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Hi everyone! I am from Indonesia. 3 of us (incl a 16 yo child) will visit Europe next June-July, for around 3 weeks. The trip will be start from Italy (Rome, Florence, Pisa, Venice, Milan, Cinque Terre), all the way to Switzerland (we do not know yet which cities will be visitied, but most probably Lugano, Lucerne, Interlaken), Germany (Munich, Frankfurt, Heidelberg, Cologne, Hamburg, Berlin), and Austria (Innsbruck, Salzburg). We will be flying home from Munich.So, here are my questions:Is it better for us to have Eurorail Global Pass for the entire trip or selected days only (flexible pass) or just go with buying individual train ticket on the spot/website? Because there will be several days we spend in one country only, for example 5-6 nights in Italy.  Just now I checked the ticket for OBB Nightjet, the rate for adding discount as Eurorail holder and no discount is the same. I wonder why. We plan to have overnight train from Innsbruck/Munich to Hamburg. If I just make the train res

I accidentally typed a wrong passport number when activating mobile pass. The pass is deactivated. I have sent a request to customer service to change a passport number and my trip will start after 2 weeks. However, I have not done a seat reservations with my friends. Should I book the seat reservation first or Should I need to wait for the reply of customer service to change my correct passport id then to make a reservation? Thanks you so much for your help🙇🏻‍♀️🙇🏻‍♀️🙇🏻‍♀️

it is possible to get fully refund on my "seat reservation required" train?For example, if I reserve sleeper room on 20:48 Zurich > 20:09 Ljubljana  night train(EN40465). Is it possible to get reservation fee if I cancel this night train? 

Hello!I am a Scot with a budget of £3000 GBP prepared for a 2 month trip this coming summer starting in June (this is after buying the pass). Would this be enough?For context - I go through Amsterdam, Berlin, Prague, Bratislava, Vienna and Budapest which I know are pricy but I will be spending most of my time throughout Romania, Bulgaria and the Balkans.Any information would be helpful in helping me get the most out of this, thanks!

Dear Sir /MadamGood evening. We bought "Eurail Global Pass" and we would like to use it for the " Golden Pass Panoramic " train in Switzerland.Please guide us from which website we can reserve the seat ?Your kind assistance and guidance is highly appreciated.Warm regards.

Hey all, I recently purchased the Eurail Greek Island pass for 4 travel days using the Blue Star ferries. I am confused about the 30% discount. Once I have used my 4 travel days and need to book additional ferry trips, does the 30% discount apply to any ferry company that operates in Greece? Or does it only apply to the Attica group ferries (Blue star, Hellenic seaways and Superfast ferries)?Thanks in advance for the help!

I will be purchasing a Eurail Mobile Pass to explore Eastern/Central Europe.  After enjoying Salzburg, can I use my Eurail Mobile Pass to book travel from Salzburg to Munich? And then ultimately back to Salzburg?  Or do I need to book an individual ticket?  Not sure if this border town route is included in the Eurail Mobile Pass (both to and from.)  Thank you for taking the time….

Which app should I use for seat reservations? Local carrier or rail planner app?

Hi,I’m currently on holiday with friends in Switzerland and would like to travel with interrail, using Switzerland as my starting country. I am a citizen of the UK and I am a resident of Germany. I wish to travel to France for one week, then return to Switzerland for a few days, and then travel from Switzerland to Austria (for a few days), and finally travel from Austria back to Germany. Would it be possible to  select my country of residence as Germany, but start my trip in Switzerland?

I have a question about planning the trip from Roma to Paris and London to Berlin. there are the long transfer time. Can I stay overnight in the station? For example, I will arrive at Paris at 23:17 from London and the next train will departure in 06:13 next day. Can I wait in the station overnight and there are any facilities I can take a rest in?

My birthday data is wrong, I already contacted costumer service but I am concerned that they don’t contact me before my first day (1 June. I don’t know how to change.

I have a train reservation for a train departing in about 10 hours that I received from the train station as the Rail Planner app instructed and I need to add the reservation to my pass on the rail planner mobile app but am unable to do so. Can someone please advise me on this? As an additional aside:Four ticket booth operators spent two hours fidgeting with my phone at the train station where I booked the aforementioned tickets and we’re unable to add the reservation to our journey for the travel day that had been activated.  My wife and I have been traveling throughout Europe for the past month, we booked 3 reservations through the rail planner website and only one of the reservations added itself into our mobile passes the others we had to show the physical reservations and awkwardly explain to the train conductors that our travel days were activated but for some reason the reservations were not showing up on my phone. We were very fortunate to not have been fined during our journey

Hello, I've been doing research for an upcoming trip for the coming summer and part of my ideal route would include going to Belgrade from Sofia. I've seen some information on a direct train, but I have also seen information saying that the line no longer runs.Is it possible? And if so, how do I go about getting to Belgrade. Thanks!

I have tried numerous times to upload my trip to my travel day tomorrow but no button appears on the trip to add to my pass. I have made a reservation for one of the trains as necessary but I don’t know what to do now. It was working fine for the previous travel days. 

Hi, This is Pai. Please help us!.How can we proceed the seat reservation?We do all the seat reservation process until payment detail. after we fill the information of credit card. → Not found any happen.Then go to the start of seat reservation process.  Best regards,Pai   

We have two 1st Class Global Eurail Passes and trying to make seat reservations. We are entering the correct Pass Cover Numbers, (E+8digits), on the Eurail website reservation site, BUT the Eurail website response on both is “Pass Cover Number doesn't look right”…..What is going on? The Pass Cover Numbers are correct...we double checked over and over.Eurail’s customer service is also rather useless…espcially that stupid bot.Is there any other way to reserve seats on TGV train (TGV9210) and THA train (THA9315) I am really finding these very expensive Eurail Passes to be very frustrating.Any assistance would be greatly appreciated.ThanksJacqui

Hello! I'm getting Crazy. I want to know if there is the possibility to go to Sarajevo with the bus, because the rail line Is suspended.

Hi Friends,I was issued mobile pass with child as lead participant. Will this be an issue while travelling ? Do I need get this corrected before travel ? If so, how do I do that ?Thank you 

Hi, a friend of mine won the DiscoverEU pass and he can't use it. Can he give it to me? I mean can he change the name with mine so that I can travel with his pass?

So basically, I am a UK resident, and I managed to get a free 7 day pass with the scheme run by the EU. I have decided that I want to purchase an additional pass to get some more travel days, probably another 7 day pass.However, since I do a lot of rail travel within the UK, I have noticed that I can purchase a 10 day pass for about £60 more than the 7 day pass - since I will have 2 passes, and I am currently only using one outbound and one inbound journey on my pass, I will have an outbound and an inbound day of travel left over, so I was wondering if I could then use these two days to travel around the UK, most likely starting and ending these trips at the same station (which is most likely Reading or Oxford, which are arguably close to airports) but if necessary I could say use it on a very circuitous route from Reading to Heathrow and then purchase a ticket to get back to Reading Essentially, the question is does the outbound/inbound journey have to be a journey on the fastest rout

I’m traveling in December, but will only need the trains 3 days. Frankfurt to Brussels, next day Brussels to London and later in the month London to Paris. Should I buy the eurail pass for 4 days in a month or is it better to buy each train ticket individually since I only need 3 days?

Hello!I am studying in Valencia this year and over winter break I am meeting my friend from back home in Amsterdam. I need to show up on the 21st of December and I get out of school on the 16th. I want to get there on regional, no reservation trains only because I already spent the money on the pass and I don’t mind if it takes a few days. On budget and on principle, I am not spending another 70 euros on the very first leg of my journey.The problem is, when I look up Valencia - Amsterdam on the Eurail planner with the no reservation filter, it shows me absolutely nothing no matter what dates and times I put in. What I’m wondering is if there’s ANY better way to figure out how to get from one place to the other than just going to the station in Valencia once I’m out of school and taking the first northbound train a whole bunch of times until I’m in Amsterdam. I can’t seem to find any other planning service that’s any more helpful, nor can I find complete timetables for stations themselv

Hi! Can someone help route me from Geneva to verbier? I have the eurail global pass. Thanks!

Hi there, I have a global pass of 4 traindays in a month. I would like to go on holiday in july on my own. Starting in Brussel I would like each trainday to be followed by 2 non-train days (visiting city). I did Germany last year and have already been to Poland, Spain, France. Any suggestions how far I can get with only 4 days of train, including getting back to Brussel?Tine

I’ve plan to go to Lugano from Milano Centrale and on that day I’ll use Eurail for Italy.And I’ll take Train RE80 from Milano Centrale to Lugano at 12:43 on 02.Jan.2023So I cannot find this train in timetable.Dose it means, I cannot take this train? or I can take but no need to reserve a seat? Thanks.