Solved

Hi,How do you book the Lake Brienz ferry on the Eurail app?

So, I programmed my travel to april 20 of 2023 and I couldn’t travel because the strike on Berlin, I programmer an other one on to 21 april, but the same thing. I already lost two days that I couldn’t use. What can I do?!

My student son was traveling today from Freiburg-Bruges and forgot to activate his travel day/ticket on his eurailpass (although he saved it to his planner). Throughout the entire journey, he was never asked to scan his ticket. He missed one of his connections making it impossible to reach Bruges till several hours after midnight so he quickly changed his plans, decided to stay on his current train and spend the night in Amsterdam, continuing his journey tomorrow. When he went to leave the train station in Amsterdam he needed to scan a ticket to depart, but when he went to activate it on his eurailpass, the app wouldn’t allow it since it was after midnight. So he joined a line of people that weren’t scanning their tickets and now he is worried about not only being fined for this (50 + 15 euros) but being required to buy a ticket. He is returning to the train station tomorrow to continue his journey and straighten things out, but what I want to know is will the folks at the train statio

Hi All, I am planning to visit Europe in summer and looking to purchase a Global pass. The problem which I am having is to understand the travel days. The pass which I choose was 5 days in 1 month. My itinerary is given below: I arrive to Rome via international flight on 22nd June Rome to Milan -----25 JuneStay will remain in Milan for 3 nights and will visit Venice in betweenMilan to Venice -----27 JuneVenice to Milan------27JuneMilan to Zurich------28th JuneZurich to Paris-------1st JulyParis to London------4th JulyFlight back to home on 7th July Now if you look at it there are 5 destinations which I am visiting and Venice is the one which I will be covering in 1 day and will be back to Milan. When I enter these details in Eurail planner, it shows me 6 days of travel and recommends 7 days in 1 month pass. I am confused because as per the information about the travel day, you can travel as many trains as you want after midnight to before next midnight and it will count as 1 day. Pleas

I ordered two interrail passes - one for me, one for my child - but we do not receive any confirmation mail. According to the order overview and the “invoice” it is paid, but I am still waiting for the email with my pass. The chat bot is also not really helpful. We wanted to travel tomorrow and I have already booked seats. The only notification on the upper part of the order is: components.orderState. Does anybody knows what this means? 

Hi! Im traveling from Canada - Can we use the Global Train pass to travel within the cities? or just to outside towns and other cities?  what pass would I need to take busses and trains within city limits? 

How can I get a refund form Deutsche Bahn for my seat reservations. ( due to a strike the train doesn't run). Deutsche Bahn says I can refund the seat reservations, but I got them through interrail, and the refund page of interrail says DB doesn't refund them  .

I am trying to do the seaet reservation from OSLO to Myrdal  5 May 6:25.But the web always loading for a long time, then showed “ Price unavailable”. I checked VY, they have seat available. Can I directly book the seat from VY?  I have to keep the pass no activate until I can book the seat?

We were on the 12th April Paris-Hendaye train that got terminated at Bordeaux due to vandalism further down the line.  We were travelling on a first class eurail pass so consumed one travel day on it plus the additional first class reservation charges.  Are we entitled to any compensation for the bus tickets we had to buy to complete our journey to San Sebastian and the approximate 7 hour delay to our arrival as a result?Most of the information I can find relates to trains that are either cancelled entirely or delayed, but not to trains that commence the journey but fail to complete it. 

Hi everyone, sorry if this question has been answered elsewhere, I just couldn’t find it…So, we live in Germany and are planning to get a One Country Pass for France to visit some friends in September. Can we use the pass for the outgoing train from Germany and the inbound train on our way back? I know this is possible with the Global Pass, just not sure about the One Country ones…Thanks in advance!

My friend and I both bought a 2-months Global Pass. We are going to travel together for 45 days, then she will depart to her home country, and I will continue to use the Pass for remaining 15 days.I am going to put both Passes on to my iPhone, as she doesn’t use a mobile device.My question is: Would my Pass still working as normal, after she left? Would I get into any problems, as I have two Passes on my device, but only one person travel, after she left? 

I can already book a seat reservation for the thalys via b europe with my interrail pass for the 28th of july. Via the interrail website itself there is not yet an option. Is it fine to book the reservation with your interrail ticket via the official b-europe thalys website?

HiI am finding ticket reservations for trains in Spain to be challenging, Can anyone advise?I understand long distance/high speed trains in Spain need reservations. You must collect reservations within 72 hrs of booking, at a station in Spain. However these reservations are released to general public 24 hrs before departure and therefore you loose the reservation, if not collected 24 hrs before departure. I am also told there are no charges for reservationsMy first station is Barcelona and I want to go straight on to Madrid I cannot use a reservation because my arrival will be less than 24 hrs from departure.It appears the only solution is for me to go to the ticket office in Barcelona and show my Interail pass and hope there are seats that I can use to get to Madrid. Is this correct?Then if there are seats available I presume these are free with my Interrail pass- Is this also correct. If I am missing something please advise. Thanks Malcolm  

Hello, I have a question regarding ferry reservations with the Greek Islands pass: would it be possible to book the same ferry trip for two different days and then cancel the one I do not use? Many thanks in advance

Currently in Amsterdam and about to use my pass for the first time. I noticed at the station you need a ticket to scan at the turnstiles to access the platforms. Is this where I scan the QR for that day in my pass? Also I need to buy a supplement, can I do that on the train??

I have a Eurail Pass. When I try to use it to reserve a seat on the Golden Pass trains in Switzerland, I get the message, “Pass Not Valid”.If I reserve a seat using the Golden Pass train website, will my Eurail Pass be accepted as the ticket?

I bought a pass for 4 people Is it necessary for each of the passengers to have the app installed on their cell phones or can a single person report the trips to everyone?

 I am trying to reserve this train. I try to buy it online but then I’m rejected and the Eurail site says something like one of your legs is not available….etc. this is the third train in my trip I’m trying to reserve, and am getting constantly rejected or running into issues as a foreign traveler. I really don’t get why everything looks so simple on the planner, and then when you try to actually do something, there’s tiny details that restrict you from booking and are forced to just figure it out if you can when you’re in person. So frustrated already. Bought a Eurail pass because i made a trip with the planner, now considering returning it because nothing is really working out. Am i better off getting a flight?

I planned to travel on Friday the 21.04.23 from Hamburg 06:34 through Munich to Verona Porta Nuova arriving at 18:58 the same day, using my outbound-journey from Germany.Because of the announced strikes in Germany on friday morning, I plan to go to Munich already on Thursday evening with another train and continue my journey on Friday as planned from Munich when the strike is finished. But this way I would need to use 2 outbound-journeys instead of one.What are my possibilites to ressolve this problem? I assume I can't take the train on Thursday, with my planned ticket for friday, because it will not be activated at that point?        Thank you for your help in advance.

I cant work out how to get from the screen that shows the timetable info to book a reservation

We are a group of 4 travelling together; we’ll have our mobile passes on our own phones. I have created the trip and added it to my pass, and I have now duplicated it - but when I try and connect it to another mobile pass it only gives me an option to connect to a Paper Pass and asks for a paper pass cover number. How do I duplicate the trip (three times) so that we can all connect it to our mobile passes?Thanks in advance for any help

I’m looking to book the sleeper in mid-June (16th I think), but the availability is only showing as far as the middle of May at the moment.  Correction, I just re-checked and it is showing dates forwards from June 21st with a gap for a couple of weeks back to the middle of May.Does anyone know if there are track works impacting this train?  I can still make the connection by changing train in Boden and catching the day train to Narvik, but that involves a later arrival in Narvik which isn’t optimal as I’m heading onwards from there in a campervan.  Given that the day train is running I guess it’s not trackwork, but the train just shows as not available on sj.se[edit] bahn.de shows several gaps in running order but indicates is should run on 16th JuneDays of operation: runs daily, not 18., 21. May, 23. until 29. Jun 2023, 5., 6. Jul, 8. until 13. Jul 2023, 15., 22., 29. Jul, 5. until 10. Aug 2023

If a train gets cancelled in France can I rebook my trains without losing a travel day? It’s especially for my return trip, I wouldn’t want to pay extra for a train the following day because of no more travelling days available...

Hello, I just lost my wallet with all my cards in it. I’m in the middle of using my 2month Interrail Global Pass (mobile pass, not paper), so I’d really like to know if I can still continue traveling with my passeport (even if the number doesn't match) or if I can, in that case, replace it ?I have tried reaching out to the Interrail customer service but nobody responds, and I don’t even receive a confirmation email that my request has been sent. So, I’m a bit lost…I’d really appreciate any help/information, Thank you!   

HiAfter retirement, I plan a global pass for a couple of days (in a month) around the end of this summer. Although I’m an experienced train traveller, a couple of things are still unclear for me regarding Interrail.  My first question is if there is something like “Zugbindung” (like you have with traditional German “Sparpreis” tickets). In other words, if I plan for example for my first day a trip from my home city in the Netherlands to Munich and a train starting at, for example 8:00, would I be allowed to decide on this first morning to take a train earlier or later? And would I be flexible regarding the route, so instead of via Hannover to take a train via Frankfurt? Or do I have to take exactly those train(s) that I selected (“Zugbindung”) when I created the trip for that first day? My second question is how flexible I am regarding creating trips. Do I have to plan every trip (and thus every day and train) before I start using the Interrail pass? Or can it be that I enter only the