Solved

I accidentally wrote the wrong birth place for the reservation of a train of Trentitalia. But the birth place is not printed on the train ticket. So does it matter or should I get in contact with them to correct the given data?Thank you a lot!

I commanded a ticket on April 9 2023 for 7 days within one Month  starting 1st June2023 I used this ticket for 4 Trips between 1. and 9. June and arrived in Nantes La Baule France. There I spent some days with a friend and I did not use my Smartphone because I had no possibilty to charge it and we had no Internet Connection. When I wanted to look at my ticket some days later, I read that it was expired. For continuing my trip to Bordeaux and for my trip back to munich I had to buy new tickets and I got big troubles in the train. I could only show my reservations to the controller but I had no valid ticket on my smartphone.How can I get my money back?

First Time user of Eurail. I will be in Europe for about 15 days holiday as a single traveler, we used the planner on the app to find the 7 train journeys I need to take, and we saved each one as a my trip (I have 10 days over 2 months) but now I look at it, we connected the first My Trip to the pass, even managed to work out how to get a seat reservation, because as per the instructions we read it had a slide switch to connect it to the pass. None of the other 6 my trips seem to have this slide switch??? I haven’t reserved seats yet on the other journeys, is that why there is no slider switch?? I need to take the other 6 journeys during my 15 days in Europe.I can’t understand, there doesn't seem to be any useful instructions. Please help, my next journey is in 3 days. 

Hi, please help me how to get from Sarajevo to Croatia so that we can continue using train to Zagreb. Is there train from Sarajevo to Banja Luka or northern border? Interrail map shows there is, but train webside doesnt? Thanks!

Hello! I won the free interrail ticket for Germans to travel to France (for 7 days, valid until the end of this year, was offered by the Government). Now my questions:Can i give/sell this pass to someone else or can i exclusively use it because it contains my name? How much would a comparable interrail ticket cost for 7 days for France? Thank you!

Hi,I want to travel from my homecountry Germany to Italy, which takes longer than a day. The problem is, that the app forces me to use both trips in my homecountry for this one trip.Is there anything I can do about that?Thanks 

Hi! I’ve been trying to make reservation to Nice from Paris on September 8th but with every option I get an error message saying: Sorry, something went wrong. Please try again later or search for another connection. This connection will be removed from your cart.I don’t know if the tickets are all sold out or is an error from the website, can anybody help me?I got the 7-day 1-month Global pass.

I am currently booking tickets for Anne Frank House and noticed a discount for EYC. Is a European Youth Card worth it and how much does it cost?Is it related to Discover EU?

I am trying to get to Paris from the Netherlands. Would I need to buy a global pass for just a one way trip to Paris from the Netherlands?

Hello, someone who can help me to know if I buy the 15-day pass in a month when I buy the pass I have to select the days that I am going to travel and I can activate them as I decide where to go and the days that I will not travel for a stay

Hello,I am traveling to Italie soon with friends, and I got us the interail 3 day pass. We are leaving from Switzerland and our first train goes from Brig to Milano, however I am unsure if my interail Italie pass covers this first trip. I called the CFF and the lady told me I need a ticket from Brig to the first Italien stop (Domodossola) because the pass is only valide IN italie. But on the interrail app it doesn’t seem to tell me I need an extra ticket… What should I do? 

I’ve received a train reservation in the post and was wondering can I photocopy it and does the photocopy work?

in het kader van domme vragen bestaan niet, de volgende vraag: ticket voor de eerste dag aangemaakt in de app. Met dat ticket kan ik dus inchecken op mijn startstation Den Haag CS en de poortjes openen?

Hello,We allready made a reservations boatpanoramaexpress (boat and gotthardtrain) direction Lucerne to Lugano and seatservation for 2 adults 29-07-2023. How do we add this yourney in the interrailapp? Do we have to do t his manually? The  journey does not exist in the interrailplanner.

Bonjour, J'ai effectué le 24 juillet 2023 un trajet de Copenhague (départ 7h40 avec 5 changements) à Amsterdam. Le train de Hamburg-Harburg (départ 14h58) à Duisburg Hbf (arrivée 18h10) était en retard de 25min. Nous sommes arrivées à 18h35 à Duisburg Hbf. J'ai donc raté ma correspondance de Duisburg Hbf (départ 18h26) à Amsterdam Centraal (arrivée 20h29). J'avais réservé une place dans ce train et j'aimerais savoir si je peux me faire rembourser le train à grande vitesse ? Si oui, comment ? J'ai effectué ma réservation directement avec le site interrail. J'ai pu rejoindre Amsterdam en prenant 2 trains.. sans réservation donc gratuit avec mon pass Interrail mais j'arrive 1h après à Amsterdam. Merci. Cordialement.

I have added the nightjet tickets/journey to our interrail app and passes . We have reservations for a couchette and these are on my obb app. Is there a way to add to the interrail app or not? Thanks! 

I have a global pass for second class and I bought seat reservations for first class. I wasn’t aware my interrail ticket had a specific class, so I was moved from the 1 class ticked I bought. i already booked several 1 class seat reservations, is there any way I can change them to second class? I already paided. 

Durante mi viaje interrail, puesto que durante un mismo día puedo coger todos los trenes que quiera, voy a aprovechar para coger trenes que circulen por una misma ciudad para moverme por ella (ejm Berlín Hbf - Berlín Ostbahnhof): . Tengo el pase Interrail impreso y me gustaría saber cómo es la forma correcta de apuntar cada trayecto en el pase o si no es necesario hacerlo. 

I am looking to travel from Barcelona to Cadiz on the 2nd of August and back on the 6th of August.So far I could get reservations online for part of the trip on the Eurail site but for other parts it was sold out or not possible to reserve.-So I was wondering if I could either book a ticket somewhere online for parts of the trip that I could not reserve? and what site you would recommend for this? I saw for example “Thetrainline’ but am not sure if I could trust it or if there are better sites. -or how I could find a (regional) train that is not needed to reserve from Sevilla to Cadiz ( this part is the hardest to find reservations for)

Hello, I was wondering If i can travel Front Regensburg to Paris, then from Paris to Milano & from there Back to Regensburg and which Pass I have to get in that Case? 😄

Hi,This is my first time Interrailing and while the opportunity is fantastic, I’m finding the organisation rather stressful and often nebulous. I am also doing my planning rather last minute as I decided to join someone on short notice so I don’t have a lot of time.I am planning a trip from Geneva to Tbilisi (Georgia), starting next Friday (14/07). I will be going from Turkey to Georgia by bus, but doing all the previous bits on my Interrail pass. Two questions :I need to book Budapest > Bucharest on the 15/07 either at 15h10 (ideal) or 11h10 (changing trains in Arad). The Interrail site is only offering me a paper ticket which I am too late to get. I have tried going through the MAV website, I found an Interrail discount (Bérlet (pl.interrail) ) so I thought I could book this way, however I noticed the prices given are the same with and without the discount…. Is my only option really to book in a train station ? I will have hours to do so in Budapest, how likely is it I may be conf

When I bought seat reservations for my wife and I on Eurail website, the trip I created appeared. When I selected that trip, both our names appeared. I proceeded to reserve seats for both of us. I had bought seat reservations for few journeys such as London to Paris and Paris to Berlin. I have not added any journey on the website or done anything else on the website.I am in the process of setting up Eurail Planner mobile app. I had added my pass and selected the trip I created. I skip step 3 on activation. I had added my wife’s pass on the same device. When I was about to connect a trip for her, I selected the same trip I created and selected for myself and was warned that trip has been used by me and I could create a copy or have a trip with different name. What should I do?How to add a journey? The mobile app set up video on Eurail was not helpful. I came across few YouTube clips but they were not specific at setup from scratch.I welcome any advice including YouTube or website links

We bought a global eurail pass and will be arriving at Heathrow and taking a train to Paddington on our way to Bath. I am fairly certain the Pass does not cover the Heathrow Express but does cover the Elizabeth Line. At Heathrow, how, specifically, do you validate the Eurail Global Pass to ride the Elizabeth Line? It doesn’t seem like the travel planner feature of the app includes the Elizabeth Line . Do we have to stop at a ticket window to validate the pass for this trop?

I have a plan from Barcelona to Lyon on 03 October 2023. I bought a eurail pass, but  the prices unavailable  in the online website.How can I get the ticket in the online website?Is it possible to buy a paper ticket in the station of Barcelona on the same day?

I just bought the Eurail pass and accidentally put in the wrong last name. I don’t think I’ve activated the pass yet so is it possible to edit my information through the app/website or is this something I need to take up with customer service?Thank you in advance :)