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I was planning a trip from Germany to Sweden, and for that ourpose bought a flexi pass, which later turned out to be the wrong kind of pass for my needs, but I didn’t know it at that time. later, on the day my travel was supposed to commence, I activated this flexi pass and noticed that I couldn’t add any german or danish trips to my pass. I panicked and immediately bought the correct global pass, which I used to reach my destination.Issue now is, that I am unable to refund this although activated, but fully unused flexi pass. Is there some way for me to receive some kind of refund? I’m a student and have little money as it is, and this issue was caused because of a misunderstanding.

HeyIch will am Freitag von Augsburg - Neapel fahren, dafür habe ich ein Italien Pass gebucht.Die Strecke Augsburg - Brenner würde ich mit einem normalen Ticket fahren und dann ab Italien das Interrail Italien Ticket für die Strecke Brenner - Neapel benutzen.Ich kann jedoch die Strecke Brenner - Bologna nicht Buchen bzw. sie nicht in meine journey hinzufügen, “conditions apply” steht in der App.Die Reservierung dafür konnte ich aber schon kaufen bzw. habe ich schon gekauft.Kann ich jetzt trotzdem mit diesem Zug fahren oder ist das nicht möglich?Ich muss um 16.00 Uhr in Bologna sein, da von dort mein bereits reservierter Zug nach Neapel fährt. Mit welchem Zug das am Ende klappt ist mir prinzipiell egal:) Vielen Dank bereits für eure Zeit 

Hi, if I purchase a 6 day Greek ferry pass, how do I book the actual ferry? Can I just turn up at the dock and purchase a ticket? Or do I have to email/call someone to reserve a space on the ferry? Would appreciate any advice! Many thanks x

Hello!I booked an interrailpass for August. We want to join the Centovalli route from Domodossolla to Locarno. On the website from interrail it says that we can use our interrailpass on the hole route of the Centovalli route. But if I click on the website of the centovalli route it says I have to book tickets and make a reservation. I can not make a note or something to say that I have an interrailpass. Can someone tell me how to make a reservation for this route? Did someone maybe already take this route? I would like to hear if someone knows something about this :)) Greetings!Naomi 

Hello!I’m planning to do a trip around Europe with in the next month. Not sure if I will need 5 or 10 travels days. Can I easily exchange my pass, pay a fee and extend it with a Plus Upgrade?All the best!

Ich habe ausversehen einen outbound/inbound Travelday eingelöst und den Travelday zwar wieder gutgeschrieben bekommen, aber ich brauche noch zusätzlich ein outbound/ inbound Tag…was mache ich jetzt?

Hello🌞I am currently in Thessaloniki and would like to get to know some Balkan countries in the near future and my last destination is Ljubljana. The following countries are roughly on my plan.Nordmazedonien or Bulgaria-Skopje -SofiaAlbania-ShkodërMontenegro-Durmitor-Budva(Bosnien & Herzegowina)Croatia-Dubrovnik-KrkaSlovenia-Ljubljana-Bleder Lake Does anyone know good train connections or can recommend places? I have also heard that many trains (for example from Thessaloniki to Skopje) do not run at all due to Corona.Thank you for your help!Emma

We travelled with 5 mobile passes on one device. Now we'd like to seperate and upload our passes on more individual devices. Is that possible?

I am planning on going to Val Thorens in the French Alps, does anyone know the nearest train station that runs in December?

Hi there! Maybe someone can help me out!I want to travel to Barcelona on August 8th. Therefore I need a reservation for the train from Paris - Barcelona. Unfortunately that’s not an e-ticket, but a paper ticket… Since it takes at least 6 business days to send it out I’m a bit stuck…My question is:1. What is your experience with this? I was hoping to just get an email which I could print out…2. Is it possible to make a reservation on the 8th at Paris-station for this train?Hope to hear from you!Save and fun travels to you all!

Travelling from Paris to Beaune (overnight) ont Nice next day.  Can we use a eurail pass. Is it good for high speed trains? Thank you

Hi! My friend and I want to take a nighttrain, but all the trains we see in the Interrail App that go at night that are without a transfer/change say "+ 1 day" (see the screenshot for an example). Why is this? Because we thought it would only cost us just 1 travel day since there is no transfer... 

Hey there, in the train from munich to bologna the woman told me that with the interrail global pass you have to pay 10€ extra fee (additional to the seat reservation) for each highspeed train you take. Is this true ? How can i book that? Thank you so much, V 

Hey everybody,  i’m planning to do a trip with interrail. So i have a question and i didn’t find an answer in the FAQs. For every day i’m driving with the train, it’s one travel day.How does it work with the start and the home coming? When i start from home to the first destination and from the last destination to my home place, do i have to count in two travel days for these trips`?Thank you for your answers. Greets Julia. 

Hello everyone,I have a problem with my interrail pass.Saturday I left for home from Italy to the Netherlands. I had already used 3 days out of 4 of my pass. So I had 1 day left, I had also checked this in advance!Just before I started traveling by train on Saturday, I wanted to put the train journey in the app. Then suddenly it said that I had already consumed the 4th day, there was a train trip to Verona? I've never used this.I couldn't do anything with the pass anymore, because he indicated that all days had already been used.My only option was to buy a new interrail ticket for 170.I did this, a little later I started the interrail app again, and then my old interrail pass was in it again, WITHOUT the train journey to verona and my 4th day of travel was available again.Now I threw away 170 euros just because there was an error in the app.Can I get my money back for this?Tnx! 

Hello everyone,We want to hop in the train for one of the most scenic routes of Europe. The train from Bar to Belgrado. We are curious if the train is still operating.We want to ride the train in september. Please let us know 😁

ich wollte meinen zug von münchen nach budapest reservieren, jedoch steht jetzt, dass das nur bis zu 6 tage vor antritt möglich ist.Wisst ihr, ob man auch noch in dem zug reservieren kann, da unsere umstiegszeit in münchen relativ knapp ist 

Hello, I want to book TGV 9576 from Munich to Paris Aug 2nd, with Eurail GolbalPass. And I have added this trip in Rail planner app, and it show that "Added to Pass", "Seat reservations required". I try to reserve my seat, but the it remind me "No price results were found for this connection. Please try searching again or find an alternative way to book." The tips of France seat reservation show"You can book your reservations for trains in France the following ways:Eurail Self-Service (in the Rail Planner app and on the website)Through the Rail Planner app Paper Pass only - Via SNCB: domestic and international trains (Thalys and Eurostar)Locally at the train station"So I should reserve the ticket and seat in Munich train station?

If I am traveling with a 22 day (consecutive)  E pass that has already been activated--I want to board a train from Amsterdam to Prague that does not require a reservation:  What do I have to do?  Can I just board the train?  Do I need to enter trip data before boarding?Same question if seat reservation is required. What do I need to have on my phone at boarding?Pass is 1st Class if that matters.Thanks for the help, really excited to travel again, but this is the first trip with a pass, and it’s also multiple people.  Guessing when we arrive it will make more sense, but sitting in Phoenix, Arizona, it’s pretty confusing.

Hello!Me and my friend are in Croatia at the moment and our last destination will be Dubrovnik. After we would like to go to Athens, Greece. What’s the best way to do it?btw, are the trains of Serbia not working? Can’t seem to find 1 single connection.

Bonjour, Petite question.. Si je prends un train à 21h avec un changement à 3h et une arrive à 10 h (meme billet mais juste une correspondance) est ce que ça compte un deuxième jour ou vu qu’on est parti la veille ça compte sur le jour d’avant ?Merci par avance 

Hi, I've bought an interrail pass for me and my kid (10 yrs old). Iám trying to make reservations but it's impossible. I've tried different directions and on different days (from Innsbruck tot Milano, Innsbruck to Berlin, Zurich to Paris), but none of them gives me the possibilty to make a reservation.Can anyone tell me what to do? Thanks!

Hi, I have a question regarding seat reservations. If I have a pass and I do not make a seat reservation, can I seat on a random seat if it is available?

Hi! My friend and i just tried to book tickets for our trains back to holland, for one train we could, but for the other one it said that the tickets were unavailable. When i went to the site of the company itself (eurostar) i could still book tickets there, but i couldnt get any interrail discount and they are suuper expensive. Is there any way i can still buy tickets without breaking the bank? Thanks in advance. 

Hi,In France it is hard to book if you are not at the train station. I tried to book a ticket from Paris to Budapest and when calling the Austrian rail company they were able to book a reservation from aschaffenburg to budapest for me. I had to book Paris-Aschaffenburg at the station.  Well i went to the station and to my surprise the reservation would cost me 96 euros! I thought this must be a mistake so i looked online and online for the same train i pay less not using my interrail pass then i pay when i use it. It is the same train!   The train in question is the 8 august 19:06 train from Paris to aschaffenburg wich arrives at 01:22.  The price difference is €20 and i got the other price from trainline. This surely must be a mistake right? What did i do wrong?