Solved

My partner and I hold Eurail Global pass and I tried to book a reservation for us via OBB for my journey from Switzerland to Italy.After that we downloaded PDF from OBB website, but seems like my partner’s name is not mentioned on the PDF. Would it cause any problems for us during travel? We have rest of the information correctly mentioned on the PDF, except my partner’s nam 

Hi,I’m finishing my student exchange in July in France. I indicated in the pass that I have Polish residence (as stated on my ID) and planning to start using the pass at the end/after my exchange in France. I’m not sure whether I should’ve put France because I will no longer stay officially in France (I have no proof of my residency, just papers from the University) and also it would be an abuse to use the interrail in Poland (where I will live after my exchange). I’m just afraid that due to frequent passing through France where I have friends I may be eventually fined.Should it be a problem? Moreover, could I stay longer in another country (I’m planning to stay one month in Portugal) and use the interrail global pass in another country for a longer period?Arkadiusz

Hello, I will do a roundtrip with Eurail pass 1. class, mainly on Highspeed trains in Germany, France, UK, Italy and Austria. The trip will be End of July. When do you recommend to make seat reservations to be on the safe side, but also to have flexibility as long as possible? 1 month in advance? Or more?

Hi,Me and my girlfriend want to visit Italy this summer. This is our first time using Interrail.We have looked at some travel options and have picked out the best option for us. But before we want to buy our Interrail pass we want to make sure the train options are available at the time. But how can we know this before buying the actual Interrail pass?

Hi, I am a first time eurail user from Australia! Just bought a eurail pass for myself and 3 others. Having a bit of trouble figuring out the best way to make train reservations and link the pass to a journey. I have a few questions I would love answered. Once I link the pass to a trip created on the app, am I then able to edit or unlink the pass?  How can I make reservations for train seats and sleepers for overnight trains without getting charged more than necessary, on an external website? Ie. is there something I can use to put in a code for my pass or something? I have a 7 day in a month pass, how does the eurail pass know the maximum journey cap and calculate it? Is it possible to then for example overbook an extra train/day and then get charged extra (want to avoid this)? I bought tickets for all 4 of us, but we will be on the same journey. What is the best way to go about booking for all of us and using the passes, should we all just input the same trip onto seperate phones and

Hi! My paper pass doesn’t seem to include cover number (capital letter I and 8 digits). Last time I traveled in 2019 I didn’t have this problem, and the cover number was printed where it should be. I managed to book reservations without it (for example Swedish SJ accepted my order number as a pass number) but I would like to have my cover number if I need it later. I’d also like to use RailPlanner app, now I can’t connect my pass to my trip. Can someone help and send me my cover number?

The title says it all. Thanks

The website crashed while I was purchasing my 2x Eurail tickets for the 50% sale! I can see that the UK reseller has extended their sale, but as I live in Australia I can’t purchase of their site (I think). How can I purchase a sale ticket as a resident of Australi if the website keeps crashing:( 

When I wanted to add this train to my trip I was shocked that this train is not in mobile RailPlanner.It always says I have to go to Milano Central, but this train goes exactly from Porta Garibaldi to Roma.If I type trip from P. Garibaldi to Roma (on 27.7.2022) there is no train 797.Am I just too fast?Thanks

It doesn’t say that I have used up my inbound/outbound journeys,but I still get the ‘’no travel days left’’ message when I’m trying to book my outbound trip. Any explanation?Edit: In the app it said that it might be because my pass is expired but I literally bought it yesterday and it says in the app that it’s valid from June 10th to August 9th. It’s May.Edit 2: Don’t know what happened, it just magically started working. Issue resolved I guess?

I am trying to book a reservation for a journey from Paris, France to Nice Ville, France, however, due to a technical glitch on the website it won't let me reserve a seat. The reservations are for sure available when I'm not logged into my account. I need a pass cover number but I have a mobile pass, can someone please help me get a pass cover number from my online pass?

I purchased two mobile passes on Eurail.com but need a Pass Cover Number to make train reservations from Paris > Nice, Nice > Avignon and Avignon > Paris.I emailed customer service over a week ago and no response. I need this urgently and require a response ASAP please

A friend and I are looking to book the train line from Toulouse Matabiau (Fr) - Narbonne (Fr) via b-euorpe however it is asking for a passcover number, and it seem this is common with mobile passes. Any recommendation that can help me quickly resolve this, as i am afraid the train will fill up

Can I please have a pass cover number? I am unable to make a reservation without a pass cover number on travel.b-europe.com (I am holding a Eurail mobile pass!) My trip is in 2 weeks and I need to make reservations for my train journeys in France ASAP Thanks!

i didnt get my cover number for mobile pass . please give that asap . i am not able to get disney land discount without eurail pass number . 

Hello,I am trying to book a train reservation from Amsterdam to Paris on the b-europe website and it requires a pass cover number. I have a mobile pass and cannot figure out my pass cover number. I reached out to customer service a few days ago and have heard no response. Thanks,Nicole 

Hi there,  I am trying to book a trip from London to Amsterdam however it requires a pass cover number, which I do not have. I have a mobile pass. I saw in previous posts that @Nanja was able to assist with this though I’m not sure if there is another way as well. Thank you so much

Hi ! We are family of 4 had bought the eurail global pass , kindly provide us the pass cover number for our seat reservation . Looking forward of your reply . thank you .. 

hi @Nanja , @Leo I was wondering if you guys can help me to get the pass cover numbers to book a reservation for a train from Paris to London on May 17th on the B-europe website as I have tried booking on euril.com but none were available to book. I have submitted a ticket to ask for pass cover number already from reading other posts but it has been couple of days with no news. 

I am a resident of Switzerland and have a question about the global 33 days pass. One outbound and one inbound journey from my country of residence is possible if I understood correctely. My question regard the train Station "Basel Bad Bf" which is right at the border and run by Deutsche Bahn. Does a journey from Basel Bad Bf count as an outbound journey for me or not because it is a German station?

I n the process of buying, I was not asked to indicate my ID or passport number. Is that correct or did I miss anything? When shall I be asked to indicate the number please?

Hello everybody!can someone tell me if i won the Eurail pass i can travel only 7 days within one month, right? 

Hello.My name is Jorge from Portugal, planning my first Global pass Interrail, mainly in Swiss, Austria and Germany.My planned trip is almost entirely made of “no mandatory reservations” journeys. Some of them are crucial, like if I don’t board that train I will miss the plane to Portugal.Is there anything I can do so I can be sure I will board those specific trains? Thanks

CAN ANYONE HELP A GIRL OUT?! So I purchased an interail pass today during the sale, but didnt realise that you had to be a resident to buy it.. I thought I could just put where I would be residing in the UK as ill be there for 3 months. The Eurail website has been down all day, so I assumed I could just purchase the pass through interail. It says no exchange or refunds, but does anyone know if I can change this interrail pass to a eurail pass as I am an australian citizen. I have italian citizenship as well, but I dont think it would help as you have to be residing in the country. If anyone has had this issue or knows what I should do please let me know !!

Hello, I have just noticed that the date of birth is incorrect on my interrail pass which I just bought 2 days ago and I am about to start travelling in one week. I've already tried to  contact with the customer service via chatbot however there is no reply yet…Who should I contact to correct this?