because it stop at Vigo. I try to search it on CP and on RENFE app and effectively no train appear for this search. Does someone know if this train exist ?  (I hope yes) If not, does someone know how to be at Pontevedra before 17h (Spain hour) from Porto on Saturday (with our bikes but we can unmount and put them into bags).

Which train is the best to join Ankara from Istanbul?

Here’s a clearer and more concise version:I’ve reserved a seat but haven’t activated my pass yet. I’ve decided to change my travel date, but I wasn’t able to cancel the reservation. Can I make a new reservation for a different date and simply not use the original one?If you want it slightly more formal (for customer support), you could say:I have reserved a seat but have not yet activated my pass. As I need to change my travel date and was unable to cancel the original reservation, could you please confirm whether I can book a new reservation and leave the previous one unused? and would this affect in any way my past day travels?

1st or 2nd class? What benefits is ususaly included? Lounges? Seat reservation?

Hello, I’m Planning to take the EC 459 Canopus/EN 40459 from Mannheim HBF to Praha hl.n. I am aware the rule for sleeper trains is that you have to have a pass valid only for the departing date, not the arriving date.However, if the train scheduled for  23:40 arrival to Mannheim gets delayed and arrives past midnight, am I now unable to board the train? Thanks in advance!

I activated my pass. There is a screen showing  my pass number and valid dates.  do i need to add a journey to get the pass.

Is interrail in Portugal recommended?

Se perdo una coincidenza del treno comprato col pass interrail, devo pagare un altro biglietto nonostante abbia il pass interrail? 

This isn’t a question, more so a complaint.In the past, you could delete past journeys to tidy up your trip. I liked writing down my different options and then activating them. Or even adding journeys that I didn’t use my pass for to keep an overview of how much I’ve travelled.Now I’m no longer able to delete journeys in the past, even if I didn’t take them. It’s only something minor, but now I can’t have an accurate overview of how many kilometres I’ve travelled and how many places I’ve visited.Also, while I’m travelling, I can no longer see where I’ve been. I probably will be able to once the trip ends, but it’s still a downgrade in my opinion.

I have an Interrail pass. At the Interrail website I can only book a seat. At the Autrian railways I can only book a complete ticket, including trainfare + sleeping place.

Hello, I'm planning a trip to Ireland for me and my sister, and I had two questions. On the railway map I saw that almost all routes go via Dublin and are not really connected in between, which is difficult if you want to make a ‘circle’ and not visit the same place twice. I was wondering if anyone had experience with the busses in Ireland and if these are any good to travel between cities. Secondly, I was wondering whether some train stations or routes do not appear in the app. For example, I cannot fiend the city ‘Londonderry’ in the app, and it doesn't show any trainroutes to Ballina for example. Thanks in advance! It is the second time I'm planning a trip and my first time in Ireland, so I don't have much experience with these things yet :) 

Bonjour,  J'ai acheté un pass 4 jours 1 mois pour le Royaume-Uni. Quand je veux acheter mon billet via interrail.fr, on me dit que le trajet Paris-Londres n'est pas inclus dans mon pass. Savez-vous pourquoi ? et quelle est la solution ? J’ai visiblement la possibilité d’acheter un billet sur b-europe. Pensez-vous que c’est fiable ?

Bonjour, je pars de Brest vers Paris, puis de Paris, je vais à Milan. Je voyage deux semaines en Italie.Au retour, je fais Milan-Paris, puis Paris-Brest.Je ne peux pas faire Brest-Milan sur une seule journée.Le pass ne me permets de faire deux aller-retour (brest-Paris et retour et Paris-Milan et retour).Pouvez-vous me dire pourquoi et comment y remédier ?Merci de vos lumières

I travelled to Germany and Netherlands in April and have now bought a second pass to go to France in about 10 days. Unfortunately the spent April pass is still live until 8 May and I cannot delete it, nor can I change the pass on my new booking, which means I am unable to book my travel.Has anyone encountered a similar problem?

Sorry to be a bit dim but unless I can get on my first train in the UK I can’t go anywhere.So, in my trip I have my first journey which is on a Thameslink train to London.Once I have activated my pass, what happens?Will it give me a QR code and I just go to the barrier and scan it? 

Description of the issue:I made a mistake with my travel dates. Initially, I selected July 23rd as my start date, but my actual departure date is July 16th.I have already tried to fix it by deactivating my pass following the instructions in the app (using the three dots menu). Then, I set the correct start date to July 16th.In the Rail Planner app, I am now able to plan my trip starting from July 16th without any issues. However, when I try to make seat reservations, the system still only allows me to select July 23rd as my departure date, and it does not recognize the updated date.

To activate a pass on the mobile app I need A 6 digit passcode that is supposed to be sent to my phone, but I don’t have one yet. How do I get one?

Usually I plan a specific Route step by step.Now, on my way back home to Northern Germany, I'd like to take the night-train from Basel SBB to Hamburg and further to my destination (Salzwedel).If I plan with this destination, the system kicks me off the train at 5:30 am in Hannover and leads me on short way to my destination. So far, so bad, because I'd like to stay in the night-train till Hamburg and from there to my final destination Salzwedel.There is a travelday left, but because the train is leaving switzerland the day before, the return trip is used.My solution woud be to plan the trip VIA Hamburg (the route that by german rail app is proposed). But how to get this VIA in the railplanner-app?Any proposals to solve this issue would be fine.