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Hi!I don’t succeed to make a seat reservation from Karlsruhe Hbf to Paris Est. When I try to make the reservation on DB’s website it says that 'seat reservation is impossible’. Does anyone know if it will be possible sooner (I will travel 20th of July) or does it mean that it is fully booked?Thanks in advance!

Hi There,My friends and I (a group of four) are looking for train reservations from Arnhem (Netherlands) to Split (Croatia). On some trains it says “You can buy a seat reservation if you like but it's not required.” It also says there is no price available. Does that mean we are safe to go or do we have a chance of not entering the train because we don't have reservation? Thank you in advance!!! 

Hello everyone! Quick question, I hope you can help me. I have won an interrail pass on a social network competition, but lots of month have passed and I don’t think I will be able to use my prize. I didn’t activate it or anything, I just have the code but never used it. Should I consider it lost? Can I get a refund even if I didn’t pay for it? Can I extend it somehow/also by paying? Thank you in advance guys!

Hello, good afternoon. I have a question. If I make a direct trip (without transfers) between Freiburg and Valencia, leaving one day and arriving the next, it counts as 1 day of the pass according to the website. However, I must make transfers, the fact that it is not a direct trip, counts me as 2 days of the pass for the transfers in Lyon, Barcelona...?

Hello! I am travelling within then next week and am trying to use travel.b-europe.com for some of my reservations in France, which requires a Pass Cover Number. However, I have purchased a Mobile Pass which from my understanding does not get a Pass Cover Number. I have tried to contact support but with no luck. Can someone here help me to get the Number?

I want to go from Prague to Budapest, and I saw I could easily make a long stop in Bratislava on the way, since the train stops there. This would mean that I take a morning train as well as a evening train. Would I need to make 2 reservations, or is my ticket also valid for the second train? It feels weird to pay the same amount twice for exactly the same route.

I need help:Before starting my trip, I activated the Interail mobile pass on my mobile. This phone broke before I started the interail and now I can't activate the mobile pass on my new phone. How can I activate it on my new mobile, without being able to access the one that is broken? I'm not traveling yet.

Hello,I urgently need my pass cover number for a train I plan to ride tomorrow! ES 9121 from brussels to london. I tried calling SNCF to book the tickets and they redirected me to Eurostar, and Eurostar’s phone line is only telling me they are “experiencing an unprecedented number of calls, please call back later”Please help!!!

I cannot log into my account. When I click forgotten password I do not get any emails. When I try to create a new account it says address already registered. I probably signed up with Facebook, but I don't understand what that means for passwords.I cannot find any customer service phone numbers and there is no point going to the station!I don't know what to do, does anybody have any tips?  

Hello, me and three friends are planning our trip through Europe that will take place in July. I’m wondering what the best website is for booking seat reservations to and from Milano? Italiarail came up, but apparently it only allows Interrail Paper Passes and we all have Mobile Passes. To specify, we don’t need tickets but only seat reservations.Grateful for any help, thanks in advance!

I’m trying to book a train from Stockholm to Copenhagen on the 23rd June. On the Swedish train website (sj.se) nearly all trains are sold out on this date (which makes sense because its just before midsummer so would be a busy time), but on the interrail reservation system it shows tickets available for nearly every train. Has anyone faced a similar situation? I’m concerned that if I book a reservation via interrail there may be a mistake and the reservation not actually valid. I’m traveling with a young child so its fairly important that we actually get seats as well as just not being thrown off the train.

Hi everyone,we wanted to end our Euro Trip with an night train.Our pass is valid till the 12.July and our train would start on the12th and arrive the next day without changes.Is this possible? Kind regards

Hi there - just wondering when building my route. Do I need to start with london if that’s the city I’m flying in to or do I put the first destination as Paris if that’s my first stop with using the rails?

Dear all,  Need some help please, Im trying to reserves seats from Bolzano to Munich leg, but the system saids that  “ONE OF THE LEGS OFYOUR JOURNEYCOULD NOT BEBOOKED.”  Please send attached picture.MomIs this a system error? How could I reserve a seat, kindly advise, thank you very much.

Hello Everybody, we are from Munich and bought the global pass to make out route (Munich to Köln 10.June; Köln to Amsterdam on 11th June, and now we would like to take a train tomorrow (14.June) from Amsterdam to Hamburg, but we can not book it in the app, because according to the railplanner app, we have no out/inbound journey days left. The train to Köln is shown as an inbounding, but this can not be right, because we haven‘t crossed the border back to Germany yet.How can it be, that our inbounding is already used, if only we made a stop in Köln, before we drove further to Amsterdam?We would really appreciate a quick answer, because of our upcoming Travelday tomorrow.Best RegardsAndreas Seichter

Is the reservation for the IC from Kopenhagen to Hamburg on June 23d at 23:54 mandatory? The interrail app says no, the Deutsche Bahn app says yes for the journey from Padborg to Flensburg. And if yes - where can I geht the reservation? The Deutsche Bahn app tells me everytime that an error occurred.Thank you!

Hello :)I have a question! In July i will travel to Hungary by interrail (i have the 30 days pass). In August i will travel to Italy by interrail. In between this 2 trips i plan to go back to my country of residence (Netherlands). I know you only have 2 days traveling in you country of residence. But what have i got to do when i travel to Italy?For example: i use my 2 days traveling in my home country with my trip to Hungary.We will take the Thalys in the Netherlands to Paris. We already made an reservation for the thalys and paid money. So what i don’t understand = Do i have to buy an extra ticket thats valid in the Netherlands: from the station we get on the Thalys (Rotterdam), to the first station accros the border in Belgium? Or does this qualify as being part of the interrail because its on the international traject? And if the anwser is yes on buying an ticket, then on the way home we have to buy an ticket from the last trainstation thats outside the border of the Netherlands to

Hey, I am studying abroad next to my home country and got a two months interrail ticket. I am aware that there is the inbound/outbound rule but I don’t find anything about if this counts for all tickets (even for those where you could technically travel ever day). Does this rule apply for all interrail tickets or only for these where you have limited travel days? Can I travel to my home country from my student residency as often as I want?  Thanks in advance!

Hello! I’m originally from Germany and I’m planning to go from Poland to Amsterdam on my route. Thus I have to travel through my own country in order to get there. Is my pass still valid after travelling through Germany? Thanks for the answers :))

Hello,I took a global pass in mobile format, however countries are not on Rail Planner so for example when I travel to Estonia on a regional train how do I justify that I have an inetrrail pass and that this trip is included in the pass ?

Won’t let me do it through the app. Is there anyway to do it advance before we are in Spain?

Bonjour, je réside en France, mais je voudrais partir depuis l'Italie pour aller en France puis rentrer en Italie. Est-ce possible de partir d'un pays autre que son pays de résidence avec le pass global? 

Bonjour, est-il possible d’acquérir un billet interrail pour le chien qui nous accompagnera en France et en Italie? 

Hi!I am Rama from India. I purchased 2 EURORAIL GLOBAL PASSES  in Dec, 2019 initially valid till Nov,2020 from Rail Europe but could not travel due Covid-19. The passes were automatically extended till Nov, 2021 but I am still unable to travel due to Covid situation. I want to extend the validity of the passes till June, 2022. I tried to send the request for extension to Rail Europe Customer Support on 22nd Aug, 21, but the email bounced back. I sent the request to Eurail on 22nd Aug. Eurail acknowledged the mail and assured to reply within 4 days. On the 4th day, Eurail wrote me seeking more time to address my issue of extension. Eurail informed on 12th Sept. that i should request to Rail Europe through ‘Contact Form’ for my request. The ‘Contact Form’ does not have any item for extension of the validity of the passes.I do not know how to request Rail Europe for this cause.Please advise 

I want to know if there is availability for reservations for 7 on the Eurostar London to Paris on June 27….  If there is no reservation availability it doesn’t make sense to purchase the Eurail pass. It’s unfortunate you can’t find this info prior to purchasing!  Can anyone help me out?