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I have purchased and activated a 3 day in 1 month Poland Mobile Interrail Pass in first class. The activation process went smoothly. I added my 1st travel day and selected the itinerary. I was able to display the barcoded ticket. With this I obtained my reservations for my journey to Gdańsk from Warsaw.The next day on the morning of travel the pass had disappeared from the app. It was prompting me to add a pass (which of course I already had without issue). The only way to have the pass reappear was to delete and reinstall the app. The pass is now showing but it will not let me add any journeys and will not display a barcoded ticket for the pass. I am furious. There is no support and no advice from Eurrail whatsoever. Reading the terms and conditions they try and wash their hands of ANY problems with the app. Basically you are on your own subject to being fined by the train operator because you cannot provide a valid ticket because the app is faulty and useless. Has anyone else experie

Hi everyone, I am planning go to the Greek islands this September. I am looking for the best plan to pick up ferrys and visit different islands during 4 days. I just saw on eurail that it is posible to make unlimited travels with the Greek island pass 4 days in 1 month.Anyone knows how it works? It is necessary to make reservation first or I can pick up any Ferry? Thanks. 

Hey, I am currently staying in Hamburg and I am using the Interrail Mobile Pass. Now I am wondering how I can book Tickets for S-Bahn. I would be very happy if anybody of you could help me. Thank you in advance! Greetings, Lisa

Hallo, Ich bin noch vor der Reise, und hatte gerne gewusst, wie sollte man vorgehen wenn der Anschluss auf  reservierte Zug nicht geklappt hat. Kann ich direkt nächste Zug nehmen? Online Sitzplatz ist nicht mehr buchbar (3std Regel) Und noch eine Frage, wenn das nächste Zug ohne Reservierung ist, kann ich ihn spontan  nehmen? (Auch paar Minuten früher entschieden) Reicht es wenn ich ihn in Planung mit Ticket verbinde? Danke für die Antworten. Weronika

Hi all, I've seen that a few people are having issues with reservations but essentially my partner and I have a global mobile pass and are attempting to make a reservation for a train from Rotterdam to Paris on 10 August. However, we are getting the issue "No price results were found for this connection. Please try searching again or find an alternative way to book." Has anyone received this error specifically and got advice to the best way forward? I've also noticed this for future train trips we have planned in August so any advice would be really appreciated :)  

Hello,I plan to travel tomorrow from France (Lyon) to Norway, going through Germany but I don’t manage to do my first booking online (Lyon => Frankfurt or Karlsruhe via TGV 9583).The app indicates “No price results were found for this connection. Please try searching again or find an alternative way to book.”.I don’t manage neither to call the reservation number +41 900 300 300. I tried to call SNCF but they say they can’t do anything for passengers with Interrail pass.Any advice?Mathilde

I'm trying to book a reservation for Eurocity 39 from Montreux to Milano Centrale, but everytime I try I get the following:What's the easiest way to get seat reservations for these trains? 

Hi! I am travelling from the Netherlands to Sweden and back with a friend, but we've had a lot of delays on the way. We've missed several transfers and now we have to stay the night in Stockholm and have to travel an extra day to reach our destination in Härnösand. However, we didn't plan for this and I would now be one day short for the trip home again. Does anyone know if there is any way to fix this, or if I can somehow get an extra day? 

Hello! I am trying to reserve 4 seats for the train E50 Milano Centrale-Spiez (Switzerland) for the day 9th August but I am told that the seats are not available to reserve. How can I proceed?

Hi Fellow interrailers. Hope someone can help, we are not able to book a only reservation ticket from Nimes to Bruxelles. It shows no price available and to try again or find alternate route. This is the best route we have but are not able to book via the website or app. Is there an alternate way to book the same route - maybe call TGV or some other option to do offline?? Thanks for the help

Hello,I’ve been to Italy with my daughter last week and this week. We had a Interrail  Italy Pass for 3 days.Anyway, it was quite annoying to me because we could only use 2 of the 3 trips, so I had to buy a expensive train ticket for my daughter and myself from Trenitalia for about 200,- €, because the app wouldn’t let me add the 3rd trip to my pass. It said that my travel days were already used. I guess the reason was I still had a travel day added which we did not use, as we had some changes in our travelling plans (but I guess that’s what the whole Interrail concept should support … ?). Anyway, there was no journey added to this day anyway, also no reservation! Why then was this empty day counted? I could not delete it either.Anyway, I feel like we really have been cheated. There is no Hotline of Interrail/Eurail whatsoever. The chat help is a bot and does not understand anything.The only means is this Community - which I only now after being home again find the time to write in - o

Hi,I have bought an one country mobile pass for three das. The pass shows me that I have activated three days n a row but I want to travel on three not continuous days. How can I modify my pass? GreetingsUlla

I am trying to select a departure time for our Eurail pass but when I pick an early time (before 6am) the date changes to the day before. Is this due to the time difference between the US & Italy? Will it correct itself when we actually travel? Not sure how to move forward with this. Thanks

I have problems to activate my global mobile pass in The Rail Planner APP. The message says “Something went wrong” We couldn´t load your Pass details. Make sure you are online and try again.Also, I have tried to uninstall and install the app again and again,  I went to Eurail Aid Office in Dusseldorf and they couldn´t help me. They were asking me a paper ticket and I understand that The Global Mobile Pass is paperless. 

I would like to book the greek island passes for 4 days in 1 month for 2x youth and 2x adults. Our trip starts on August 15th. About this I have the following questions: How do I book these passes? When I want to book, then the earliest selectable start date is August 20th. Is it possible to make a booking for mobile passes? I cannot select this option.

Hi team, I’d like to know why if I reserve the outbound ticket they say I used one day of my pass (6/7 days left) ? I well selected the outbound ticket … And how can we pay the seat reservation ? I don't understand how it works…  Thankkkks in advance 

I made my e-tickets reservation several hours ago, there was a problem with one leg of my journey which I did solve by myself asking interrail for a refund on that specific leg. About the other reservations which they said to me were booked in an email, I haven’t received any ticket yet, and they also do not appear online in my account after 4+ hours. I’ll leave this Tuesday.

I was planning a trip from Germany to Sweden, and for that ourpose bought a flexi pass, which later turned out to be the wrong kind of pass for my needs, but I didn’t know it at that time. later, on the day my travel was supposed to commence, I activated this flexi pass and noticed that I couldn’t add any german or danish trips to my pass. I panicked and immediately bought the correct global pass, which I used to reach my destination.Issue now is, that I am unable to refund this although activated, but fully unused flexi pass. Is there some way for me to receive some kind of refund? I’m a student and have little money as it is, and this issue was caused because of a misunderstanding.

HeyIch will am Freitag von Augsburg - Neapel fahren, dafür habe ich ein Italien Pass gebucht.Die Strecke Augsburg - Brenner würde ich mit einem normalen Ticket fahren und dann ab Italien das Interrail Italien Ticket für die Strecke Brenner - Neapel benutzen.Ich kann jedoch die Strecke Brenner - Bologna nicht Buchen bzw. sie nicht in meine journey hinzufügen, “conditions apply” steht in der App.Die Reservierung dafür konnte ich aber schon kaufen bzw. habe ich schon gekauft.Kann ich jetzt trotzdem mit diesem Zug fahren oder ist das nicht möglich?Ich muss um 16.00 Uhr in Bologna sein, da von dort mein bereits reservierter Zug nach Neapel fährt. Mit welchem Zug das am Ende klappt ist mir prinzipiell egal:) Vielen Dank bereits für eure Zeit 

Hi, if I purchase a 6 day Greek ferry pass, how do I book the actual ferry? Can I just turn up at the dock and purchase a ticket? Or do I have to email/call someone to reserve a space on the ferry? Would appreciate any advice! Many thanks x

Hello!I booked an interrailpass for August. We want to join the Centovalli route from Domodossolla to Locarno. On the website from interrail it says that we can use our interrailpass on the hole route of the Centovalli route. But if I click on the website of the centovalli route it says I have to book tickets and make a reservation. I can not make a note or something to say that I have an interrailpass. Can someone tell me how to make a reservation for this route? Did someone maybe already take this route? I would like to hear if someone knows something about this :)) Greetings!Naomi 

Hello!I’m planning to do a trip around Europe with in the next month. Not sure if I will need 5 or 10 travels days. Can I easily exchange my pass, pay a fee and extend it with a Plus Upgrade?All the best!

Ich habe ausversehen einen outbound/inbound Travelday eingelöst und den Travelday zwar wieder gutgeschrieben bekommen, aber ich brauche noch zusätzlich ein outbound/ inbound Tag…was mache ich jetzt?

Hello🌞I am currently in Thessaloniki and would like to get to know some Balkan countries in the near future and my last destination is Ljubljana. The following countries are roughly on my plan.Nordmazedonien or Bulgaria-Skopje -SofiaAlbania-ShkodërMontenegro-Durmitor-Budva(Bosnien & Herzegowina)Croatia-Dubrovnik-KrkaSlovenia-Ljubljana-Bleder Lake Does anyone know good train connections or can recommend places? I have also heard that many trains (for example from Thessaloniki to Skopje) do not run at all due to Corona.Thank you for your help!Emma

We travelled with 5 mobile passes on one device. Now we'd like to seperate and upload our passes on more individual devices. Is that possible?