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Hi, I made reservations for 3 trains, paid for it, but never got a confirmation email and there not in my account. The money is taken off of my bank account, but all my other reservations are in my account except for this order. I'm travelling tomorrow and contacted Interrail 3 weeks ago but I still don't have a reply. What should I do?

Estoy teniendo problemas para reservar entre barcelona y paris y que me la envien a mi mail, siempre me aparece la leyenda boleto impreso y no puedo seguir adelante porque vivo en argentina y me sale que los boletos van a llegar despues de mi viaje que pienso hacer el 07/09/2022, alguien me puede ayudar con esto? gracias

Hello,i would like to go from my Hometown (A) in my Home Country(Germany) to another town in Germany (B), then, a couple of days and one seperately booked train trip later, take a flight to Britain, then use the interrailpass to go back to germany via France and Belgium.The Mobile App confirms this as possible, using one Inbound/Outbound day for the travel from A to B and one for the trip from Belgium to Germany.Does anyone know whether this is okay?The reason I’m asking is because Terms an Conditions define Inbound/Outbound Trips as:An Interrail Global Pass may only be used for two specific trips in the country ofresidence of the traveller (provided this country is an Interrail participating country).These two trips are referred to as the outbound and inbound journey.• The outbound journey can be used to travel from any location in the country ofresidence to the border or an airport or port.• The inbound journey can be used to travel from the border or an airport or portback to any lo

Hi, I purchased a 7 day pass two weeks ago and have not been able to activate it. I was able to activate my partner's pass (he only has one last name), but not mine. I have tried entering both last names separate, together, hyphenated, but nothing works. I have contacted customer service twice and the app developers as well and havent gotten an answer in two weeks. I will be traveling in two days. Please help!

Hi guys! I’m having issues trying to make a seat reservation for a night train from Warsaw to Berlin on Aug. 20, 4.15 am. It basically says everywhere (oebb.at; bahn.com; interrail website) that I cannot make a reservation, and I don’t really think all seats are gone because it tells me the same for all other trains. I tried the PKP website, but I see no option for “no ticket, seats only”. The only website that allows me to make a seat reservation is Polrail, but the price is more than twice the price it should costs. Can anybody more experienced than me help me with this? 

Hi guys,I have an Interrail Global Pass and am a resident of Switzerland. May I take the Gotthard Panorama Express (e.g. Luzern-Bellinzona) as part of my inbound/outbound journey to Italy? With a valid seat reservation, that is.Geographically it’s not a detour, even a direct train, however, the GPE takes 5 h for the above-mentioned leg compared to 1h 30 min with the regular fast trains.Has anyone tried that before?Thanks for your help! :-)

Hallo,ist es möglich, während der Reise die bereits begonnene Reise von 4 auf 5 Tage aufzustocken? Wenn ja: wie geht das und was kostet es?LG Rudi 

Hi,Has anyone recently travelled from London to Paris? Do we need passenger locator form?Eurostar website does not show anything related to it.Thanks,

Hi all,I was wondering if I could preemptively change trains if I knew I would miss my connection with the train my ticket is booked for.I.e. change before the stop I'm suppose to change or even take an earlier train.I'm asking because I can do that on German/Swiss trains, even if I'm supposed to take a specific train, but don't know wether the same applies to interrail.Cheers!

Can I book ferries with “blue star ferries” before the arrival of my Greek Island pass? The estimate delivery day is 5 weeks from now, but I want to book the ferries ASAP to secure my trip. My pass was activated in checkout (for 15 sep) but there’s no mobile version for the Greek pass as I understand. What can I do?

My connection it's ok but my app Rail Planner doesn't working!!! Message: "It looks like you're offline. Please go online so you can update your tickets and Passes." Help me!!! I'm going travel in 2 hours!!! 

I will be flying into Mykonos and would like to explore Greece using the Interrail pass. I want to get from Mykonos to mainland Greece, ideally Athens but not wedded to it. Eventually, I would like to get to Thessaloniki and spend a few days. After this I want to go to Skopja, North Macedonia.

Hello,I was scheduled to take the train this morning, but cannot because of a problem with the rail planner app. I am trying to add my pass to the app (I have double checked to make sure the pass number is correct), but the app tells me “Something went wrong”. The app is also updated to the newest version. Any help is much appreciated, it’s a pretty urgent problem.  Thanks! 

Hello people,Any help or suggestions welcomed. I brought a promo global pass and am unable to add my mobile pass to the rail planner app.When I do try add the pass it says ‘Something went wrong’. Ive tried and couldnt previously activate my pass  and the validation period is for 1 month and it runs out today. Slightly worried as I am supposed to be travelling from Paris to Amsterdam on Saturday and need to reserve seats! I also don’t want to lose my money!  any help welcome, thank you, Marcus 

The bots couldn’t help me so I’m hoping the community can. I’m on the Eurail site ordering a seat reservation for a Narbonne to Madrid train which requires the seat reservation to be mailed to me,  At checkout I selected my state from the drop down menu, but then on the travelers details page which shows the mailing address the state is not appearing.  Instead there is the number 16 where the state should be.  I tried going back and reentering my mailing address several times but it keeps replacing my state with the number 16 on the travelers details section for mailing. I am hoping someone can assure me that this is normal for states in mailing addresses to be replaced by a two digit number under traveler details for seat reservations. Thank you in advance for your help. I’ll await a response before completing the transaction.

This is my first year to use the interrail global ticket with my family. We want to travel from Kolding to Ringkoebing. In this connection, the bus is part of the trip.  Do I have to pay extra for the bus? 

Hi, on August 18th-20th there are strikes in Britain, but i  didnt find an information about the eurostar trains. Does anyone know if they are affected? Do they run normally?

We purchased EURail Passes and went online to purchase our seat reservations for our Train from Strasbourg to Paris.  We click on the train we want that departs at 8:19 the next screen shows a departure time 12:19 with a different train.  When I enter information each step the time switches between 8:19 and 12:19 with the final screen where you purchase showing 12:19.  Why does the time and train switch back and forth.  I tried different times and it seems to do the same thing with all the times.We live on the east coast of North Carolina and do not know if the time difference is an issue.Any help that can be provided is appreciated. 

Hello Community, My friend and i, we want to book a train from Kopenhagen to Stockholm for today at 14:19. But it dont work, it says: one leg of your jorney could not be booked. Can somebody help us? We alread booked your hostel. Thank you  Max 

Hello Eurailers! I’m trying to purchase required seat reservations. I fill in all info and tickets are added to my cart. When I checkout, fill in all info, the next step is “Continue to traveler details”. This either takes me home page & all data is lost OR a blank page comes up! Any advice? 

I’m am trying to book the overnight train from Budapest to krakow. When doing it on the pol rail website the only options it is giving me is to collect the tickets in Poland or get them shipped. However I am already travelling and am booking the train for 3 nights time. I have tried to ask at the train station of the country I am currently in but they was unable to do it. Could anyone advice how to book this please by getting an e ticket maybe.

Does anyone know if there is an error in the interrail reservation booking system right now? I've been trying to buy my reservations (yes, unfortunately late) for Essen (Germany) to Barcelona and back in July since yesterday. I have also found connections, but in the purchase process I can't click on the button to proceed to payment.I am very very frustrated and even considering flying!

Hello, can a Greek citizen buy and use a Greek island pass? 

I am a US Citizen living in the Uk on a spousal visa, which rail card do i need? And would both cover starting my journey from the UK, i.e getting the tunnel from London to Paris etc?

Hello, im going on my first interrail trip with my partner but when it comes to reserving i try and add a traveler and it says the name or pass are wrong, i have tried on both of our passes to add the other and still the same problem and i have checked it's all written exactly the same as the confirmation email, i don't know if anyone else has has this issue and if so can you help me please?