Solved

Hi everyone! I am trying to do some seat reservations. However it appears that the seats in the most of the trains that I need are with “prices unavailable”. Every train is already full? How can I skip this problem? 

Bonjour, j’ai mon Global pass. J’ai déjà effectué des voyages en Italie et en Autriche sans problème de réservation de sièges dans les trains de nuit. Mais là, j’ai un souci. Je dois me rendre de Prague à Budapest: j’ai pu réserver mon siège sur le site de la République tchèque. Mais, quand j’essaie de réserver de Budapest à Bucarest je n’y arrive pas. Aussi de Bucarest à Sophia, je n’y arrive pas et de Sophia à Istanbul, je n’y arrive pas non plus. Quelqu’un peut me plaquer ce qu’il se passe svp ? 

I am traveling from Amsterdam to Zurich in July. I was able to add the trip to my eurail pass, but when I went to make my seat reservation it says that the seats “may be sold out” and to “purchase a seat reservation at a station in Europe.” Has this happened to anyone else? Does anyone know how I go about purchasing my seat reservation?

If I use the 1st day of my pass to travel from A to B, and then go by boat to C, can I use the 2nd day of my pass to go from C to D? Or do the trips I do with my pass need to be continuous, meaning if I use the pass to travel from A to B, I have to start again at B the next day? Thanks for your help!

I am trying to get in contact with Interrail for more than 2 weeks now, but I don't get any respond and I have no clue what to do right now. I literally tried every way of contact. There went something wrong with the payment and apparently I paid twice, but I only got one pass. So I need that money back, but I can't get in contact. I am worried that I will never get my money back :( What should I do?@Nanja @Leo 

Sent this to EURAIL, asking community if they know how to get this resolved quickly and/or escalate the matter to someone at EURAIL?  We purchased the global pass tickets for my wife and I on December 18th 2020, however were unable to travel due to Covid restrictions in England, Europe, etc up until now and now are planning to arrive on July 24th (traveling by train likely same or next day).  EURAIL asked us not to seek a refund and instead hang on to the pass, as they would extend it (which EURAIL did).  Unfortunately this put us in a situation where now our child is 4 years old, and we are unable to acquire a pass for him (a free addon to adult ticket) and therefore cannot make any reservations for trains, hotels, events, etc - we are stuck until we resolve this as we cannot risk not being able to get there.  His information was provided to EURAIL. Please create a pass for him and attach it to the reservation.  Email provided. Please make it so it does not end up costing us more mone

I recently purchased a 15 day rail pass, but don’t plan to use it for another month. If I activate it now to start adding train times and such to my trip, will the 15 day duration start, or not until I scan my ticket for the first time?

Hello community, is it possible to enter my home country a second time (so two inbound journeys) instead of using the outbound journey? Thank you :)  

Hello, a friend of mine managed to get the pass holder number from Eurail despite having a mobile pass. He then managed to book his tickets via Italiarail https://app.italiarail.com/itinerary and received his reservation confirmations. However, I recalled emailing Italiarail’s customer service and they mentioned that they no longer provide reservation services for Eurail passholders as they are going mobile.Does anyone here know if train conductors will still recognize seat reservations booked via Italiarail even though the user holds a Eurail mobile pass? We are worried that we might not be able to board the train as we do not hold physical passes despite receiving the confirmation email.

I am traveling with a friend from Mexico I am trying to do both of our itineraries as she is too busy to do it. I have her QR code and all of her information I am unable to make her trip. And now I can’t even get to my trip on the app. Is it possible to make reservations for two separate people on the app at the same time?

hi, as many other interrail travellers, I have the following problem:I’m not able to book seat reservations on travel-b-europe.com because a pass cover number is required and I just have a mobile pass.How can I receive a Pass Cover Number?My friend also needs one, we have two interrail passes on this account.Thanks in advance

I have a 6 digit mobile pass number that is not excepted to book, how can I solve thisthankyou

Hi everyone. I want to reserve a train from Cluj Napoca to Budapest but I’m unable to even add it to the cart because it says:Prices unavailableNo price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board.Anyone else had the same problem? Or is it simply because the train is fully booked? If not, where can I buy the full fare tickets? 

Hello,We are looking for booking a train from Oslo to Copenhague. We saw on the map that this intinary could be possible by a connection in Sweden but we don't find it in your Booking application.Does it still exist ?Thanks you

Hii am trying to book a night train from Rome to Munich but apparently there are no night train from Italy to Germany in July.. I can only find them from July 31I went to the train station and they also didn’t know the problem…somebody has an idea of the problem?thanks!! 

Trying to book Nice to Milan seat reservations (really the ventimiglia to Milan section) 11.03on 29th july. Seats are available to purchase but I simply cant find a way to reserve a seat traveling with global passes.  Via Eurail I get the same - temporarily unavailable - check back in a few hours message that’s become all too familiar. many help would be extremely gratefully received!!!! I’ve tried OBB by the way and it simply says no tickets available - but I could purchase a fare on lefrecce (basically I’m extremely confused!)

Hi, I am travelling first class in Italy. And I want to bring the reservation time forward by  3 hours. I was wondering if anyone has managed this without being charged extra?I am travelling 1st class.

Hello! I have a 3 months continuous pass, and I’m wondering about the specific timing of the duration.If I activate the pass on June 24th, could I still use it on September 24th, or only on September 23rd?

Hello, my friend and I are interrail pass holder and we would like to take the nightjet train NJ468 on July 11 from Salzburg to Paris. Unfortunately we are unable to book. Can you help us ? Thanks in advance for the answer! 

Hello everyone!I want to buy a train night ticket from Zuerich to Ljubljana on the 6th of July to book my seat in advance. But it’s a paper ticket and the estimated delivery date when I will be able to receive it is after my departure from my country. Do you know if there is any option where I can buy it in France in a train station or it’s not possible to buy an international train ticket from France? Otherwise, I can probably buy it when I will be in Zuerich but I’m afraid there will not be enough seat available to buy it just one day before the trip? What do you think?Thanks for your answers

I lost my phone but i am buying a new one today.  Im hoping that when i get this new phone and i download my icloud data back onto my new phone and since i will have the same number the mobile pass will still work.  Does anyone have any info or experience that can answer this question for me?

Hello we had heard here was a sleeper from zurich to Llubljana but when I go onto the Austrian site to look it only shows a seat option - it would be for the 29th July for a 4 berth couchette- has Antoine does this before? Thanks!

Me and three friends have been planning a train trip through Europe in July. Our country of origin is Sweden and we all have our Interrail mobile passes ready. We have now gotten around to booking seats on some of the trains, but have struggled to book high speed trains from Amsterdam to France on July 6th. The seats seem to be fully sold out on the Interrail website, leaving us the option of instead booking via travel.b-europe.com. However, one member of our group didn’t receive the same confirmation email as the rest of us - his is lacking the Pass Cover number that is required for booking seats via external non-Interrail websites. We are positive that he bought an Interrail pass and not a Eurail pass. He is the only one of us with this issue and he has not been able to reach Interrail customer support.Here’s the info about the specific trains I’m trying to book:Amsterdam Centraal (13:15) - Paris Nord (16:38)Paris Gare de Lyon (17:37) - Marseille-St-Charles (20:57)both on date: 06/7

Hello from me again..A last question i hope..I was trying to make our seat reservations for a high speed train in Italy...I went through all the steps and make it to the payment but i wasn't ask which seats i want to book . I don't have this option? They will give me the seats that they want? I can't choose? I m traveling with my two daughters and of course i want to be near them..in which point i can see the number of the seats that we have book? Thank you very much   

I have tried for hours not to add my mobile pass as well as add passengers to my account. Well, IT’S NOT WORKING. Your site does not “see” my pass and tells me the passengers don’t exist. I need to make reservations NOW