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Hallo!Ich habe eine Frage zur Inbound-Fahrt.Krankheitsbedingt musste ich meine Fahrt unterbrechen und bin am Bodensee auf der deutschen Seite in Ärtzlicher Behandlung.  Morgen möchte ich von Friedrichshafen nach Kiel an meinen Heimatort fahren.Die Outboundfahrt habe ich bereits genutzt.Meine Frage: Darf ich die noch nicht aktivierte Inboundfahrt für meine Heimfahrt mit Startbahnhof in Deutschland nutzen? Oder muss ich extra dafür nochmal nach Österreich oder in die Schweiz rüberfahren um die Fahrt zu aktivieren?  Ich nutze die App-Variante. Danke!

Do NOT buy a promo pass, Interrail is not honest about the refund policies.I bought an interrail pass in the promo period in September, and it was only in the payment confirmation (e.g. after purchase) that it said that no refund was possible for this particular promo period. In the general refund policy it says that promo passes can generally be refunded.

Hi,ich habe für die ganze Familie Pässe gekauft. Mein Mann fährt am gleichen Tag wie wir los aber fährt anders als wir . Wie kann ich seinen Pass derart verwalten, dass er den auch hochladen und zeigen kann?

We are planning to be travelling on Sunday 13 September from Ljubljana to Munich.The man in seat 61 states reservations are optional; another site stated reservations are advisable on a Sunday because trains are busy.My questions are:1. Would the community agree with this, or is it worth risking it?2. The reservation would appear, from the OBB website, to be Villach to Munich; is Ljubljana to Villach not reservable?3. Is 6 minutes sufficient for transfer at Villach?

Hello!i have a Mongolian passport with Austrian residency permit, i currently live in Austria. Can i choose to go with Eurail instead of Interrail? On the site it says: “If you are not a European citizen, but you are an official resident of Europe, you can also use an Interrail Pass.” so i think i can choose between them right? But there are a lot of people who said you can’t choose so I am a bit confused. 

I have noticed that allaboard.eu is now also selling interrail reservation for france and maybe other countries, and they only charge a 1€ fee compared to the 2€ fee of other places like the interrail reservation service or raileurope.com. But it seeems like they do not sell reservataion for Ouigo trains, they dont even appear in their planner.They also sell reservation for other countries (but for most of the other ones they sell it is possible to book reservations online directly from the operator)Anyone already tried them out for reservations? (I know they have been selling passes for a while, is them selling reservations a new thing?)

Hi there. I am a newbie to Interrailing but hoping someone can help. I have a 2nd class Interrail pass for my family and I to travel around Spain this summer. We are wanting to take the sleeper train from Paris down to Barcelona. I am keen to upgrade from a 2nd class to a 1st class sleeper as we are 4 - and with young kids I don’t want to share a cabin with 2 strangers and I’m sure nobody wants to share with us either! Is there a way to upgrade just 1 journey for the sleeper train. I’m happy to pay the extra - I just don’t know if it is even possible with the Interrail pass. Thanks!

Hi all !  We are taking a night train from Zurich to Amsterdam, the seat reservation is optional but we want to reserve it anyways. Though, when we try to, it’s says we need to send paper tickets by post, but we are moving a lot and cannot receive them. Do you know how we can just receive electronic tickets ?  Thanks !

Bonjour, je cherche à réserver une couchette sur le train de nuit Prague-Zurich. J’ai déjà planifié mon voyage mais j’aimerais réserver une couchette et je n’y arrive pas. Si je m’adresse directement au site tchèque, comment faire pour ne pas acheter le billet mais seulement la réservation ?

L’anno scorso ho vinto il pass interrail con DiscoverEU.Nel vecchio telefono avevo fatto l’accesso all’app discoverEU e RailPlanner. Avevo anche scelto il pass flex e scelto la data di partenza.Ora sul nuovo telefono sono riuscito a fare l’accesso ma il pass non è automativamente inserito. Se provo a cliccare Add a Pass non so che numero mettere. So che deve avere 6 cifre ma non capisco come recuperarlo.

Bonjour,Je vous contacte concernant un problème urgent avec mes réservations de trajets Interrail.J'ai acheté un Pass Interrail afin de réaliser un voyage prévu dans 15 jours. J'ai travaillé cet été afin de pouvoir financer ce pass et je travaille également en août pour pouvoir rembourser les frais liés à ce voyage. J'ai déjà payé l'ensemble de mes logements et engagé une grande partie de mon budget dans ce projet.Aujourd'hui, je rencontre un problème qui m'empêche de finaliser mes réservations. Pour plusieurs trajets, l'application Interrail m'indique que les billets doivent être envoyés en version papier, mais aucune adresse de livraison n'est acceptée car le délai avant mon départ est considéré comme trop court.Je souhaiterais donc obtenir des réponses précises aux questions suivantes :Pourquoi est-il impossible de finaliser le paiement de certaines réservations alors que mon Pass Interrail a déjà été acheté et payé ? Pourquoi l'envoi postal est-il la seule solution proposée alors q

Do NOT buy a promo pass, Interrail is not honest about the refund policies.I bought an interrail pass in the promo period in September, and it was only in the payment confirmation (e.g. after purchase) that it said that no refund was possible for this particular promo period. In the general refund policy it says that promo passes can generally be refunded. PS: similar review can be found on trust pilot

Do NOT buy a promo pass, Interrail is not honest about the refund policies.I bought an interrail pass in the promo period in September, and it was only in the payment confirmation (e.g. after purchase) that it said that no refund was possible for this particular promo period. In the general refund policy it says that promo passes can generally be refunded.

Hi everyone,I need urgent help from the customer support team or a moderator.I need to move my Mobile Pass to a new device, but since this is the second time I am doing this, the Rail Planner app is blocking me and won't allow me to do it automatically.I have already submitted an official support ticket, but my trip is starting very soon and I am stuck without a working pass. Could a moderator please escalate my request to the support team so they can manually deactivate the pass from my old device?Here are my details:Pass Number / Order Number: 3MT*** Travel Start Date:July 15th (tomorrow) 

Hi there,I have the issue that I can't load my ticket with the QR code in the rail planner app.When I click on “show ticket”, it would just load forever, saying  “Loading your ticket. If this is taking a while… “. It never worked in the past, and this is my first travel day. There is no error or anything.I'm trying for 4 hours straight now,  I've let it load for 30 minutes, restarted the app a lot, restartet the phone, trying with LTE and wifi, let the app load after opening it and before proceeding.  I'm out of ideas and I'm currently traveling so I'm pretty afraid of a hefty fine as I currently don't have a ticket at all.Any help in timely manner would be super great!YoursJulleVersion 23.2.0Huawei P20 Pro

Issue 1:Some train lines (Zurich to Zagreb for example) won't let you reserve a sleeper if you want to use your interrail pass. It shows that a sleeper is not available. However, when you change the set up and try to buy a regular ticket for a sleeper, suddenly a sleeper is available for a regular ticket price. Issue 2: Before I bought the interrail pass, I checked how much a seat reservation would be from Malmö to Hamburg with the night train. It showed 17 euros. So, I bought interrail pass and when I tried to buy a seat reservation for that same route, it showed that it costs 110 euros!  Issue 3:So many information are not listed , or listed somewhere where it is difficult to see them. For example, there is sooo many trains without first class vagons. There are unexpected fees you have to pay on the train even though you have the pass and seat reservation. THE MARKETING INTERRAIL PASS DOESN'T MATCH THE REALITY.

I have already purchased my Eurail pass and have started to look through the time tables. I made one purchase to reserve a seat, but now I’ve come across “open seating; choose any available seating”. There is no button to click to reserve a spot on that train? Do I just show up to the station and hope that there is space for me on this train?Am I missing something as I click through the website?Also, if there is no further action needed at that point in the process, how do I add the specific train/time to my planner?

Hi all, I am trying to activate my pass and I´m at step 3 where I have to type in my passport number. However, the app only provides me with a numerical keyboard. My German passport number only has 1 number in it though, the rest are letters. How can I activate my pass now? Interrail is a bit ignorant, being a European project, not taking into account different passport numbers in the indivual countries. 

Hi, currently on a train to Munich and both our passes have disappeared and I can’t add them manually.  Help!

Two years ago we had an unpleasant experience when we were on the Bernina Express.  Just as the ticket collector approached, my wife was unable to open her Rail Pass.  We are doing a similar journey in September and we want to avoid a similar occurrence.  I used AI to question what was the best strategy.  Basically it said that the app failed because it had a poor signal.     When the Rail Planner app detects even a sliver of data (like a 2G or spotty 3G signal on a mountain pass), its default behavior is to immediately reach out to the Interrail servers to check for updates. If that connection is weak or drops mid-request, the app hangs indefinitely on a loading loop or a blank screen.   The recommendation was to update the app when leaving our hotel the day of our trip across the Alps, and then to put the phone onto flight mode     By treating the app as a purely offline tool for the trip across the Alps one will bypass the network glitches entirely.I thought it would be wise to get

I bought a reservation with credit but now I don’t want to take this train anymore. Can I cancel the reservation even without a refund ?

Hello,I cannot find the trains I am looking for in Sweden tomorrow and the day after:10.07. 19:05 Berlin Lichtenberg > 10:00 Stockholm Central (SJ: yes, DB: yes, RailPlanner: nothing found 11.07. 22:55 Stockholm Central → 06:05 Östersund C (SJ:yes, DB: yes, RailPlanner: nothing found) All departures from Stockholm Central: No train found at 21:00/22:00, only 23:15 to Malmo CAm I doing something wrong or is that much data missing from Sweden? I can add  the trains manually, but it is a bit concerning that these trains are not found one day before ...

J’ai pris mon billet de Paris vers Londre sans aucun soucis mais pour prendre mon billet de Londre vers Paris il y a marqué que tout les sièges sont pris a n’importe quelle date que je met, je suis donc bien emebter pour revenir...

J’ai pris mon billet de Paris vers Londres sans aucun soucis mais pour prendre mon billet de Londres vers Paris il y a marqué que tout les sièges sont pris a n’importe quelle date que je met, je suis donc bien embêté pour revenir...

I have recently bought a 10-day 2nd class global pass with Interrail, and along my journey I am going to travel with the AVE International from Montpellier to Madrid. So my question is, can I upgrade this leg from 2nd class to 1st class?